Trusted Agent profile · Downend

Chase Buchanan-Downend Bristol Downend reviews

4.4

★★★★★ Great

506 reviews across 2 platforms

6 Badmington Road, Bristol, BS16 6BQ, Downend, BS16 6BQ

Chase Buchanan-Downend Bristol's office in Downend, at 6 Badmington Road, is rated 4.4 out of 5 across 506 reviews on two platforms, including 95 Google reviews rated 4.1.

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4.1 / 5

95

Reviews on Google

This office

Trustpilot logo

411

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Downend office, from every platform, shown as written. First names only.

5/5

Trustpilot

The sales team in twickenham were…

The sales team in twickenham were incredible. Our house was a ‘fixer upper’ and not always to everyone’s taste but they provided a strong stream of potential buyers and diligently took it completion efficiently and effectively. They were nice to work with and show real knowledge of the local market. They didn’t fob us off with sales statistic but simply delivered results.

Sophie · 8 April 2022

5/5

Trustpilot

Good experience with Chase Buchanan and…

Good experience with Chase Buchanan and the entire group, staffs are helpful and well explain about the processes.

Simla · 22 February 2025

5/5

Google

We would highly recommend Intire to landlords, they have been extremely efficient and helpful. We hear our old and new tenants have also been pleased with their service.

Alex · 25 October 2016

5/5

Trustpilot

Everyone I spoke to at Chase Buchanan…

Everyone I spoke to at Chase Buchanan was extremely helpful throughout the recent changeover of tenants.

Maryjoan · 11 March 2025

1/5

Google

Don’t like to leave a negative review but after dealing with Hannah West and securing a property we received a very vague email to say we had failed referencing therefore the property was being re marketed. … More

Jace · 4 March 2024

4/5

Google

Lynda and the team have been excellent at communicating and coordinating the letting with all parties. Very efficient service and she is a credit to the company.

Harry · 26 October 2013

5/5

Trustpilot

very fast and secure process

over all experience very good

Sunny · 27 February 2024

Agent replied · 22 October 2024

Hi Sunny, thank you for sharing your experience with us. We're happy to hear that your overall experience was a positive one. Wishing you all the best!

5/5

Google

I just wanted to get in touch to thankyourself and the whole team at Intire for another faultless experience, i cannotthank you enough for the hard work you put in to make the whole process so easy for myself and my tenants. From day one nothing is ever too much trouble and i always have complete faith in you finding me suitable clients. Please pass on my thanks to everyone involved, Best wishes

Aaron · 11 October 2016

4/5

Trustpilot

Good, based on effort

Overall, a good experience. A bit of Flapsy-Hapsy management, but overall, a good effort to resolve issues.On a scale of dealing with estate agents in London (which is generally opinionated and appalling), I would (to date) give this one a 7/10 based of effort to respond and resolve issues. Like must businesses, in the final analysis, it’s down to the quality of people and simplicity of policies.

Expat · 12 January 2020

1/5

Trustpilot

They do not respond to emails they are…

They do not respond to emails they are timewasters and very unprofessional.

Andrew · 25 February 2025

5/5

Trustpilot

Tom helped me find a property to rent…

Tom helped me find a property to rent and was very helpful

Marie · 21 February 2025

5/5

Trustpilot

Unfailing courtesy and efficiency

Unfailing courtesy and efficiency. Always cheerful, Fast response times.

P · 27 March 2025

5/5

Trustpilot

Bijou communicates quickly and is…

Bijou communicates quickly and is solution driven.

Fuad · 21 March 2025

5/5

Google

Atif and his team are superb. They look after both landlord & tenant equally and are hugely recommended.

Daniel · 26 October 2014

5/5

Google

All my dealings with Chase Buchanan Clifton branch have been great. A very professional team.

Eric · 11 October 2024

5/5

Trustpilot

Amazing management service by Molly…

Amazing management service by Molly SmithWithin the space of 6 hours, We logged the issues with our broken washing machine, an independent appliance engineer contacted us, they reverted back to Chase Buchanan and a new replacement was sent immediately.I could not fault the professionalism in which this maintenance was dealt with. Excellent service

Jo · 26 May 2021

5/5

Google

Highly recommended by us. As landlords we have peace of mind knowing our property is being looked after by a first class agent . Intire have fully managed our rental property for a few years now . It was the best move we ever made!! Nothing is ever too much trouble. Communication is superb and their staff are very knowledgeable and helpful.

Kelly · 25 October 2016

1/5

Trustpilot

AVOID THIS AGENCY

AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.

Van · 10 June 2022

1/5

Trustpilot

AVOID THIS AGENCY

AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.

PIP · 10 June 2022

5/5

Google

We moved to bristol from Germany. Didn't know the area or how the rental of apartments worked here in the UK as we had been away for over 15 years now and we're new to renting. All staff were great. The area guide on intire website was really useful. Found us the perfect property and managed the move in. Highly recommended.

Matthew · 26 October 2015

5/5

Google

Sajid Javid is a legend

Jam · 11 October 2020

1/5

Trustpilot

Awful

I wish there were a minus stars for this company, as they are terrible. I let a house through them two years ago, and they have hounded me for money ever since. Why didn't I look on here beforehand??

Loz · 7 November 2022

5/5

Google

Intire provide a first class service. They rented our property very quickly with good quality reliable tenants.They provided an invaluable level of advice and guidance for our first rental property and their ongoing service is impeccable, covering everything that we need. The team are always professional and efficient, giving us complete confidence that our property is in safe hands.

Duncan · 26 October 2014

1/5

Trustpilot

Disappointed

I feel very let down. Put my property up for sale & so helpful! once I signed I felt totally neglected. Did a viewing myself whilst working from home, as they had booked the time incorrectly with the buyer. Phoned office & no call back no apology.No updates nothing! Ended contract.

Clare · 27 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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