Trusted Agent profile · Dover

Wards Lettings Dover reviews

4.4

★★★★★ Great

192 reviews across 1 platform

8/9 Cannon Street, Dover, CT16 1BY

Wards Lettings's office in Dover, at 8/9 Cannon Street, is rated 4.4 out of 5 across 192 reviews on 1 platform, including 192 Google reviews rated 4.4.

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4.4 / 5

192

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dover office, from every platform, shown as written. First names only.

4/5

Google

I applied to let a property through indeed, Aaron was very helpful through the veiwing process and all the way to moving into the property! Couldn’t ask for better support from Aaron I would use wards again where needed

Kirsty · 29 October 2025

Agent replied · 12 November 2025

Good afternoon, Thanks for the great feedback! We are delighted Aaron provided excellent support throughout your viewing and … More

5/5

Google

From the initial valuation to move in we were really impressed with the work the lettings team at Dover put in. Arron went above and beyond to secure a tenant at the highest price with no negotiation. Will definitely recommend and use on future properties we have.

Heathview · 7 August 2025

Agent replied · 23 October 2025

Good afternoon, Thank you for your wonderful feedback about our lettings team. We're thrilled … More

5/5

Google

Aaron went above and beyond to get me by beautiful home, he is a lovely guy and a true professional at his job, I cannot thank him enough that I finally have somewhere to call home!! Amazing company with truly amazing people working there!

Amber · 1 September 2025

Agent replied · 22 September 2025

Good afternoon, We're absolutely delighted to hear that Aaron was able to help you find your … More

5/5

Google

Couldn’t recommend Georgia enough for how she’s helped me purchase my first property, she’s been attentive right from the start. Georgia understood my position completely and offered me excellent advice and guidance throughout, she was regularly available and always responded in a timely manner to any query I had. Georgia was always lovely to speak to and I would really recommend her to anyone looking to buy or sell!

Sophie · 21 October 2024

Agent replied · 23 October 2024

Morning Sophie, Thank you for your lovely review! We’re delighted to hear that Georgia provided you with excellent advice and guidance throughout your first property purchase. It's wonderful to know she was attentive and responsive to your needs. We truly appreciate your recommendation and are here for you every step of the way. Best wishes, Wards of Kent

1/5

Google

We wanted some valuations to compare as we had put an offer on another house we wanted. Ward were just so rude about their local competitors and slagged them off. We changed our mind about having them turn up for a valuation and so they started using old-school pressure techniques and wouldn't take no for an answer. In the end, we went with a nearby competitor who we've just given 5* to. Ward are to be avoided if you want a professional experience.

Michael · 22 February 2024

Agent replied · 21 June 2024

Dear Michael. Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Wards.

5/5

Google

Exceptional service from start to finish! Wards of Dover made the whole process of buying my home completely stress-free. The team were professional, friendly, and always kept me updated at every stage. …

Joe · 16 November 2025

Agent replied · 12 November 2025

Good afternoon, Thank you ever so much for your review. We’re absolutely delighted to hear that your experience with our Dover office … More

5/5

Google

Vanessa Reeve was very helpful nothing was too much trouble I don’t know what we would done without her help, in fact all the staff have been very good, would definitely recommend.

Linda · 11 November 2025

Agent replied · 12 November 2025

Good afternoon, Thank you for recommending us! We're happy Vanessa and our team provided help and support throughout your experience. Warm regards Wards of Dover

5/5

Google

Wards of Dover have been a pleasure to sell my house with. The communication throughout the process has been brilliant and they have always kept me up to date with what is going on. Special mention to Greg the branch manager who has gone above and beyond to assist me in always answer the phone and giving me accurate updates in a friendly and professional manner. Brilliant service from start to finish!

