Wards Dover reviews

★★★★★ 5/5

Trustpilot

Excellent Support

The help and support we received from Debbie Ludgate, the Sales Progressor, was outstanding. She went out of her way to make sure that our very difficult transaction kept moving forward by liaising well with all parties. Thank you Debbie we can highly recommend you

Robert · 4 December 2024

★★★★★ 5/5

Trustpilot

Brad at Wards

Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent

Happy · 11 October 2024

★★★★★ 5/5

Google

The best estate agent I could ask for! A massive special mention to Aaron who went above and beyond more than any person could ever ask for in helping me and my family move. It’s means a lot that someone can be so helpful and caring in these times, so thank you so much wards and Aaron, your credit to yourself and wards as a whole.

Jordan · 25 October 2023

★★★★★ 5/5

Trustpilot

Rachael Ruocco-Buchanan

Absolutely brilliant, gave us loads of time and help. Rachael Ruocco-Buchanan was perfect such a lovely person and helped us all the way would definitely use them again.

Dane · 16 April 2026

★★★★★ 5/5

Trustpilot

The whole team at wards is brilliant…

The whole team at wards is brilliant from initial contact to after sales. They have been helpful, informative and very professional throughout. In addition they have often gone that extra mile, for instance, by hand delivering my contract to my solicitors. This is my 6th property purchase and I can say without hesitation they are the best. Well done all around, especially Natalie Wood and Debbie Ludgate. Thank you all.

Frank · 4 July 2023

★★★★★ 4/5

Trustpilot

Stress-free process

If I could give this company or my negotiator more stars then I would. I recently used Wards to help me with the property that I was so very fond about and Josie Sampson was very helpful, thorough and professional with my application process. It was a stressful process but also VERY worth it. Thank you Josie for helping me find the right place.

Florise · 21 November 2023

★★★★★ 5/5

Trustpilot

Wards of Kent letting division

Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.

Jane · 16 September 2026

★★★★★ 5/5

Trustpilot

Wards have been absolutely wonderful in…

Wards have been absolutely wonderful in helping us with the entire moving process. Sophie has been especially helpful, very organised & is always able to find the answers we’re looking for from somewhere. Chelsea & Georgia have also been fab. Would certainly recommend

Clare · 29 November 2024

★★★★★ 5/5

Trustpilot

Committed to achieve

In a very difficult market where I was thinking of moving away from Wards we stuck with the team who, as promised, found us a buyer. Everyone was helpful and committed so Thank You All.

John · 12 June 2026

★★★★★ 5/5

Trustpilot

Hardworking and approachable

Alex, Leanne and Ollie at Wards Tenterden were a great source of support during our lengthy and stressful purchase. Managing communication between us and our seller, they did a great job of managing expectations and keeping all parties in the loop. Additionally, they also helped keep pressure on other parties involved, agents/solicitor/etc., in the process to help keep those lines of communication open. When we finally collected our keys, it was a bit like a celebration!

Tom · 2 November 2022

★★★★★ 5/5

Trustpilot

A Faultless Display

I was looked after so well by Wards of Rochester that I had to write a review. I big special mention to Debbie and Judy. Without their help we would not have secured the purchase of our lovely family home. With that in mind I decided to continue to use them for the sale of my own property. Professional, enthusiastic and thorough, throughout the whole process. Wouldn’t hesitate to recommend. Thank you so much. Danny.

Danny · 7 December 2022

★★★★★ 5/5

Google

Looking for a property to purchase in Dover, we were very fortunate to meet Georgia Holmes. Being new to the area, Georgia's knowledge was extremely useful and helpful. She understood what we were looking for and given our limited time in Dover, went above and beyond to find us properties to view. Always smiling, Georgia is warm, friendly and very professional. Thank you Georgia.

Diane · 25 October 2023

★★★★★ 5/5

Trustpilot

Had a great experience with wards

Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!

