Fox and Sons Dorset reviews

★★★★★ 1/5

Trustpilot

AVOID JACK ALLSOBROOK

AVOID JACK ALLSOBROOK. He will lie & con you of your money. Took us for an extra £3000, we signed the form for £25% if he got us over the asking price, he then took back the paperwork to supposedly complete the form,unbeknownst to us he changed the percentage to 1.5%, we didnt check it as he had just reiterated that we would be paying 1%. We didn't find out until our solicitor paid Fox & Sons the fee. We didn't see or hear from him again. We called the Lewes branch on the 16th Aug 2023 when we found out we had overpaid be told he had been transferred to the Crawley branch due to so many complaints regarding his underhanded approach. Thank you Jack for stealing from us and I expect many others. I wonder just how much further you can sink, but I expect your pit is bottomless & of course this corrupt company have done nothing about it. Not even a phone call from head office. As long as they are making money they do not seem to care.

Anita · 26 August 2023

★★★★★ 5/5

Google

Very seamless and fast processing. Ellie was amazing

Adeyemi · 16 June 2025

★★★★★ 5/5

Google

Ola was very helpful, when we looked at a property.

Sheila · 16 May 2025

★★★★★ 5/5

Google

Scarlet was a STAR, she helped me while looking for a property.

Ahmad · 16 April 2025

★★★★★ 5/5

Trustpilot

The Esperance viewing

Lauren showed me around The Esperance. She was very knowledgeable and answered all my questions to a high level and gave me a good understanding on the points I wanted to know. She also pointed out and took me to visit nearby similar properties for comparison and other options. Very helpful and thank you!

Andre · 16 April 2026

★★★★★ 5/5

Trustpilot

Excellent contact from Scarlett and…

Excellent service from Scarlett and David at Fox and Sons, Eastbourne. Both very friendly and efficient on the telephone and in person for property viewings. No delays or need to chase up for anything as they were so efficient unlike the opposite experience recrived with a number of other estate agents in Eastbourne regarding lettings. Wishing them both much success in their careers.

Vivienne · 29 January 2026

★★★★★ 5/5

Google

Brilliant customer service from Ellie and Bethany, They have kept me and my partner in the loop constantly with fantastic communication through our renting process and getting us ready to move. Highly recommend Fox and Sons.

Jade · 16 December 2025

★★★★★ 5/5

Google

I had an excellent experience with Ellie and Beth at Weymouth. They were responsive, efficient and committed to helping me. Communication was clear, any questions were handled quickly, and the whole process felt smooth and stress-free. Highly recommended!

NathanW · 26 November 2025

★★★★★ 5/5

Google

My partner and I initially booked a viewing with Bethany. The flat she showed us proved not to be any good for our needs, Beth picked up on that and immediately suggested a different property that came available that morning. We booked to view that and decided to go for it. Beth's communication was flawless. When we had some issues with the refrences, Beth went out of her way to chase things up and get it sorted. She really helped us to start the new chapter in our lives.

Dominic · 14 June 2023

★★★★★ 5/5

Google

Very happy with Ola’s service yesterday. She is certainly very knowledgeable, welcomed our questions and provided satisfactory answers. Overall a good, pleasant experience, thank you.

James · 16 March 2026

★★★★★ 1/5

Trustpilot

Harassment!

Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued.

Lou · 13 March 2026

★★★★★ 5/5

Google

Fox and Sons have recently been assisting in our search for a property in Weymouth.At all times their service has been courteous and professional. Ola in particular was enthusiastic, well informed and engaging during a recent viewing. She was the only agent to respond in detail to our queries, and within 24 hours

David · 16 June 2025

★★★★★ 1/5

Trustpilot

Crawley Branch - Zero Customer Service!

Used Fox & Sons Crawley multiple times to rent one of our properties. They sent us a bill for lettings shortly after a new Tennent arrived which was incorrect and we naturally requested an accurate invoice. Silence for several weeks until we got a letter from a debt collector!! Wowser! We then spent time chasing unanswered calls and emails. The answer from the lettings team at Fox & Son Crawley was "it's nothing to do with us". Clearly it was everything to do with the Crawley branch as they can not do simple addition. No response from branch manager either - as expected. Would not recommend and will avoid in future!!

