5/5
TrustpilotGreat service by Michael in Twickenham
Excellent service by Michael at the Twickenham branch, got us in to view our property quickly and communication when offering was great. Thanks to Michael!
Trusted Agent profile · Downend
Chase Buchanan-Downend Bristol Downend reviews
★★★★★
506 reviews across 2 platforms
6 Badmington Road, Bristol, BS16 6BQ, Downend, BS16 6BQ
Chase Buchanan-Downend Bristol's office in Downend, at 6 Badmington Road, is rated 4.4 out of 5 across 506 reviews on two platforms, including 95 Google reviews rated 4.1.
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Tell us what you need and we'll put you in touch. Chase Buchanan-Downend Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Reviews
Every review we hold for the Downend office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFrankie Strong and the whole team at Intire were professional, efficient and extremely friendly. They made our first letting experience stress free and smooth. I would recommend their first class service to anyone.
5/5
GooglePeople are very quick to write a review when they are complaining about something so it is so nice to be able to feedback on how extremely satisfied we have been with the staff at Intire. From the application process through to being handed the keys to our lovely house everyone at Intire have been very friendly and helpful. I have sent several e-mails with questions or advice and these have been answered promptly, I have never experienced such an efficient team! It is a very stressful time when moving home we were dreading it, but I had nothing to worry about as Intire have made the process so much easier and taken a lot of pressure off any worries we had. I have previously worked in a 4 star hotel front of house dealing with guests and I'm a bit of a customer service snob so I know when I receive great service. I would like to thank everyone at Intire, Downend for their help. Thank you!
5/5
TrustpilotFriendly and efficient
The agent at Chase helped us find a place quickly and efficiently.
Agent replied · 22 October 2024
Hi Jem, congratulations on your new home and thank you for leaving a positive review. We wish you all the best for 2024!
5/5
TrustpilotProfessional and responsive
I was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & Danny Hicks.
5/5
TrustpilotGreat concierge team always attentive…
Great concierge team always attentive and very quick in helping solving issues.
Agent replied · 22 October 2024
Hi Melissa, thank you for sharing your experience with our concierge team. It's lovely to hear that you found them attentive and quick to resolve any issues. Please feel free to get in touch again if you need any help. Best wishes!
5/5
TrustpilotGreat service from Lorenc and the…
Great service from Lorenc and the letting team in Twickenham
Agent replied · 22 October 2024
Hi Gilman, thanks for your positive feedback for Lorenc and the team. Let us know if you need anything else!
5/5
GoogleThe office staff were very attentive and they saw through some major works and quickly found suitable tenants to get my rental property up and running again. Very professional and efficient.
5/5
TrustpilotScott at Chase Buchanan Letting was…
Scott at Chase Buchanan Letting was fantastic to work with. Friendly, listening and efficient. This service comes highly recommended.
5/5
GoogleWe have been renting our house for over 4 years with Intire. We were to live out of the UK, for a few years and needed an agent to manage our property. We contacted Intire and they came around the next morning, they found 2 tenants within 18 hours and we were signed up with the chosen tenant within 4 days. Our tenants have been very good, and when those little things go wrong as they do with every house they find one of their contractors to come and fix it very quickly and in my view at a very good price. Every time I need to chat to them, which to be honest is not often at all they are extremely helpful. They regularly inspect the property which give you peace of mind that all is ok and send some pictures if minor things need attention. They manage all the gas safety checks etc and their portal to their website shows you all the income etc which is great for when you need to do your dreaded tax return! All in all we have had a seamless 4 years renting with Intire and I now have one of my friends using them as well and getting the same excellent service. Highly recommended if you want a fully managed service like us.
5/5
TrustpilotExcellent experience with Joel from…
Excellent experience with Joel from Teddington from start to finish!
Agent replied · 22 October 2024
Hi Chris, thank you for leaving a review for Joel and the Teddington office. It's great to hear you had an amazing experience with them. Wishing you all the best!
5/5
TrustpilotProfessional and helpful throughout
The team at the Twickenham branch, particularly Myles and Tim, were very helpful throughout the process of selling our property.Would use again.
5/5
GoogleAs a new landlord, I found the company impressive right from the start and have stayed extremely satisfied with their high standards. They quickly found us suitable tenants, so that we have not had to use their “re-let for free” service, but have used the free gas safety check annually which is a bonus, as was the no management fee for the first three months. Every time there has been a job which needs doing (often happens with an older property) Intire have responded quickly and efficiently, organising quotes and using their considerable local expertise to effect a repair. They communicate well, their admin skills are excellent and reliable and they work together as a team. I cannot recommend them highly enough, it would be difficult to find a more pleasant and efficient letting agent. Jo Rayner
4/5
TrustpilotGood Service
It is satisfactory service for what CB offer.
5/5
GoogleThe best Letting agency in the region. Intire have been managing our property in Portishead since 2011 and I am full of praise for them. They are proactive in their approach, always quick to respond, have a great rapport with the tenants and thorough in their administration. When they put the property on the rental market how they advertised it and the marketing material they produced was top class. They are thourough in their vetting of their tenants. Living overseas I am confident to leave my property in the competent hands of Intire and secure they will manage and look after it as a professional Letting agency should.
5/5
GoogleI have only been with Intire for two months ,but the process has been an excellent experience.All the staff that I have been in contact with have been very professional and courteous.I have found the team from Intire a pleasure to work with and I know they will go the extra mile to resolve any problems and keep me informed on problems or issues with tenants renting my house. I was pleased to meet the tenants that were going to rent my property and found them to be courteous. I hope with your support the smooth running will continue..
5/5
TrustpilotVery nice and responsive team
Very nice and responsive team. Stuart and Gemma have been helpful all along the process. Thank you for this beautiful apartment.
5/5
TrustpilotAbove and beyond professionalism
Above and beyond professionalism. Very helpful
Agent replied · 22 October 2024
Hi Derrick, we're happy to read that you had a great experience with the team. Please do get back in touch should you need anything else!
5/5
TrustpilotRental department very good!
CB Twickenham have been very good and efficient in getting us and helping us through the process of renting a house in Twickenham. I always get quick responses to my queries and the team I have met so far are all very friendly and helpful......I would recommend them if you are looking to rent in Twickenham.
1/5
TrustpilotVERY POOR AT ISLEWORTH BRANCH
This is in regards to the conduct of the sales manager, Ricky at the Isleworth branch -
5/5
TrustpilotThe team were super helpful in letting…
The team were super helpful in letting my property.
Agent replied · 22 October 2024
Hi Lucy, thank you for sharing and choosing us to let out your property. Feel free to contact the team if you need anything else. Best wishes!
4/5
TrustpilotFriendly and informative estate agent
Friendly and informative estate agent, property in good condition. Prompt - arrived at appointment time. Sensitive to current tenants.
5/5
TrustpilotAudrey Sawyer (property manager) has…
Audrey Sawyer (property manager) has been fantastic and very helpful.She is always efficient and communicates well.Definitely recommend to anyone.
5/5
GoogleWe have no complaints with our process of becoming tenants through Chase Buchanan. They were quick with responses, actually called back when they said they would, and were forthcoming with any assistance we might need or documentation that needed handling.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chase Buchanan-Downend Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