Harry · 14 June 2024

Agent replied · 21 June 2024

Hi Harry, Thanks for leaving us such a lovely review, we really appreciate it. We're glad to hear that you had such a positive experience! All the best, Wards of Dover Estate Agents

4/5

Google

I recently had a valuation with Oliver at Wards, he was extremely helpful, and easy to talk to, he gave me lots of information on the current market situation and prices in my area, I would recommend Ward

ANGELA · 23 August 2025

Agent replied · 22 September 2025

Hello Angela, Thank you for your generous review! We're thrilled to hear that Oliver provided such helpful information and made the valuation process comfortable for you. Many thanks, Wards

5/5

Google

I recently moved using Wards Dover and I can't thank Aaron enough for the support and assistance in my relocation from London and new rental. Thanks to his professional attitude and understanding of my personal circumstances I am now settling into the new property feeling very positive for the future. Sometimes you just need someone who knows what they're doing, is dedicated to their profession but is also an understanding human who gets the difficulty and stress that comes with moving and renting these days! Thanks very much Aaron and Wards 🙌🏻

Lindsay · 24 November 2023

Agent replied · 21 June 2024

Hi Lindsay, Thank you for leaving a review! It's great to hear how supportive our agent, Aaron, has been with assisting you in your relocation from London. Best wishes, Wards.

5/5

Google

I’ve used Wards Dover several times now to buy and sell properties and have always found them to be professional and work hard for their clients. Recently we sold our house and purchased our new home through them. Being involved in a chain it wasn’t straightforward and they really worked hard to get the process to complete. Big thanks and special mention to Ollie, Greg and the team who kept us updated, stayed professional throughout and I can safely say that I was relieved we were with them and not some of the other agents involved. It proved experience and integrity wins the day! Would definitely recommend Wards Dover estate agents.

Karen · 24 November 2023

Agent replied · 21 June 2024

Hi Karen, Thank you for leaving a review! It's great to hear how professional and hard working you've found our agents to be each time you've bought and sold with us and how most recently they've used their experience and integrity to keep your journey moving. Best wishes, Wards.

5/5

Google

Big thank you Georgia, from start to finish your support and communication was amazing, from the regular updates both on the phone and by email to handling any questions or concerns I had with the sale of my property, nothing was too much to ask and I always felt comfortable knowing that you were on the end of the phone to assist, all the queries and concerns with relations to my sale were resolved especially the not so straight forward ones. First rate 5 starts

Antony · 4 April 2025

5/5

Google

Aaron was very helpful, quick to respond and made the process go very well. Highly recommend.

Hazel · 16 February 2026

Agent replied · 16 April 2026

Hi Hazel, Thank you for sharing your feedback. We are pleased to hear that Aaron was helpful, responsive and supported you so well throughout the moving process. Providing clear communication and reliable property sale support is something our estate agent team always aims to deliver. We really appreciate your recommendation. Thanks, Wards

4/5

Google

Thanks to Aaron, Jack and the lettings team for the work they put in getting my flat tenanted. They made the whole experience as simple as possible from start to finish and were reliable and professional throughout! From photos to advertising, viewings to credit checks, they took care of everything and I would highly recommend!!

Lorraine · 25 July 2024

Agent replied · 23 October 2024

Dear Lorraine, Thank you for your kind words about our Dover branch. Great news that we could help you find a new tenant. All the best, Wards of Dover Estate Agents

5/5

Google

We have had the pleasure of using Greg Middlebrook from wards on a number of occasions and not once has he let his high standards slip. Nothing has been too much trouble and he has always been professional throughout. He held our hand whilst selling a previous property and has always been on hand whenever we have needed advice or help in anyway. Can you show this to the queen because he deserves to be knighted! We've said it a thousand times but thank you Greg!PositiveResponsiveness, Quality, Professionalism, Value

Lewis · 24 October 2022

Agent replied · 21 June 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

What a team! You have all been so helpful and patient with us.. I will be recommending you to everyone I know as you just get it! Thank you all for your constant communication and pushing for us to get us the best deal on our new home 💙 …

Emma · 16 March 2026

Agent replied · 16 April 2026

Hi Emma, Thank you for sharing your experience. We’re delighted that our estate agent team provided patient and attentive guidance throughout your home-buying process and kept you informed at every step. It’s wonderful that their support helped you achieve a successful outcome on your new home. We truly appreciate your recommendation and are pleased you felt supported throughout your moving process. Thanks, Cubitt & West

5/5

Google

I had been looking for an affordable new home and was battling to get through to someone privately, so I took a chance with Wards, Dover, what an experience for a first time Tennant in the UK. Aaron and Jack have been fantastic within 2 weeks I secured the right flat for us with their guidance and online support. I would definitely recommend them anytime. Thank you Aaron and Jack.

