Trusted Agent profile · Downend
★★★★★
497 reviews across 2 platforms
33 Badminton Road, Downend, BS16 6BB, BS16 6BB
Taylors's office in Downend, at 33 Badminton Road, is rated 4.2 out of 5 across 497 reviews on two platforms, including 351 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.
Tell us what you need and we'll put you in touch. Taylors Downend Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience started with the pleasant…
My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.
5/5
GoogleJane Cook provided an excellent service and was very helpful in enabling us to find a property which we liked.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI vacated the house early as Swindon…
I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.
1/5
TrustpilotUnprofessional
[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.
1/5
Trustpilotif you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
5/5
GoogleWe had Nicole through our experience of moving in and she was absolutely fantastic! Great communication and got us moved in really quickly. Would recommend for anyone looking to move👍 …
5/5
TrustpilotNicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
TrustpilotI really enjoyed my experience working…
I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌Best regards, Oleksandra
5/5
GoogleVery good service from Nicole and Lydia at Taylors estate agents. 5 stars!!!
5/5
TrustpilotWe stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
1/5
TrustpilotThis letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
5/5
GoogleRating only, no written review.
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
5/5
GoogleNicole.
Thank you so much for your 5* review! Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent; Taylors, North Hertfordshire won Trusted Agent.
Tell us what you need and we'll put you in touch. Taylors Downend Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
