Every review we hold for the Downend office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBe careful when signing your rental…
Be careful when signing your rental contract with Chase Bucanan. Check the contract length is correct - amongst other things. They managed to changed our lease length so that we lost a year - admittedly we missed it when signing the contract online. Do not trust them.
Eve · 7 September 2021
★★★★★ 5/5
TrustpilotExcellent estate agents!
We bought a property through the Isleworth branch and they were fantastic - Donna in particular helped us find and secure our lovely place and she was so friendly and dependable throughout!
Joel · 7 June 2023
★★★★★ 1/5
TrustpilotWALK AWAY NOW!
WALK AWAY NOW! I’ve fought hard with the aid of a lawyer, to get my deposit back on a property I wanted to rent with CB.It’s taken 6 weeks to get back what’s rightfully mine. They will cause you stress and multiple headaches, promise you the world and deliver nothing.
Mary · 21 December 2020
★★★★★ 1/5
GoogleLandlords & Tenants - AVOID!
We originally signed our tenancy agreement with Lets Move who offered a great … More
Sam · 4 March 2024
★★★★★ 5/5
GoogleIntire managed our house in Bristol for 3+ years and they were excellent. We don't live locally so had to rely on them to sort out all aspects of the property and tenants, which they always did quickly and efficiently. Quick responses to emails, patience when we were indecisive, straightforward explanations and fees. Highly recommended.
Kathryn · 26 October 2014
★★★★★ 5/5
GoogleAtif and Kirsty are highly professional and knowledgeable about the rental market. The combination of the service proposition and blog works well. Planning to be a landlord in Bristol later this year and greatly appreciated their openness and approachability answering clearly my many questions. Have no hesitation in doing further business. Mervyn
Mervyn · 25 October 2016
★★★★★ 1/5
TrustpilotThe worst agency I have ever talked to.
The worst agency I have ever talked to.They sent me a lot of mails and when I found a house, they said the landlord declined our offer but they haven't even made the offer to the landlord. WORST AGENCY EVER
Stheno · 20 July 2021
★★★★★ 1/5
TrustpilotNot recommended(for landlords and tenants)
when they find out that you are not ready to pay 12 months in advance for letting, they mockingly say thank you and bye. There are a lot of better agencies.
Alex · 28 July 2022
★★★★★ 5/5
GoogleIntire came to my attention through a random LinkedIn invitation - and I was so glad they did! Within three days Kirsty responded to my contact, visited my property, gave great advice and service, and with the help of Frankie and Charlotte, three weeks later it was let!
Tracy · 26 October 2015
★★★★★ 5/5
GoogleI emailed Atif for some advice on a potential buy-to-let flat purchase in Bath and he gave me some very useful advice. He always replied quickly and was more than happy to help. The advice he gave me was greatly appreciated and very useful.
Megs · 26 October 2015
★★★★★ 5/5
GoogleAs a new landlord on the verge of purchasing a property in Bristol, I received some very thorough and informative advice on a number of properties from Atif and Kirsty - very much appreciated. Great blog too. Many thanks to all at Intire!
Carey · 25 October 2016
★★★★★ 1/5
GoogleHad to deal with this letting agency in Bristol and it was a nightmare (hard to get responses and someone who can understand your request towards issues inside the property) + lots of unecessary charges
I do not recommend
Anastasia · 11 October 2019
★★★★★ 5/5
TrustpilotProfessional, kind and approachable
We rented a wonderful flat in Teddington for nine years, through Chase Buchanan. Our Concierge, Audrey, was absolutely brilliant. Very professional and quick to address any issues with the flat. I wholeheartedly recommend Chase Buchanan
Rachel · 25 November 2020
★★★★★ 5/5
TrustpilotVery focused and fair
Very focused and fair, efficient, friendly and personable. We have used this company both for letting and may be using them again for selling a property, especially in challenging times.
Alex · 27 July 2021
★★★★★ 4/5
GoogleRating only, no written review.
Sana · 11 August 2026
★★★★★ 1/5
GoogleBeware of these thieves, they won't return your deposit.
Vad · 11 October 2023
★★★★★ 1/5
TrustpilotLetting team
Letting team, not communicating viewings well to leaving tenants and rudely entering the property without knocking the door, even after asking them to knock before using their own keys. No respect of your privacy.
Dilnoza · 30 November 2019
★★★★★ 5/5
GoogleEach member of staff at Intire are quick and efficient to answer enquiries. They always go the extra mile to help out with any queries made and come back to you with a solution. Very friendly and accommodating!
Tracy · 11 October 2016
★★★★★ 5/5
GoogleAbsolute professionalism from the start. Intire have always been upfront and honest. They are supportive and friendly giving us the heads up on changes or potential issues. Just what's needed if your busy with work/family. Thoroughly recommended!
A · 26 October 2015
★★★★★ 5/5
GoogleNothing but the highest quality service from Intire.
I have been a tenant in the past and now use their fully managed service for our rental home, I would defiantly recommend them to friends and family!
Daniel · 26 October 2014
★★★★★ 5/5
GoogleEver since i decided to use Intire forletting of my property,I have nothing but Praises for them,so efficient and ethical. I would recommend everyone in Bristol to experience this service. Keep up the good work.
Jennifer · 11 October 2016
★★★★★ 5/5
GoogleNever had any problems with the agent. Always polite, professional, and efficient. Can't ask for more.
Spencer · 11 October 2022
★★★★★ 5/5
GoogleI have found dealing with Intire and their staff great. They are polite, professional and always willing to help. I would recommend them highly to anyone looking for a smooth and efficient rental experience.
Gus · 26 October 2015
★★★★★ 5/5
GoogleThe team was very helpful and friendly throughout.
Their communication was excellent and the team was very responsive.
Overall a very smooth and faultless service.
Flora · 11 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.