William H Brown Downham Market reviews

★★★★★ 5/5

Google

Me and my partner just moved into our first house together, it was a hard process due to our age and where we were located but william h brown were amazing especially Jakub and Sophie, They were in contact with us and helping us find a solution every day, and were amazing at answering all of our questions, would 100% recommend them

Dan · 22 September 2024

★★★★★ 5/5

Google

Amber was an absolute star helping us with our new rent place, would 100% recommend anyone looking to rent to go to her.

Maria · 23 December 2025

★★★★★ 5/5

Google

I had a positive experience with Amber. She was approachable, friendly, and willing to help with any questions or issues that came up. Communication was clear throughout, which made the whole process feel less stressful. She also arranged for me to take measurements prior to moving in, which was really helpful. Overall, a smooth and supportive experience.

Taru · 13 April 2026

★★★★★ 5/5

Google

Brilliant service, thank you Amber for your help. Really appreciate it ..

Wendy · 16 March 2026

★★★★★ 5/5

Google

Absolutely fantastic. There was a problem in securing a property and it fell through and yet within days Sophie and Ben managed to get me a first viewing for the most perfect property to rent which was better than the one which fell through. Sophie was so efficient in securing the agreement with the landlords and processing the paperwork and I moved in and had the keys within a matter of less than two weeks at a very difficult stage in my life and Sophie and her colleague Ben made the process so quick and painless for me. I cannot fault the fabulous service, nothing was too much trouble and everything was done with a smile and with my needs at the fore. Thank you so much and I hope that this feedback is fed back to Sophie and Ben. Amazing team. Thank you so much.

Sara · 25 July 2023

★★★★★ 5/5

Google

I had a fantastic experience renting through Amber . From the initial viewing to signing the papers , the entire process was seamless and stress free . She was professional , highly responsive, and handled all the paperwork with ease . If your looking for a smooth move , I highly recommend her services .

Maisie · 13 April 2026

★★★★★ 5/5

Google

So impressed with the service from Christian and his team, including Katie and Lucy. My nans bungalow went online on 14th November and was sold and completed on 29th January. We chose William H Brown as it is connected to an Agent I work for and is local to my Nan who is in her 90s. They could not have been more helpful and accommodating. Definitely a 5* service.

Lisa · 21 March 2024

★★★★★ 5/5

Google

This is a review of the Downham Market branch. I have nothing but praise for the team at Downham Market, they made a notoriously stressful time a little less so. Christian took our initial details and put the house on the market and he was friendly, professional and efficient. Lucy showed us round several properties and was brilliant. Always greeting us with a huge smile, she didn't mind taking us back to the same property for viewings and answered every question we had; if she couldn't answer immediately she found out and got back to us promptly. Katie dealing with paperwork and phones was also prompt, polite, professional and friendly. The main two people we dealt with were Charlie and Karen and again they were both amazing. Charlie was dealing with the property we were buying he answered every query we had straight away, he was knowledgeable, friendly and professional. I'm pretty sure Downham branch must be a good place to work because like Lucy he is always smiling. Karen, selling our property, had some harder calls to make with negotiations between our buyers and ourselves. She was honest, polite and straightforward and I appreciated these qualities. Like all the other staff she was friendly and approachable. In my opinion Downham branch is a benefit to the William H Brown franchise. Thanks team.

Lorraine · 20 June 2023

★★★★★ 5/5

Google

Many thanks to the whole team at Downham Market. All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale. Karen looked after our sale and I am very grateful to her and Katie for their positivity and support as my stress levels fluctuated through the process. However it is Charlie who we credit with selling our property. I met Charlie when he visited the house for discussions prior to conducting the viewings. It was hard handing over the keys but Charlie was very respectful and I had confidence and trust in him from the outset. He too was always very positive, efficient and conducted himself in a professional manner. I would recommend this branch to other vendors.

