Wards Lettings Dover reviews

★★★★★ 5/5

Google

Excellent experience with this estate agency. Georgia was incredibly helpful with setting everything up and getting us in to view a property. The whole process was made so much easier, especially as a first time buyer, through the thoughtfulness of wards. Georgia was especially helpful with providing information around how to move forward with everything that goes into buying a house, which hadn't been provided by any other local estate agencies. Gregory was also incredibly helpful with dealing with offer changes during the course of negotiations. A huge shout-out to the professional standard this company sets and the support provided for people in this challenging decision making time period.

Cameron · 16 March 2026

★★★★★ 5/5

Google

I honestly cannot recommend Chelsea enough From start to finish, the service was exceptional, professional, knowledgeable, and genuinely caring. Communication was clear and consistent throughout, and no question ever felt like too much trouble. She went above and beyond at every stage, making what could have been a stressful process feel smooth and straightforward. Her attention to detail, honesty, and dedication really her them apart from others in the industry. If you’re looking for an estate agent you can truly trust, someone who has your best interests at heart and delivers outstanding results, look no further. An absolute 5-star experience from beginning to end!

Thomas · 16 February 2026

★★★★★ 5/5

Google

Really please with the service the wards team provide, especially Georgia who went above and beyond, by first having to put up with me (she's deserves a raise ☺️) then going the extra mile by picking documents up from the one side of Kent and delivering them to the other end of Kent so we could compleat on time. She is a credit to wards...... Thanks again!!

Colin · 2 April 2026

★★★★★ 5/5

Google

I just wanted to express my gratitude to Sophie Britz at Wards in Dover. She is a true gem! Sophie went above and beyond to find me my dream home. She proactively contacted me about a property she knew I'd love, and although I was hesitant about the area at first, she convinced me to take a look and I'm so glad she did! Sophie is polite, approachable, and truly listens to what you're looking for. She kept me updated throughout my search and really understood my priorities. If you're looking for an estate agent who goes the extra mile, look no further!

Jasmin · 16 November 2025

★★★★★ 5/5

Google

Georgia, Sophie, and the team at Wards in Dover were my first port of call when I began my house hunt earlier this year. As this was my first house purchase, I had lots of questions about the process and what to expect - from viewings to offers - and they were candid and honest with their advice throughout. After many many viewings, I did eventually find a property with a different agent in the end, so whilst I cannot comment on the actual buying process, the help they gave me was invaluable, and worth high praise on it's own. Many thanks again!

Michaelangelo · 29 October 2025

★★★★★ 5/5

Google

Excellent experience with this letting agency. Aaron was absolutely fantastic from start to finish. He guided us through every step and sorted everything out quickly and professionally. His communication was clear, friendly, and incredibly efficient, making the whole process smooth and stress-free. Couldn’t be happier with the service, highly recommend both the agency and Aaron for anyone looking for a reliable and genuinely helpful team!

Mollie · 16 December 2025

★★★★★ 5/5

Google

We had a fantastic service from Chelsea in the Dover office, she was very helpful with the idea of having to sell our family home and gave me all the advice we needed. Thanks to the others in the office also, especially Georgia and Sophie who helped at different times. Thanks again we would highly recommend wards Dover.

Hayley · 16 December 2025

★★★★★ 5/5

Google

Vanessa was amazing and very helpful for us. Our Solicitors were a nightmare. First Time Buyers, no chain between anyone and they really dragged their feet. Without Vanessa I think we'd still be waiting for them. Great service from Wards, highly recommend. Very helpful and great communication

Tom · 16 March 2026

★★★★★ 5/5

Google

Absolutely brilliant service from start to finish! The team at Wards of Dover were friendly, professional, and incredibly helpful throughout the whole process. They kept me well-informed, answered all my questions, and made everything smooth and stress-free. You can tell they really care about their clients and go the extra mile. Special thanks to Oliver and Georgia, both were outstanding! Super friendly, knowledgeable, and always on hand to help. Couldn't have asked for better support. Highly recommend Wards if you're looking to buy, sell, or rent in the area. Thanks again!

Albert · 28 March 2025

★★★★★ 5/5

Google

With the amazing help of Aaron Stoner, my wards of Dover estate agent, I was finally accepted in kindness and now living in my dream home for myself and my daughter. I'm so very grateful for everything that he had done for us. So very understanding in my situation and fought for us. Thank you Aaron and Wards for everything!

Chloe · 29 October 2025

★★★★★ 5/5

Google

The team at Wards were very professional and helpful in following up on progressing the sale of our home. Greg, Sophie & Vanessa made sure queries were resolved quickly & kept us informed on what was happening throughout the sale process.

Michael · 16 February 2026

★★★★★ 5/5

Google

Having recently sold my house with Wards in Dover, I cannot recommend them enough. Chelsea and Georgia were always there to answer any questions I had, they were very professional and knowledgeable whilst remaining friendly and approachable. The service provided from start to finish has been first class, I was frequently updated with the progress and the whole process was smooth and as stress free as selling a house could be. If you are planning on selling your house then Wards is well worth using.

