Trusted Agent profile · Dorset
★★★★★
152 reviews across 2 platforms
3 High West Street, Dorchester, Dorset, DT1 1UH
Connells's office in Dorset, at 3 High West Street, is rated 4.7 out of 5 across 152 reviews on two platforms, including 148 Google reviews rated 4.7.
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
5/5
GoogleConnells were great from the outset, keeping us fully informed along the way as we looked to sell our property. The portal we used was easy to navigate and it explained everything step by step, helping to eliminate any stress or confusion. Overall a very big thumbs up.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIn the selling of are property connells where very helpful and professional, updating us through the sale and informing us of any issues or paper work that required attention. Would highly recommend them to others and would be more than happy to use them again
Hi Robert! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleNick at the Dorchester branch stepped in at short notice to handle a letting for us which belonged to a different office. He was brilliant guiding us through the process and answering any questions we had quickly. The while process was clear and easy to use and Nick was great, very professional.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWanted to view a property and got put through to Gina. She couldn't have been more helpful if she tried. She gave me all the information that I needed, booked me a viewing and was extremely professional and polite when I met her. Thank you Gina!
5/5
GoogleFirst class service from start to finish. Thank you so much.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleLooked around a few properties in my area and a great property came up, after speaking with Robbie he was very quick to get a viewing booked in, I am now looking forward to picking up the keys! Couldn’t have asked for more from Robbie, kept me updated every week and always there to take my calls. Made the process stress free and quick! Such a friendly and welcome face too. Look forward to dealing with Robbie and the Connells team again in the future.
5/5
GoogleWould like to thank Andy from the lettings department. Always quick to reply to emails and happy to help, been looking for properties for almost a month and his quick viewing and paperwork sorting managed to get me into my new property in short notice Definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleNick has been nothing bu great throughout the whole process of our move into our new flat. Not only a great letting agent , but a genuine guy. Feel safe , secure and confident knowing that Nick is just a phone call away for any issues I may have.
5/5
GoogleThe team in Dorchester were fantastic, helpful and professional. Andy was always available to answer any questions we had and he was always very quick to return messages. The rest of the staff were also professional and very polite and I would recommend using them to friends and family.
5/5
GoogleAbsolutely fantastic service from the highly professional team at Connells Dorchester led by The manager Lily, right from the get go they were truly professional and delivered everything they had promised from a fast efficient service right to the very end. One of the team would contact me every week with an update of either potential buyers or reports on people that had viewed my house giving excellent feedback. My house sold very quickly due to the professional canvassing of my property, I personally don’t think I would’ve got the service attention to detail from any other estate agent. I would like to take this opportunity to personally thank each and every member of staff. Thank you
5/5
GoogleAndy was very helpful in finding me a rental house with a wonderful landlord. He was very understanding of my situation and was extremely friendly while showing me around the house.
5/5
GoogleFantastic dedication and support by the Dorchester Connells team and in particular Robbie. His perseverance during the protracted sale kept everything going and kept us informed throughout. Thank you
5/5
GoogleSammy at Connells was very helpful throughout the process of selling our property. She kept us up to date at every stage and made the process stress free. Many thanks for all you help.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHarriet was really helpful and generous. She understood our needs and helped us in due time. I'm very grateful for all your effort. You have done a good customer service, keep it up!PositiveProfessionalism
5/5
GoogleWe recently purchased our dream home in Dorset. Gareth the branch manager was incredibly helpful with advice and helped us over every hurdle we encountered and as were relocating to the area Gareth’s knowledge and expertise were invaluable to us. The staff at this branch were very polite and helpful too. I would have no hesitation in recommending this branch of Connells
Hello, thank you so much for taking your time to provide our Dorchester team with a 5-star review. We are so happy to hear Gareth and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleNick was an amazing help to me and my fiance as first time renters he bent over backwards to help us . He was very professional. Very happy with the service we received . Thanks nickPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCan't thank Nick and Andy enough - one week from viewing to moving in and they communicated with me every step of the way. Really professional, friendly and efficient service - a real pleasure to do business with.PositiveResponsiveness, Professionalism
5/5
GoogleCannot fault the team at Connells Dorchester. Very professional throughout my sale. One thing I must point out, your branch manager Lily is a credit to Connells and her staff, nothing was ever too much trouble.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe sold our property with Connells Dorchester Branch, and were pleased. They put our property up on the market quickly, and got viewings within a week. Anthony was great, he quickly updated us with how viewings went. He was professional and polite.
5/5
GoogleExcellent customer service and communication with Dawn and Harriet so far, and we are very pleased with our new home. Big thank you to all that was involved. 😊 …
Thank you Daniel for your kind review! - Best wishes, Scott @ Customer Care
5/5
GoogleSpecial thanks for Dawn and Harriet for your valuable support for finding a rental property.
Thank you for taking the time to share your experience and for your wonderful 5* review Basil! Kind regards, Lucy, Customer Relations.
1/5
GoogleWe was given an exchange date that we should of never of recieved. We handed in our notice and ordered flooring bathroom for our new house
Please do contact us via complianceresidential@connells.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
5/5
GoogleDawn, Lily, Zoe and Robbie were all brilliant. Excellent job on a four house chain. Thank you!
5/5
GoogleNick was a great fit for us as first time renters and was always quick to respond and fix any worries we had. Excellent service and really made us feel confident about renting for the first time.PositiveResponsiveness
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