Trusted Agent profile · Downend
★★★★★
497 reviews across 2 platforms
33 Badminton Road, Downend, BS16 6BB, BS16 6BB
Taylors's office in Downend, at 33 Badminton Road, is rated 4.2 out of 5 across 497 reviews on two platforms, including 351 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.
Tell us what you need and we'll put you in touch. Taylors Downend Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Taylors Downend won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
2022 1 Gold, 1 Bronze and 1 Best in County ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleWent over to Taylor’s a couple of years ago to find us tenants , we are so pleased that we did ! Jack , Nicole and lily do a wonderful professional job , would definitely recommend them .👍 …
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently I got property with from this agency. They were up to the marks. Specially I want to thank “Nicole” for her amazing work her instant response for any updates or queries.
Mexa Goswami thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey are brilliant at wat they do very good experience with them. Especially NICOLE MEYNARD .THANK YOU
Hello Armend, Thank you so much for your 5* review! We are thrilled to hear that you had a very good experience with us, especially with Nicole Meynard. Best regards, Lucy, Customer Relations Team
1/5
TrustpilotDo not rent from these people
Do not rent from these people. They are an absolute nightmare. From day one they will extort any fee from you they can and when you leave the property they will continue to extort from your deposit. I have been renting in Oxfordshire for 30 years and they are the worst I have experienced. The property management is a nightmare. It took them over six months to fix a leak in the bathroom by which time the water damage was extensive. They do not acknowledge any improvements you make to the property. I fixed a wobbling doorstep, repainted the front door, garage door, and window surrounds as well as the fascia, at my own personal expense, but they extorted £280 from my deposit for some scuffed paintwork and minor damage to a carpet which hadn't had any work done to it despite annual intrusive inspections. They said they would try to keep us as sitting tenants by seeking investors to sell the property to, but absolutely no attempt was made to do this. So pleased to be finally rid of them. Absolute nightmare company.
5/5
GoogleGreat service by Nicole M & Lily from start to finish. Kept us updated throughout the whole process.
Many thanks for your great 5* review! Best regards, Lucy, Customer Relations Team
1/5
TrustpilotTaylors of Swindon Avoid at all COSTS
Taylors of Swindon! Avoid Avoid Avoid!!! DO NOT GET INVOLVED WITH THIS COMPANY! RENTING OR SELLING COMPLETE SCAMMERS!!! YOU HAVE BEEN WARNED!!!!!!
1/5
TrustpilotAgency demanding £660 to exit tenancy…
Agency demanding £660 to exit tenancy after being good tenants for 15months, even though we requested a break out clause at the start. Horrible service towards tenants. Avoid avoid avoid!!!!!
5/5
GoogleExcellent job Jack Slipper, the entire process of getting our new house rented was very effective and efficient, now my family is very happy. Many thanks for everything
Robert Avila thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my property through Taylors estate agents in Downend, and I worked with a lovely lady called Georgia, who was extremely friendly, helpful, and very knowledgeable. I give her five stars. Thank you so much.
Many thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am a very loyal client of Taylors in Downend; for both selling property and as a landlord. The whole team are very professional and helpful; especially as I am an overseas landlord and that presents its own challenges. I would like to give a particular mention to Jack Slipper who goes way above and beyond what would be expected. He is a real asset to the company.
1/5
TrustpilotShambolic, avoid if possible
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across
1/5
TrustpilotWorse agency in 33yrs of renting
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.
5/5
GoogleVery good service,its make a comfort zone for sharing our ideas as well Thankyou
Thank you for your glowing 5* review Binu. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotIncompetent and disorganised
Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.
5/5
GoogleWe recently signed a rental agreement with taylors. Service was wonderful and Mr.Jack slipper was very kind and helpful. Tanks to taylors and Mr.jack .
Thank you for your 5* review nithya devasena
5/5
GoogleVery quick and efficient at finding us a tenant. Nicole at the downend branch helped us with anything we needed.
Many thanks for the great 5* review and your kind words Becky. Best wishes, Lucy, Customer Relations.
5/5
GoogleNicole gave us a warmly welcome as everything went smoothly.
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleI love love my new home! The process was ok. Jack Slipper and his colleagues were very accessible and always ready to help. I chose right this time!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very big thanks to Mr. Jack Slipper who has been professional and helpful throughout the process and made it easier to secure our tenancy.
Many thanks Rachitha S for leaving us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFound my self really well, had Jack as my agent and he was amazing. Would definitely come to them again.
Roselyne, thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI used Taylors Downend purely because my dealings with Ashleigh in the valuation of my brothers house were so positive. She didn't let me down! Great service from her and Bernadette, i have NO hesitation in recommending Taylors, they have been professional throughout.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt has been pleasure doing business with this Taylors' branch and Vicky Jac Nicole Lily did good job. They are responsible, responsive and helpful. We would recommend this team. Thank you
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood negotiating skills, effective communication and very professional Jack. He liased with the landlord and gave me positive feedback.
Thank you for leaving us your superb 5* review Shamiso. Best wishes, Lucy, Customer Relations.
5/5
GoogleHelena and the rest of the team at Taylors were extremely helpful and professional when helping us with our move to our new rental property. They would always get back to us concerning any questions or issues we had which made the move that much smoother. Would highly recommend :)!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Taylors Downend Sales won Gold in The Trusted Agent 2026 awards, and at the ESTAS 2022 awards, its most recent won Gold for Lettings (Tenants) in South West (Bristol & Som), Bronze for Lettings (Landlords) in South West (Bristol & Som) and Best in County (Bristol).
Tell us what you need and we'll put you in touch. Taylors Downend Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