Penny · 7 December 2024

★★★★★ 5/5

Google

We have used a number of estate agents in the area and wards tick all the boxes for us. We have used them twice for our sales and a purchase The service offered at all times was brilliant. Oliver was very attentive with first valuations, initial enquiries and making sure we were happy with everything before moving forward. Georgia, Sophie and Chelsea were extremely helpful throughout the process answering any questions and making sure the whole process ran smoothly. Georgia even came in on her day off so we could view a house as we were on a tight timeline to complete the chain. Gregg was brilliant at keeping us in the loop, fixing any problems that arised and speaking to all parties to keep the process moving all the way up to completion. Wards gave great advice, listened to us as customers and sold our houses especially one of them that no one else could seem to. Highly recommended.

Sam · 6 December 2024

★★★★★ 5/5

Google

Going through the process of finding a premises to rent is a stressful experience but thankfully finding the right property with the right estate agents is a lucky thing… and I can’t thank Wards and especially Aaron Stoner with the help in guiding us through the process…I highly recommend Wards

Gary · 29 October 2025

★★★★★ 5/5

Google

Georgia Holmes at Wards what a superstar she has been throughout our whole experience of being first time buyers, not only did Georgia find our perfect house she also lined up a few other good contenders just in case however due to Georgia's professionalism and speed the other houses were not needed. Georgia was very kind and helpful throughout the whole process any questions I had in regards to what to expect next or if I didn't quite understand something Georgia was more than happy to help me. When any issues came up Georgia reassured me and found out as quickly as possible how they could be solved keeping me fully updated on every step. Overall Wards made my first time buying a property easy to understand and quite pleasant I would highly recommend Wards and especially Georgia, many thanks for all your help 😁

Scott · 23 October 2024

★★★★★ 5/5

Google

Aaron was lovely dealing, with a rental property I was interested in. kept me updated with all steps, and everything was quick easy and straight forward! I would recommend anyone to deal with him and Wards!

Shannon · 16 February 2026

★★★★★ 5/5

Google

During me and my partner’s house search we’ve had the pleasure of having Georgia from Wards, Dover take us through the process of becoming home owners! Her consistency has blown us away and we strongly recommend her to any first time buyers that are in the market! She’s sent us countless properties within our search criteria and checked up on us frequently to make sure we’re heading in the right direction! We are very pleased with the service she has provided!

Harry · 19 March 2026

★★★★★ 5/5

Google

Wards of Dover were really helpful. Walking in off the street, no appointment. I was asked by the senior sales assistant. How she could help me. I expanded all my needs to her and she understood what I was looking for, as well as why. …

GARY · 16 October 2025

★★★★★ 5/5

Google

We have just purchased through Wards and the sales progressor Vanessa was fantastic! Communication was top notch and she worked her socks off, with constant lines of communication with the solicitors, and all the parties up and down the chain. Thank you Vanessa!

Beth · 6 November 2025

★★★★★ 5/5

Google

Please feel free to pass this message on to whom ever needs to see it so that you get the recognition you deserve. I had the pleasure of working with Charlotte Bunnell at Wards of Dover over the past year, and I cannot recommend her highly enough. Charlotte assisted me in selling two properties, and her expertise and dedication made the entire process smooth and stress-free. From the initial consultations to the final closings, Charlotte's professionalism and attention to detail were evident in every step. She provided valuable insights into the market, crafted effective marketing strategies, and kept me informed throughout the entire process. Her excellent communication skills and proactive approach ensured that any potential issues were addressed promptly, and she was always available to answer my questions and provide guidance. Charlotte's commitment to her clients is truly exceptional. She went above and beyond to ensure that my properties were presented in the best possible light, and her negotiation skills helped secure favorable deals for both sales. Her friendly and approachable demeanor made working with her a pleasure. Thanks to Charlotte's hard work and dedication, both properties were sold quickly and at excellent prices. If you are looking for a reliable, knowledgeable, and dedicated estate agent, I highly recommend Charlotte Bunnell at Wards of Dover. She is simply the best!

Paul · 25 July 2024

★★★★★ 5/5

Google

Louise was amazing & supportive throughout the whole process of buying our first house & is a credit to the team. She replied to any emails & queries in a timely manner, always communicated with our solicitor to keep us up to date & I never …

Ella · 16 September 2025

★★★★★ 5/5

Google

Chelsea came to value my house and I was more than impressed with her determination and dedication to getting me the best price for my house. She understood my property and its unique qualities. Not only that but she has gone above and beyond in helping me find my next home. She totally understands my needs and keeps going the extra mile to get me to where I need to be. I would definitely recommend if you want a swift sale and a perfect relocation.

Georgie · 16 January 2026

★★★★★ 5/5

Google

We have recently just completed the purchase of our family home through Wards in Dover and from the minute we initially enquired on the property the customer service we have received has been absolutely superb, Vanessa who deals with Sale progression literally kept us updated every step of the way through the whole process, moving house can be a stressful time but she helped make the whole process so much easier, no phone call or email ever went unanswered, she’s a massive credit to this company and succeeds where many others fail.

Henry · 16 January 2026

★★★★★ 5/5

Google

Gregory and his team are a really lovely estate agent to work with. Always happy to answer any questions or queries and very efficent. Got the house that we wanted thanks to Gregory's encouragement. Would never had known that the word …

Isabelle · 16 October 2025