Colm · 12 May 2023

★★★★★ 1/5

Trustpilot

YeeHaa - Hello Cowboys …

Due to various physical and mental health problems I trusted in the professional attitude of Calvin, manager of local office in Poole and Rachel who deals with auction sales elsewhere - both were absolutely awful, unprofessional and cost me quite a bit of money. Definitely world not recommend Poole branch F&S nor Rachel Barnes re auction input to property! Messed me about and caused much distress when they were aware of my physical and mental health! Definitely do not recommend.

Ms · 2 May 2023

★★★★★ 1/5

Trustpilot

Booked a valuation with Crewkerne…

Booked a valuation with Crewkerne office representative came out and said she needed to do more research 1 week later have still had no valuation or contact would avoid at all costs

Terence · 2 September 2026

★★★★★ 5/5

Google

Russell helped us with our mortgage as first time buyers. He was very knowledgeable and always happy to help. Thank you for the support, and for making the process as smooth as possible!

George · 26 December 2025

★★★★★ 5/5

Trustpilot

Did the Solicitors work for them!

4 months to move into an empty, chain-free property seems pretty fascicle but it wouldve been a hell of a lot longer had it not been for Curtis and his colleagues at Fox and Sons, Hastings. I had 6 months to port my mortgage or it wouldve doubled and my property wouldve been unaffordable. It was two certificates holding back the sell. My solicitors were hopeless, the sellers solicitors were just as bad but thankfully Curtis said if this isnt sorted within 24 hours Max is pulling out. 12 minutes later the certificates would be there in the morning and 12 hours later we were good to go. I get they want their cut, but I hear so many stories about estate agents taking their eye off the ball, and the buyer left chasing, thankfully that wasnt the case with Fox and Sons. I had to pay my solicitors £2,500, shouldve given it to these guys! HIGHLY RECOMMEND!

Max · 28 April 2023

★★★★★ 5/5

Trustpilot

5* Fox and Sons Eastbourne

Fox and Sons eastbourne have been fantastic with helping me find my first home, I told them roughly what i was looking for and within 2 days they had contacted me with my perfect home! The whole process was great and they really supported a nervous 1st time buyer. I will definitely be reccomending them to everyone! Thanks so much to Steve and his team! :)

Hannah · 1 October 2020

★★★★★ 1/5

Trustpilot

Tried to underhandedly go behind my…

Tried to underhandedly go behind my agents back to the client telling them we are bad buyers and he should sell through them even though our offer had been accepted and put a for sale board up over our sold sign .. really really bad business practice

Paul · 19 May 2026

★★★★★ 5/5

Trustpilot

Rented from fox and sons (Eastbourne) review

I rented from fox and son for 5 years and Senior letting branch manager was quick to responses and supporting when needed. Even after tendency ended there was good communication throughout. Senior Letting branch manager would explain and go into detail if needed more understanding. Team was always polite and welcoming when contacted. Never had any issues (Eastbourne fox and sons)

Jodie · 26 January 2026

★★★★★ 1/5

Trustpilot

Not received my deposit back

Little to no communication, gave more than 3 months notice to be told they would be in touch and heard nothing more. My son vacated the property and a month later has not received my deposit or heard anything.

Wendy · 13 July 2026

★★★★★ 5/5

Google

i cant speak highly enough of Bethany Bond from fox and sons! i have been looking for a rental property for quite some time and having a nightmare dealing with so many estate agents and landlords and having no success. but once i found fox and sons it couldn't've have been easier. the helpful and friendly team have supported me and kept me well up to date thought the whole process and i am now very happy in my new house ! great team and great service.

Jordan · 14 April 2024

★★★★★ 5/5

Trustpilot

A great company

I would have no problem recommending this company. They are very efficient and friendly. Nothing is a problem to them. I was looked after by David Johnston and he was very knowledgeable courteous and friendly no question was too much for him he is a credit to your company. Thank you David x

Mrs · 19 October 2024

★★★★★ 5/5

Trustpilot

We asked Ellie from Poole Fox and Sons…

We asked Ellie from Poole Fox and Sons for help remortgaging and she guided us through the whole thing. If we had any questions she would reply very quickly with a simpler version of what we were asking. Can't fault her or the company. Thankyou . And I do still think about the magic paper :D

Gary · 16 February 2026