Tobias · 17 August 2026

★★★★★ 5/5

Trustpilot

The whole experience from meeting…

The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade

MR · 31 July 2026

★★★★★ 5/5

Google

Wards are our managing agents and I cannot praise them enough. Aaron is always available to assist in building matters, providing access, fixing issues, always communicates with us and provides solutions. Being in London it is very hard for us to get to the property but Aaron takes care of everything and we cannot thank him enough. I would highly recommend Wards.

Shellini · 29 November 2023

★★★★★ 5/5

Trustpilot

From the moment we met Kenny at wards…

From the moment we met Kenny at wards in gravesend I knew I wanted him to sell our house he was out there with his words and means what he says! I like that! Straight up! Thank you for making things so straight forward and introducing us to Tanisha also at wards who's been really lovely and kept us updated all the way! We've delt with wards with 2 sellings now. Thankyou for making things tick nicely 👌

Nicola · 11 March 2026

★★★★★ 5/5

Trustpilot

Lovely House Viewing Experience

Keryn showed us around a beautiful property on Saturday- We were really impressed with her knowledge of the period property and the little less obvious details she pointed out- we were also struck by her genuine nature and very human approach to the showing. It was unusual to have a people-centred outlook shared by an estate agent, so very impressed with this agent. Although the property wasn't the one for us, but the agent really impressed us.

Camille · 16 March 2026

★★★★★ 5/5

Trustpilot

Charlotte from the Dover Branch was…

Charlotte from the Dover Branch was excellent, I was given all the information I requested about selling my house.Charlotte was not pushy with the big sell tactics that some other agents use but very informative and confident about Wards ability to sell my property.I would recommend Wards of Dover to friends and family.

Tony · 9 May 2024

★★★★★ 4/5

Trustpilot

Sam Wilmer was extremely helpful

Sam Wilmer was extremely helpful and professional in dealing with the tenancy problems. My only complaint would be the difficulty getting through to the right contact sometimes when telephoning Wards.

Susan · 2 March 2026

★★★★★ 5/5

Google

Wards have done another marvellous job selling my mum's property. I would like to thank Greg as always for going above and beyond. He always takes the time out of his day to help with any queries and gets the job done. He is fantastic at what he does! Wards is the place to go!

Stuart · 8 July 2025

★★★★★ 1/5

Trustpilot

Poor service

To start with, we had to do the majority of our viewings ourselves, as they never had anyone available. Then they recommended a buyer, for less than we wanted. Convinced us they were a good buyer, then after the house was off market for two months we found out the buyer was never in a position to proceed. Didn't have stamp duty. Wards are supposed to vet buyers, that's what we pay them for. Would not recommend.

Nigel · 9 March 2026

★★★★★ 5/5

Trustpilot

Walderslade Branch - Buying & Selling

'Time is the most valuable commodity' and a key takeaway from my Wards of Walderslade experience is they are willing to give you as much of theirs as they can. Kenny George (Snr Branch Partner) and Sam Bahia (Snr Marketing Consultant) never put a property forward that did not meet our requirements and always made themselves available to us throughout the buying and selling process. The house hunting road was bumpy , but the quality of service was not and with the additional support and efforts of Keiran Zwolinski and Kim Batchelor we have now found the right home to start our new chapter.

Edward · 19 January 2022

★★★★★ 5/5

Trustpilot

Thank you

Thank you, Leah Peacock! We had multiple issues with the house we rent out and Leah worked tirelessly on our behalf chasing quotes and organising an electrical refit as well as a new boiler installation. On top of this, we had to have a tree removed, too!! We cannot thank her enough for her patience, good humour and professionalism whilst guiding us through this process. Nothing was ever too much trouble and we really appreciate it.

Stephanie · 16 March 2026

★★★★★ 5/5

Trustpilot

Amazing Service from Start to Finish

Wards New Ash Green: Terri and her team have been amazing supporting the recent sale of my mum's house. They dealt expertly, patiently and warmly with both myself and my mum as well as being extremely professional and on the ball with all other parties involved. Special mention for Michelle who helped navigate some tricky issues as part of her Sales Progression. Can not rate them highly enough.

Nn · 10 May 2023