5/5
TrustpilotGreat service
Great service, friendly team. Special thanks to Emily and Graham for their help.
Trusted Agent profile · Dover
Wards Dover reviews
★★★★★
2,140 reviews across 2 platforms
8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY
Wards's office in Dover, at 8/9 Cannon Street, is rated 4.7 out of 5 across 2,140 reviews on two platforms, including 195 Google reviews rated 4.5.
Reviews
Every review we hold for the Dover office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGeoff and the team were excellent with…
Geoff and the team were excellent with helping through our process. Definitely recommend them to anyone
5/5
TrustpilotThank you from a first time buyer
A huge thank you to Keshal and his associates for helping me take my first step onto the property ladder. His knowledge, consideration and charisma is a credit to Wards of Rochester. Not only did he recommend a great property, but he was in constant communication with me throughout the process. A great help to first time buyers and I recommend him and his team unreservedly!
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotLee from Wards at Ashford has been…
Lee from Wards at Ashford has been really helpful in setting up and resolving any issues with the tenancy agreement on my house. He was on hand to answer queries and concerns and put all of the necessary arrangements in place with the new tenants to ensure the switch over was successful and stress free for both parties. Thanks for your help Lee.
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOutstanding service
Katie George, Senior Property Co-Ordinator has been a pleasure to deal with. Her help is invaluable, her advice is clear and helpful. She is pleasant and deals with everything very professionally and promptly. I am very grateful for all Katie's help over the last 6 months.
Agent replied · 23 December 2024
Hi Karen,Thank you for leaving a review! It's great to hear how helpful Katie has been and how clear her advice to you has been throughout your process.Best wishes,Wards.
5/5
GoogleJust like to mention how happy we are with Wards lettings team, especially Aaron Stoner. Everything went smoothly and professionally with my new tenant. Highly recommend them
Agent replied · 24 October 2024
Hello Darrell, Thank you for your lovely review! We're thrilled to hear that you had such a smooth experience with our lettings team. Your recommendation means a lot to us and we'll be sure to pass it on to Aaron and the team. Best wishes, Wards
5/5
TrustpilotMaria was brilliant
Maria was brilliant! She was extremely helpful, friendly and kept me informed during every step of the process. Thanks so much Maria!
5/5
GoogleWards (Dover) ... all the staff here were very helpful and professional with the recent sale of a property for us. Couldn't fault them at all everything was very quick from the initial contact to the final sale completion. Thankyou Wards of Dover.
Agent replied · 8 October 2025
Good afternoon, Thank you for your kind words about our helpful, professional staff, we will be sure to pass your comment onto the team. … More
5/5
TrustpilotRenting a house
Renting and moving house has never been an easy experience however with Emily from the Ashford branch it really was. From applying to view at the beginning right through to being in our new home Emily was a huge support and always happy to answer any questions or queries we may have had. We couldn’t be more happy with the service delivered.
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWould just like to say Debbie Ludgate…
Would just like to say Debbie Ludgate was brilliant really put herself out there to finally get us over the line
Agent replied · 23 December 2024
Thank you for your 5-star review. We're pleased to hear that Debbie provided such excellent service and went the extra mile to help you. It's wonderful to know she made your experience positively memorable. Best regards, Wards of Kent
5/5
TrustpilotPurchased through Walderslade office
Purchased through Walderslade office, all staff were professional and efficient to deal with especially Barry the sales progressor, he is an asset to your team
5/5
TrustpilotUp most help and more
We recently changed over to wards from a different estate agents, and we have had the up most best experience with wards!. From the get go of the change over we have had the best communication with our property manager Nikki Cullen. She has gone above and beyond to help and deal with issues we had been hit with, she really does her job plus more to help get things done and sorted. Especially with the issues that came with the property we lived in (no fault of wards at all, was a property they took over). Couldn’t thank her enough for what’s she has done. 100% recommend wards and 1000% recommend Nikki!
5/5
TrustpilotSally Bryant was very supportive…
Sally Bryant was very supportive throughout the process of selling our house. Sally kept in regular contact liaising with all parties involved and the solicitors, we would highly recommend. Thank you Sally again for all your help.
Agent replied · 23 December 2024
Hi Peter,Thank you for leaving a review! It's great to hear how supportive you've found Sally to be throughout the sale of your house and how she's liaised with all parties involved.Best wishes,Wards.
5/5
GoogleWe recently rented a property through wards. The experience overall has been brilliant, our agent Aaron is the epitome of professional. Highly recommended.
