Taylors Downend Sales reviews

★★★★★ 1/5

Trustpilot

Irresponsible and cheating Taylors Letting Bradley Stroke

I had a nightmare experience with Taylors Lettings Bradley Stroke branch the past 7 months.Taylors letting agents - Daniel Roberts haven’t bare his responsibility to discuss with my tenants about the moving out date and procedure, finally the tenants return us a poor condition property to us even we did an inventory report at the beginning which presented was totally clean and tidy. In the process, we show all the photos evidence but Taylors don’t deal with this, just ask us to communicate with the tenants by ourselves, finally we can’t come up a result. I have a question why I have to pay money to do that inventory report at the beginning ???So the tenants rised a dispute to MyDeposit (is a private company, not under government deposit system). We submitted all the photos evidence and the invoices which paid money to cleaning company resume the property clean. Taylors - Paul Maxshall (Deposit manager) said that will need about 3th month time for the result and I will get an email from MyDeposit of the result and I can say of the results. But finally I got no summary report even nor email from MyDeposit of the deposit issue. In between actually I was very hard can reached Paul and his team on phone and his reply email… so they just ignored me and the file closed by silence. So I tried to communicate with MyDeposit but unfortunately again, Taylors signed in itself as the registered person even I the landlord, I can’t ask the details and process of the issue. MyDeposit told me to ask Taylors to put me into but Taylors just keep ignored! I felt really frustrated, it was wasting my time to follow the case with no way and extremely bad experience to deal with Taylors and I can’t even get back the claim money I should have.Taylors Bradley Stoke is not responsible and a liar!!!

Krystie · 2 February 2024

★★★★★ 5/5

Google

Friendly and efficient service in finding new tenants for our flat, well done to Nicole Maynard and Lily Haire

Richard · 11 July 2026

★★★★★ 5/5

Google

Seamlessly executed letting of my new home. My wife and I were super impressed with Nicole and her excellent approach to her work.

Ben · 11 June 2026

★★★★★ 5/5

Google

We've had a fantastic experience with Taylor's! Our contact was Nicole and she was absolutely on point with any questions and queries we had and went out of her way to make sure we were happy and update us with anything. I'd highly recommend Taylor's to absolutely anyone looking to rent!

William · 25 October 2023

★★★★★ 5/5

Google

We are very happy with Taylor’s Lettings both from the initial meeting with Victoria (Lee) and our ongoing contact with Nicole ( Maynard). Nicole kept us updated throughout the search for tenants, she was responsive and nothing was too much trouble for her.

David · 28 March 2024

★★★★★ 1/5

Trustpilot

I deeply regret not reviewing this…

I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.

EI · 29 December 2023

★★★★★ 5/5

Google

Georgia Scudamore has been amazing throughout the purchase of my first property. Chasing paperwork and get answer from the seller. It has been a good experience and part of it is thanks to her. I will recommend Taylor's Downend all the way. The staff is amazing. Thanks Georgia

Vane · 29 November 2023

★★★★★ 5/5

Google

Was a great experience from the beginning of enquiring to moving in. Highly recommend Taylor's at Downend. Jack Slipper was amazing! I met Jack at the viewing for a rental property. He has made this the most pleasant move for me. I was updated throughout which I genuinely appreciated.

Candice · 25 October 2023

★★★★★ 5/5

Google

Excellent experience with Jane Cook, a clear, concise communicator of good advice with good humour.

Neville · 11 July 2026

★★★★★ 5/5

Google

Fantastic team who helped me through all aspects of letting my flat for the first time. Very knowledgeable, easy to get in contact with throughout, and secured me a great tenant very quickly. Completely recommend! Special thanks to Lydia and Alisha for all their help and support.

Gabriella · 9 May 2025

★★★★★ 5/5

Google

Fantastic experience at Taylor's downend. Perfect communication with Jane and Bernadette

Amanda · 11 August 2026

★★★★★ 5/5

Google

A great service and experience. Highly recommend Taylors to anyone looking for a property to let. A special thank you to Nicole who was great with communication and very helpful with whole process!

Faye · 25 August 2024

★★★★★ 5/5

Google

Letting a property with Taylors is very easy and I will definitely recommend them to anyone. Nicole Maynard helped me all the way till a got the property I love. Thank you Nicole

Ajulo · 25 August 2024

★★★★★ 5/5

Google

Tailors Sales and letting agents did a good job in helping to secure my new apartment. They made the whole process easy for me. Nicole was really helpful in the whole process .

Bamidele · 25 August 2024

★★★★★ 5/5

Google

Maddi was lovely, honest and had a calm nature about her. As first time buyers we had a budget of 300k maximum however we have ended buying a house we didn’t even see on rightmove and that’s all thanks to Maddi!

Tyler · 28 March 2024

★★★★★ 5/5

Google

As first time buyers, myself & my partner had a myriad of questions and concerns going into the house buying process. Georgia Scudamore was patient, responsive and helpful in facilitating a lot of the essential communication which made the process as a whole much easier for everyone involved.

Lisa · 25 October 2023

★★★★★ 5/5

Google

We would highly recommend Taylor’s to any prospective seller. The level of service and communication we received from Jane, Ashleigh and Bernadette at all stages of our sales process, especially in these challenging times, was excellent!! Great estate agents are hard to find, and this office is one.

Kieren · 25 October 2023

★★★★★ 1/5

Trustpilot

If I could give them zero I would

If I could give them zero I would. Still holding onto my Holding deposit when they promised me faithfully it would be returned by BACS within 24 hours. Poor quality - didn't know where keys were - GDPR really questionable - breaks the law

Aileen · 28 July 2026

★★★★★ 5/5

Google

Helena was our Lettings Negotiator throughout our journey, and she made it quick and easy. We moved on 23rd December so it could have been stressful with the wrong person but she was professional, helpful and very responsive. Thank you for helping us to move into our new home; we fully recommend Helena, and Taylors. Sarah & ChadPositiveResponsiveness, Professionalism

Sarah · 25 October 2022

★★★★★ 5/5

Google

Recently rented a house with Jack Slipper. After months of speaking with so many agencies and agents who didn’t really care, Jack was a breath of fresh air. He made the whole experience easy and was prompt with his responses. I would highly recommend Taylors to anyone.

Jola · 25 October 2023

★★★★★ 5/5

Google

Taylors were amazing with finding us a property last minute. Always responsive and reliable. Will recommend to all my friends and family. Special thanks to Nicole Maynard, who was always great assistance and went through the process with us from the beginning until the end, explained every step fantastically and always made sure we are happy with the process and everything goes in timely manner. Brilliant work!

Karolina · 26 June 2024

★★★★★ 5/5

Google

Working with Taylor’s was a nice experience,You made my letting an easy and a very smooth one process, Thank you Nicole Maynard for your support and approach.Always ready and quick to my enquiries Good communication,I will say Thank you all (Taylor’s team👍)

Okonkwo · 28 January 2024

★★★★★ 5/5

Google

Great service from Taylors Downed. Jack was very helpful throughout the whole renting process and was prompt with his email correspondence and would get in touch if there was any problems or issues to be resolved, not to mention his friendly attitude. Thanks Jack 😊 …

Miles · 25 October 2023

★★★★★ 5/5

Google

What a fantastic estate agent to deal with. Helped through every stage of buying my dream home and made sure the buying process went smoothly and efficiently. Fantastic staff and a big thanks to Bernadette for making sure I got the home I wanted. Cheers guys...

000 · 25 October 2023