Fox and Sons Dorset reviews

★★★★★ 1/5

Trustpilot

Fox and sons are shocking

Fox and sons are shocking. You do get bamboozled into a long contract, and i agree they are very rude and the pictures are rubbish. I took my house of the market with them while still in contract. It was sour grapes beacause we had s viewing and once i removed our house got rudely told there is no way the lady would have brought ur house. Crewkerne branch very rude. Was even told would i pay 45,000 pounds more for a 3 bed semi than ours which is a 4 bed detached with a garage. Absolutly shocking wouldnt recommend them at all. They just want u to keep lowering the price.

Sharon · 18 February 2026

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 5/5

Google

Fox & Sons Weymouth. Highly Recommended Very professional and very friendly service. They have provided excellent management of my rental property in Weymouth. Beth, Scarlett and formerly Molly have …

Sean · 16 April 2025

★★★★★ 5/5

Google

Me & mum had a viewing at 17 ilchester road yesterday with fox & sons with antoinette wells she was superb and very helpful she was more helpful then our own auction & estate agent in somerset very helpful so glad we have had help from antoinette wells she has perfect character & perfect customer service skills happy to go above and beyond for customers five star plus rating but can only give 5 stars many thanks antoinette wells we are both happy with the tour yesterday n helping us many thanks midge wright & mr m wright

Mark · 19 March 2025

★★★★★ 2/5

Trustpilot

Never got back to me in 2 weeks

Never got back to me in 2 weeks. Called their office 3 times a day for a week, called their poole branch and was told I’d be called back. I also emailed, never got back to me suddenly seen the property I liked gone off market. 0 communication

Dylan · 27 September 2026

★★★★★ 5/5

Google

All the staff are really friendly and helpful. Ola was especially great when showing us around a property- very knowledgable and friendly too

Rae · 29 June 2025

★★★★★ 5/5

Google

It is a pleasure to leave a review for Chantelle. She is an excellent agent, polite, helpful and efficient. During my property search I was signed on with a number of local agents and Chantelle was the only one to call regularly and take a sincere interest in my search. A first rate 5 star service.

Keith · 14 February 2024

★★★★★ 5/5

Google

Thank you Beth and Ellie. Your knowledge and expertise has helped my son and I very much. Great team work.

Diana · 29 July 2025

★★★★★ 1/5

Trustpilot

Disappointed

I have put one star as there’s no option for no stars.. appalling service, put two properties on the market with them, Goring office and Worthing, both offices are incompetent, no one ever calls back, wish I hadn’t put my property on the market with them, if we had no interest for a week or so, they would say drop the price, after they’d valued the property at that price. Management are useless, told lies to get themselves out of the s**t, would NOT recommend whatsoever. Stay clear of there shoddy workmanship!

Customer · 30 January 2026

★★★★★ 5/5

Google

It has been nice working with this company. Bethany was really helpful during our home search and we found a befitting apartment. She has also been ever since.

Jude · 16 April 2025

★★★★★ 1/5

Trustpilot

Dealings with his company didn’t even…

Dealings with his company didn’t even get past first contact. I saw a house I very much wanted to view and made several phone calls to their Yeovil branch over a 2 day period to arrange it. Not once was the phone answered in person and despite leaving VM messages, I was never called back. I was even considering knocking on the door of the property and asking the owners to contact Fox & Sons themselves to arrange a viewing! However, I have since found a property so no need, but if and when I ever come to sell it, it certainly won’t be through Fox & Sons. They don’t appear to work for either sellers OR buyers.

Caro · 23 January 2026

★★★★★ 5/5

Google

Ola showed us around a property today; it was a great place and every question was answered immediately. Ola's research in advance of our visit really showed and helped us make the decision to make the offer. Thank you, that's how it should be done. Stewart & Kate

Stewart · 18 January 2026

★★★★★ 1/5

Trustpilot

Not received my deposit back

Little to no communication, gave more than 3 months notice to be told they would be in touch and heard nothing more. My son vacated the property and a month later has not received my deposit or heard anything. They are not answering the phones or responding to emails. Awful customer service. Find a different estate agents

Wendy · 13 July 2026

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024

★★★★★ 1/5

Trustpilot

Extremely poor contact

Impossible to get a hold of them by phone or email. Couldn't get them to contact the potential landlord to sign the tenancy agreement until 7 days after the agreed move in date at which point tried to increase the rent from £1000pcm to £1300pcm. I didn't accept it and tried contacting them for over 2 months to return my deposit and they only started replying to my emails after I threatened legal action if they didn't return my deposit. Still waited until the day before I said I would take action before returning my money. I wouldn't ever look at a house managed by this company ever again and I should have called everything off once I saw how difficult it was to get replies even before signing anything

Benjamin · 8 January 2026

★★★★★ 5/5

Trustpilot

Leah from the Waterlooville branch has…

Leah from the Waterlooville branch has been absolutely excellent so far in my journey of moving she has explained everything in so much detail and has so much knowledge in what she does. She is calm polite and very friendly I would highly recommend her services to anyone

Craig · 4 September 2026

★★★★★ 1/5

Trustpilot

Fox and Sons Peacehaven

Slammed the phone down on my father when he was enquiring about a Peacehaven bungalow and was asked if his property was on the market. When he said "Not yet" the agent simply hung up. Serious buyer turned away by this agency. Would reconsider if you are thinking of listing your property with them.

Darren · 24 July 2026

★★★★★ 5/5

Google

I would just like to thank Scarlet for her professionalism, knowledge and ongoing support that she has provided me with. Thank you. KA

Kenee · 16 April 2025

★★★★★ 5/5

Google

Beth is the perfect estate agent. She knows the local area well and is very patient. As well as being polite and friendly

John · 16 April 2025

★★★★★ 5/5

Google

Dan, Libby and the team at Fox and Sons Weymouth have been fantastic with the sale of our house.We bought our home from them initially and decided to sell it with them again. They’re all very friendly and professional - I would definitely recommend them and will be using them again in the future :)

Chloe · 17 October 2023

★★★★★ 4/5

Trustpilot

Selling my child hood home after parents had passed away

I had 3 other estate agents to look at my dads house after he passed the other agents weren't friendly where as Sam from the Lewes branch was really nice friendly and honest so i went to him although he didn't always get back to me when he said he would he still got back and kept me up-to-date all the other staff from the Lewes branch were lovely and very helpful im looking to buy my house and eventually move and without a doubt ill be going to Sam at the Lewes branch Thank you Sam for all ur help and support and advice

Jane · 19 March 2024

★★★★★ 5/5

Google

Ellie was very lovely and helpful showing us around the property and made us feel welcome !

Chloe · 16 June 2025

★★★★★ 5/5

Trustpilot

Fox & Sons - Waterlooville

At Waterlooville branch , I have to say the staff are excellent. I was a client buying from a different county, the help and support from this branch was amazing. James Barton-leigh showed us the property first, polite, professional, friendly and helpful, this young guy knows his business and is really great. The manager John Leach has helped me so much. He assisted me when I was panicking about a survey, kept in touch and helped to make my move smooth. Both these gentlemen were brilliant, very helpful, went above and beyond to really help. I cannot express enough how this branch and their staff have assisted me in what was a tricky purchase due to external reasons. Want to buy, go to fox and sons Waterlooville, outstanding service from this amazing staff. Thank you all, best staff ever.

Heather · 28 November 2025

★★★★★ 1/5

Google

Booked a desktop valuation, didn’t get a call at my appointment time, emailed and have been ignored, I am a lifetime member for mortgages but going to pass as they don’t seem to answer anything

Joanne · 19 March 2026