Agent replied · 24 October 2024
Hi Regan, Thank you for your lovely review! We're thrilled to hear that your experience renting a property with us has been brilliant. Aaron will be delighted to know he made such a positive impression. We're always here to help you move forward. Best regards, Wards of Kent
5/5
TrustpilotThankyou Alison
I would like to thank Alison for all her help she kept me updated with what properties was on the market. Very helpful and polite.Ryan
Agent replied · 23 December 2024
Good Morning Ryan,Thanks for your review, we're delighted you're happy with our service. We'll pass your thanks on to Alison and the team.Best wishes,Wards
5/5
TrustpilotPleasant experience
Ashley Taylor came to value our property recently and we wanted to acknowledge his professionalism and courteous manner. His in-depth knowledge of selling properties and the current market really helped us to understand the process. We are also extremely impressed by the marketing report and calculated costs of moving provided. Whilst we are still thinking long and hard about a move, we would recommend Wards to anyone thinking of buying or selling.
5/5
TrustpilotDover Did It
We have just exchanged on our property in Coldred & big thanks are due to the Wards Dover team for getting us over the line. Having lost an earlier sale in April due to Covid related issues, the Dover team put together renewed energy & a refreshed marketing package which did the trick. Special thanks to Adrian & Dominique - good work everybody. Malcolm G.
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotFabulous service Judy Day 😊
All the staff at wards were very helpful and polite but I must mention the great service from Judy day who was our coordinator she was extremely supportive,helpful with lots of knowledge was patient and informative all the way through the experience of selling and buying a new home at times the process was very stressful and frustrating for all of us but through no fault of ours or Wards but Judy kept us up to speed with phone calls throughout and went above beyond just being a coordinator her professional and friendly approach to everything was extremely helpful even through a sad bereavement she made herself available and I believe if it had not been for her we probably would’ve pulled out of the sale and purchase a very big thank you to Judy Day 😊
5/5
TrustpilotEmma was excellent...
5/5
GoogleWe have just sold our house via Wards in Dover. I have dealt with estate agents over all of my long life but nothing has ever matched the professionalism and skill of Gregory Middlebrook and his excellent team. At every stage of the process, even when the market seemed flat, they kept us informed and fully aware of all the options open to us. We are so impressed and so very grateful to everyone at Wards in Dover. PETER DEELEY
Agent replied · 24 October 2024
Hello Peter, Thanks for leaving us such a lovely review, we really appreciate it. We're delighted that you chose to sell your property through our estate agency and that Gregory provided you with an excellent level of service. All the best, Wards of Kent
5/5
TrustpilotThank you Daniel Forster for the valuation
Daniel Forster came to give us a valuation. He was very professional, friendly and an outstanding salesman that showed great attention to detail. He wasn’t pushy, but showed passion and a nice level of enthusiasm in selling our loved home. He was happy to negotiate fees and explained a lot about the packages Wards offer. I have proceeded in talking to James, Wards mortgage advisor and was very happy in how he explained things.
Agent replied · 23 December 2024
Hi Tracy,Thank you for your lovely review, we're delighted to hear that Daniel's professionalism and enthusiasm made a positive impression on you. It's also great to know that James was able to assist you with your mortgage queries. We're here for you every step of the way.Best wishes, Wards
5/5
TrustpilotFantastic team in Hythe Kent
During a very long and stressful house hunting period, Wards stood out from all the other agents in Hythe and the surrounding areas.They were professional, knowledgeable and most of all, very kind and compassionate. I felt that they were genuinely trying to help me with a difficult search and they pulled out all the stops.The branch is very well run by little Mark who clearly has great leadership skills. Big Mark was amazing at helping me secure a property at a very fair price. Darren was always friendly and helpful. Florence was my saviour, she cheered me up and gave me sound advice all the way through. Overall, an absolutely brilliant team and definitely the one I would market my own property with, without any hesitation.
5/5
TrustpilotFriendly and professional
Thank you to Devon and Judy from the Rochester branch, through whom we bought our new home. Devon was great when we were organising viewings, very professional and friendly. And Judy really helped push things along when the chain got a bit stuck.
Agent replied · 23 December 2024
Hi Ellen,Thank you for leaving a review! It's great to hear how Devon and Judy have been able to help you throughout the process of buying your new home and kept things moving forwards for you.Best wishes,Wards.
5/5
TrustpilotWould just like to thank Sally Bryant…
Would just like to thank Sally Bryant from the Ramsgate office for going above and beyond on my purchase. There were a lot of problems getting solicitors to communicate but Sally was always there pushing and keeping me updated. If it wasn't for her we wouldn't have exchanged before Christmas. Thank you Sally from the bottom of my heart.
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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