Justine · 20 June 2023

★★★★★ 5/5

Google

We recently used Sophie & Amber to get our house up for rent as we were moving abroad. The girls were super helpful and made the whole process so easy which was massively appreciated as we already had enough stress going on. They always kept us updated and were always quick to come back to me. They also found us a tenant almost instantly which was exactly what we needed given our circumstances. Would highly recommend!

Lucy · 18 September 2025

★★★★★ 5/5

Google

Lauren has been such a joy to work with. She has been incredibly positive and down-to-earth, making the process as a first-time buyer much less daunting.

Ben · 12 June 2026

★★★★★ 4/5

Google

Amber was lovely and was very flexible with our schedules and requirements of multiple separate visits. Communication was great. Would highly recommend!

Tracey · 12 October 2025

★★★★★ 5/5

Google

Sophie was incredibly approachable and genuine. I contacted several agents in the area, and she stood out for the care and attention she put into her recommendations. Highly recommend!

Rob · 25 July 2025

★★★★★ 5/5

Google

I used William H Brown after having no results from my previous estate agents. Christian and Lucy did an excellent job on getting the property marketed and sold. Highly recommend.

Mick · 12 August 2026

★★★★★ 5/5

Google

Amber has been absolutely brilliant! Our move in has been so smooth, all thanks to her. She is always responsive and helpful, thank you again.

Dana · 10 August 2025

★★★★★ 5/5

Google

I bought though w H Brown. Brilliant firm! Charlie Rhodes in particular I can say worked so hard. Approachable, helpful. Thanks Charlie!

Connie · 9 September 2025

★★★★★ 5/5

Google

So me and my husband were looking to re locate to Norfolk and it’s been so stressful with trying to find somewhere! We contacted William h brown about a property we liked to arrange a viewing, the day of the viewing I was greeted by Shannon at the house who was so friendly and professional. She was very very helpful and was able to answer all my questions. When we got the call to say the landlord had accepted us as tenants she was as excited as us 😬 from day one the whole team at William h brown were fantastic. Nothing was ever too much trouble right up until we collected our keys! Shannon is a credit to your team and I have no doubt she will continue to make others happy with her fantastic service!!!!!! Thank you so muchPositiveResponsiveness, Quality, Professionalism

Claire · 20 June 2022

★★★★★ 5/5

Google

I can't recommend Downham branch enough. Super friendly and helpful team. Jakub was the one helping me to find my new home and he was absolutely amazing! Super thoughtful, great communication and so kind. I will be forever grateful for all help and understanding.

Aneta · 15 October 2024

★★★★★ 5/5

Google

Jacub and Sophie were really helpful at helping find the right property for us. All questions and concerns were answered almost instantly, we are both very happy with the service provided. Thank you guys keep up the good work

Nathan · 14 November 2024

★★★★★ 5/5

Google

Would like to say a huge thank you to Shannon & Ben for helping me and my partner to find our first property together. They guided us through application process all they want to the end, making our experience very easy and enjoyable! Thank you very much Shannon for always answering our queries and helping throughout, whether by email or phone she was very attentive and helpful. Thank you very much guys for all your help and support. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Rita · 20 June 2021

★★★★★ 5/5

Google

Thank you Ben for your support on finding a house to live in for a couple living for the first time in England. Ben dedicated a lot of time to us. He found a house for us so fast even though the house was not at the market. I would recommend anyone to check this company to find a house in Downham Market.

Verónica · 20 June 2023

★★★★★ 5/5

Google

Recently had WHB round to value our home. Christian was very professional. Gave us his time and was fully prepared. Also spoke to Charlie who was great too!

Tom · 12 March 2025

★★★★★ 5/5

Google

I was shown a rental property by Callum Yallop. He was very professional, knowledgeable, and well versed in the area. He was instrumental in assisting me in getting into my new place, and has been helpful in answering my questions since moving in.

Keith · 5 October 2026

★★★★★ 5/5

Google

Sophie has been absolutely fabulous! She went above and beyond to help us throughout the entire process, and we are incredibly grateful for her dedication and hard work. Her professionalism and attention to detail truly made a difference in our experience. Thank you for all your amazing support!

Grace · 20 April 2024