Every review we hold for the Downend office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe sales team in twickenham were…
The sales team in twickenham were incredible. Our house was a ‘fixer upper’ and not always to everyone’s taste but they provided a strong stream of potential buyers and diligently took it completion efficiently and effectively. They were nice to work with and show real knowledge of the local market. They didn’t fob us off with sales statistic but simply delivered results.
Sophie · 8 April 2022
★★★★★ 5/5
TrustpilotGood experience with Chase Buchanan and…
Good experience with Chase Buchanan and the entire group, staffs are helpful and well explain about the processes.
Simla · 22 February 2025
★★★★★ 5/5
GoogleWe would highly recommend Intire to landlords, they have been extremely efficient and helpful. We hear our old and new tenants have also been pleased with their service.
Alex · 25 October 2016
★★★★★ 5/5
TrustpilotEveryone I spoke to at Chase Buchanan…
Everyone I spoke to at Chase Buchanan was extremely helpful throughout the recent changeover of tenants.
Maryjoan · 11 March 2025
★★★★★ 1/5
GoogleDon’t like to leave a negative review but after dealing with Hannah West and securing a property we received a very vague email to say we had failed referencing therefore the property was being re marketed. … More
Jace · 4 March 2024
★★★★★ 4/5
GoogleLynda and the team have been excellent at communicating and coordinating the letting with all parties. Very efficient service and she is a credit to the company.
Harry · 26 October 2013
★★★★★ 5/5
Trustpilotvery fast and secure process
over all experience very good
Sunny · 27 February 2024
Agent replied · 22 October 2024
Hi Sunny, thank you for sharing your experience with us. We're happy to hear that your overall experience was a positive one. Wishing you all the best!
★★★★★ 5/5
GoogleI just wanted to get in touch to thankyourself and the whole team at Intire for another faultless experience, i cannotthank you enough for the hard work you put in to make the whole process so easy for myself and my tenants. From day one nothing is ever too much trouble and i always have complete faith in you finding me suitable clients. Please pass on my thanks to everyone involved, Best wishes
Aaron · 11 October 2016
★★★★★ 4/5
TrustpilotGood, based on effort
Overall, a good experience. A bit of Flapsy-Hapsy management, but overall, a good effort to resolve issues.On a scale of dealing with estate agents in London (which is generally opinionated and appalling), I would (to date) give this one a 7/10 based of effort to respond and resolve issues. Like must businesses, in the final analysis, it’s down to the quality of people and simplicity of policies.
Expat · 12 January 2020
★★★★★ 1/5
TrustpilotThey do not respond to emails they are…
They do not respond to emails they are timewasters and very unprofessional.
Andrew · 25 February 2025
★★★★★ 5/5
TrustpilotTom helped me find a property to rent…
Tom helped me find a property to rent and was very helpful
Marie · 21 February 2025
★★★★★ 5/5
TrustpilotUnfailing courtesy and efficiency
Unfailing courtesy and efficiency. Always cheerful, Fast response times.
P · 27 March 2025
★★★★★ 5/5
TrustpilotBijou communicates quickly and is…
Bijou communicates quickly and is solution driven.
Fuad · 21 March 2025
★★★★★ 5/5
GoogleAtif and his team are superb. They look after both landlord & tenant equally and are hugely recommended.
Daniel · 26 October 2014
★★★★★ 5/5
GoogleAll my dealings with Chase Buchanan Clifton branch have been great. A very professional team.
Eric · 11 October 2024
★★★★★ 5/5
TrustpilotAmazing management service by Molly…
Amazing management service by Molly SmithWithin the space of 6 hours, We logged the issues with our broken washing machine, an independent appliance engineer contacted us, they reverted back to Chase Buchanan and a new replacement was sent immediately.I could not fault the professionalism in which this maintenance was dealt with. Excellent service
Jo · 26 May 2021
★★★★★ 5/5
GoogleHighly recommended by us. As landlords we have peace of mind knowing our property is being looked after by a first class agent . Intire have fully managed our rental property for a few years now . It was the best move we ever made!! Nothing is ever too much trouble. Communication is superb and their staff are very knowledgeable and helpful.
Kelly · 25 October 2016
★★★★★ 1/5
TrustpilotAVOID THIS AGENCY
AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.
Van · 10 June 2022
★★★★★ 1/5
TrustpilotAVOID THIS AGENCY
AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.
PIP · 10 June 2022
★★★★★ 5/5
GoogleWe moved to bristol from Germany. Didn't know the area or how the rental of apartments worked here in the UK as we had been away for over 15 years now and we're new to renting. All staff were great. The area guide on intire website was really useful. Found us the perfect property and managed the move in. Highly recommended.
Matthew · 26 October 2015
★★★★★ 5/5
GoogleSajid Javid is a legend
Jam · 11 October 2020
★★★★★ 1/5
TrustpilotAwful
I wish there were a minus stars for this company, as they are terrible. I let a house through them two years ago, and they have hounded me for money ever since. Why didn't I look on here beforehand??
Loz · 7 November 2022
★★★★★ 5/5
GoogleIntire provide a first class service. They rented our property very quickly with good quality reliable tenants.They provided an invaluable level of advice and guidance for our first rental property and their ongoing service is impeccable, covering everything that we need. The team are always professional and efficient, giving us complete confidence that our property is in safe hands.
Duncan · 26 October 2014
★★★★★ 1/5
TrustpilotDisappointed
I feel very let down. Put my property up for sale & so helpful! once I signed I felt totally neglected. Did a viewing myself whilst working from home, as they had booked the time incorrectly with the buyer. Phoned office & no call back no apology.No updates nothing! Ended contract.
Clare · 27 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.