Barbara-Anne · 21 March 2025

5/5

Google

Honestly the best and most professional service we have ever received from renting a property before. We could not fault one bit the helpfulness, Kindness & professional attitude from our Agent Aaron who helped us every step of the way through the process. I would definitely be using Wards again if we ever need to consider renting again. Thank you Aaron for providing are family a perfect home 🙏

Connor · 26 August 2023

Agent replied · 21 June 2024

Hi Connor, Thank you for leaving a review! It's great to hear how professional you've found the service from our agents to be and how Aaron has supported you throughout every step of the process. Best wishes, Wards.

5/5

Google

I exchanged and completed on a house purchase yesterday. It has been a long process, and quite an emotional roller coaster at times - especially the final week. I really have been pleased and impressed with the high quality of support that sales team of Wards of Dover provided, in particular the progress chaser, Jodi Wyncoll and the branch manager, Greg Middlebrook. Jodi kept in close contact throughout with both myself and the vendor. She anticipated issues and provided good, well founded advice, clearly based on experience. She was always fair-minded and even-handed and I really appreciated how good she was at helping me to keep calm. Greg stepped in several times when Jodi had identified that something had arisen either for myself or the vendor that had potential to jeopardise the sale. He rapidly identified and speedily took the action needed to enable things to move forward again. They both clearly enjoy their jobs and are really good at them and very good to work with. I can throughly recommend buying through Wards: and .. I love my new cottage.PositiveResponsiveness, Quality, Professionalism, Value

Susie · 22 June 2022

Agent replied · 21 June 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Wards are our managing agents and I cannot praise them enough. Aaron is always available to assist in building matters, providing access, fixing issues, always communicates with us and provides solutions. Being in London it is very hard for us to get to the property but Aaron takes care of everything and we cannot thank him enough. I would highly recommend Wards.

Shellini · 24 December 2023

Agent replied · 21 June 2024

Hi Shellini, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how, Aaron in particular, has been readily available to assist you throughout and provide solutions. Best wishes, Wards.

5/5

Google

The best estate agent I could ask for! A massive special mention to Aaron who went above and beyond more than any person could ever ask for in helping me and my family move. It’s means a lot that someone can be so helpful and caring in these times, so thank you so much wards and Aaron, your credit to yourself and wards as a whole.

Jordan · 26 August 2023

Agent replied · 21 June 2024

Hi Jordan, Thank you for leaving a review! It's amazing to hear how positive your experience with our agents has been and particularly how Aaron went above and beyond in helping your family move. Best wishes, Wards.

5/5

Google

Wards made the process of buying my first home easy. They supplied all advice and guidance needed. Once we had our offer accepted we were allocated Jodi Wyncoll as our sales progressor. Jodi was fantastic, she was always contactable and made sure the sale went smoothly. Any issues that arose, she was straight on it and helped get a quick resolution. She was very polite and knowledgeable.

David · 22 June 2023

Agent replied · 21 June 2024

Hello David, Thank you for leaving us your feedback! Many thanks, Wards of Kent

5/5

Google

Looking for a property to purchase in Dover, we were very fortunate to meet Georgia Holmes. Being new to the area, Georgia's knowledge was extremely useful and helpful. She understood what we were looking for and given our limited time in Dover, went above and beyond to find us properties to view. Always smiling, Georgia is warm, friendly and very professional. Thank you Georgia.

Diane · 26 August 2023

Agent replied · 21 June 2024

Hi Diane, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how extremely useful Georgia's knowledge has been to you, as well as how she's gone above and beyond to find you relevant properties to view in your limited time. Best wishes, Wards.

4/5

Google

Thanks to those at Wards who helped support my delayed sale. Louise in particular did a great job at keeping me fully up to date with clear and regular communication. Special thanks to her. Thanks also to Greg for his work and always being available (even when on leave!). Not the smoothest sale in the world but thanks to those who assisted in the process.

Steve · 23 August 2025

Agent replied · 22 September 2025

Good afternoon, We are thrilled to hear your kind words about Louise and Greg’s dedication … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards Lettings's Google reviews

Questions about Wards Lettings Dover

How many reviews does Wards Lettings Dover have?

Wards Lettings's Dover office has 192 reviews across 1 platform: 192 on Google.

What is Wards Lettings Dover's rating?

Wards Lettings Dover is rated 4.4 out of 5 across all 192 reviews, and 4.4 out of 5 on Google from 192 reviews.

Where is Wards Lettings's Dover office?

Wards Lettings Dover, 8/9 Cannon Street, Dover, CT16 1BY.

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