Trusted Agent profile · Dorset
★★★★★
102 reviews across 2 platforms
147 Ringwood Road, Ferndown, Dorset, BH22 9AB
Southern and West Lettings Ltd's office in Dorset, at 147 Ringwood Road, is rated 4.3 out of 5 across 102 reviews on two platforms, including 85 Google reviews rated 4.2.
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
1/5
GoogleReally bad customer journey. AvoidNegativeProfessionalism
Hi Jessica I am sorry you felt that you had a bad experience with our service. If you could kindly contact me directly steff@southernandwesthomes.co.uk I will be happy to look into your grievance further. We love to hear about how we can improve our services in the future and hope to resolve whatever it was that caused you to leave a bad review. Many Thanks
5/5
FacebookGreat customer service! Steff and Sophie have been amazing. They were very helpful and done extra mile to accommodate my needs towards getting the flat. Thank you to this wonderful team. Keep the hard work. 🥰
5/5
FacebookGreat service from a wonderfully helpful team. I felt genuinely looked after. Many thanks!
Thanks Zak that’s really nice if you. I hope you’re very happy in your new home 🏡
5/5
GoogleReally friendly and helpful staff. Never have any problems. Would highly recommend.
Hi Harriet Thank you for your lovely review. You are an excellent tenant and we hope you will enjoy your home for many years to come,
1/5
GoogleNot very professional. I would suggest to avoid.NegativeResponsiveness, Quality, Professionalism, Value
Hi Dorship Couriers, I am assuming this is unfortunately a fake review, because I cannot find this company anywhere on google or Companies House? Nor have you ever left any other reviews before? However, if this is not the case, please do contact me on info@southernandwesthomes.co.uk or 01202 232323 as feedback is very important to us and we are always striving to improve our services. I look forward to hearing from you.
4/5
GoogleAlways a quick response via email, and a friendly welcome at the office.
Hi Callum, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.
5/5
GoogleNice bunch of people to work with and always very helpful. Would recommend.
Hi Luke, Thank you very much for your kind review.
5/5
FacebookGreat service from Steff and Sophie over the last few years whilst we’ve rented. Always have sorted any problems out promptly, always so friendly and lovely ☺️
5/5
GoogleLovely staff, would highly recommend!
Hi Maz, Thank you very much for your kind review. I am pleased that you were happy with our service and I hope we can assist you again in the future.
5/5
GoogleAmazing Team and services!!
Hi Nuno, Thank you for your kind review. I hope you are doing well in your new home,
5/5
FacebookI used this company after being recommended and they were really helpful and found me tenants after two viewings. I had great customer service and they were very professional. Highly recommend.
5/5
FacebookYou will not find a more professional Lettings agent this side of the globe , the best in the west !!!!
5/5
FacebookAll the agents were very helpful and approachable! It was a lovely experience. 😊
5/5
Facebookvery good service and very polite and helpful staff
5/5
Facebookvery good service, everything question was answered quickly,
1/5
GoogleRating only, no written review.
5/5
GoogleLovely staff
Thank you so much for your kind review Ben we really appreciate it and are happy you had a good experience ☺️
5/5
GoogleRating only, no written review.
Thank you for your kind review
5/5
GoogleRating only, no written review.
Thank you for your 5 star review Rod. We are happy that you are pleased with our service.
5/5
GoogleRating only, no written review.
Thank you for your kind review.
5/5
GoogleGood Website
Hi Pete Thank you Best Wishes
4/5
GoogleRating only, no written review.
Thank you taking the time to leave us this review. We would love to hear from you on how we could improve our service and get that extra star :) please feel free to e-mail me steff@southernandwesthomes.co.uk Many Thanks
5/5
GoogleRating only, no written review.
Thank you very much Chris. I am pleased you are happy in your new home. And long may your tenancy last.
1/5
GoogleRating only, no written review.
Hi Harvey, I am sad that you felt the need to leave us a bad review when we have never dealt with you. I am assuming your employer who was a tenant of ours and was served notice due to non payment of rent (but who has not left us a review himself) asked you to leave us this bad review? We have written to your employer and advised that if he continues to ask people to leave bad reviews, we will report him to the police for harassment. I have also contacted Google to have this review removed. I would appreciate it, if you could do this yourself. Many Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Southern and West Lettings Ltd's Dorset office has 102 reviews across two platforms: 85 on Google, 17 on Facebook.
Southern and West Lettings Ltd Dorset is rated 4.3 out of 5 across all 102 reviews, and 4.2 out of 5 on Google from 85 reviews.
Southern and West Lettings Ltd Dorset, 147 Ringwood Road, Ferndown, Dorset, BH22 9AB.
