Trusted Agent profile · Dorset

Connells Dorset reviews

4.7

★★★★★ Excellent

152 reviews across 2 platforms

3 High West Street, Dorchester, Dorset, DT1 1UH

Connells's office in Dorset, at 3 High West Street, is rated 4.7 out of 5 across 152 reviews on two platforms, including 148 Google reviews rated 4.7.

Google logo

4.7 / 5

148

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

5/5

Google

Recently bought a property through their services, as a first time buyer, buying a home is very stressful, however Lily and the team here at the Dorchester branch of Connells really did everything they could to reduce my anxieties and stress and I learned a lot through them and this process. Will definitely recommend to my friends if they're thinking of moving into the area

Vocalistofthe4rum · 19 November 2023

Agent replied · 16 June 2024

Thanks for the excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Harriet & Dawn went out of their way to ensure we managed to get a dog free rental. We are grateful and settled in well. Another extra special touch was a lovely moving in gift, these wonderful team are fabulous.!

Charlotte · 26 July 2024

Agent replied · 25 August 2024

Thank you for your 5* review Charlotte. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We had a Great experience with Connells. Fast processing helped us a lot to find out a right house for my family also the staffs are very friendly. Especially Harriet and Dawn Tipton. They are ready to answer our doubts at any time, no words to explain their dedication.

Sajila · 20 October 2023

Agent replied · 16 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

10/10, Dawn and Harriet have been absolutely brilliant in assisting with myself and my partners move, had an issue with the property once we were moved in and Dawn went the extra mile to ensure it was all sorted for us. Highly recommended, thank you again!

Tom · 19 November 2023

Agent replied · 16 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From start to finish, Lily who we dealt with, was an absolute star on our recent purchase with Connells, kept us updated with progress, would definitely recommend.

Sharon · 2 April 2026

Agent replied · 16 April 2026

"Thank you for choosing Connells and taking the time to share your experience. We are thrilled to hear that Lily provided such excellent service throughout your recent purchase. It was a pleasure working with you and we appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Mostly dealt with Sammie but everyone we talked to was very professional and very helpful. Sammie was excellent and would call us with any updates no matter how small.

Chris · 25 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Chris! Kind regards, Lucy, Customer Relations.

5/5

Google

We had a brilliant experience with Connells when trying to find rented accomodation in Weymouth. We dealt with Dawn and Harriet who were both so lovely and attentive with great communication. They made us feel valued as tenants and not just another number on the tick sheet.

Nichola · 20 September 2023

Agent replied · 16 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Connells, particularly Robbie, have been fantastic. We went in the market initially with another well known agent in Dorchester. After very few viewings we parted company and we went on with Connells, Robbie got us more viewings in a week than the other agent did in a month! We have just exchanged after only 6 weeks since accepting an offer. We’ve been updated regularly, the team is always available and they have worked tirelessly on our behalf to get everything done. Nothing Robbie is helpful, utterly professional and reliable. He’s made the selling of our house and purchase of another very easy. I would have no hesitation in recommending Connells and Robbie!

Christian · 17 June 2023

5/5

Google

I cant give them any thing less than 5 stars. My encounters with Harriet and Dawn have been nothing but reassuring. The stress of trying to find an apartment for a new job was made easier by this team. Very efficient processes, …

Stephanie · 16 August 2025

Agent replied · 27 December 2025

We're thrilled to hear about your positive experience with our team, especially Harriet and Dawn! It's our goal to make the apartment hunting process stress-free and we're grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Anthony was brilliant taking charge to get my sale through and he wasn't even my agent, his client was buying my house, when my agent just kept coming up with more excuses for delays, Anthony got to the bottom of it and got an exchange through within hours, would totally recommend Anthony and Connells Dorchester for a smooth fast sale of your home.

Naomi · 17 June 2020

Agent replied · 16 June 2024

Hello, thank you so much for taking the time to review our Connells Dorchester office, the 5-stars are very much appreciated for Anthony and the team.

5/5

Google

Reuben was incredibly helpful and provided a very professional service, would definitely come to him again.

Eric · 25 September 2024

Agent replied · 25 October 2024

Thank you for the fantastic 5* review Eric and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

What a team! Our legal support was sadly lacking but the team at Connells fought our cause every step of the way, in particular Robbie Wills, new in the role, but a terrier on our behalf. We eventually completed on the purchase today, only because the team at Connells understood how frustrating it was to buy our forever home and the challenges attached to dealing with a housing agency! We got there - but only because Connells stood fast to support us, very refreshing in this current climate! Cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Angie · 17 June 2022

5/5

Google

Connells have provided an outstanding service in helping me in the purchase of a property. I particularly want to thank both Lily and Reuben of the Dorchester branch for the exceptional lengths they have gone to and for going the extra mile.I would also like to thank Rachel for all of her help in setting up the mortgage. I couldn’t have done it without their help. Thank you so much for your time and effort. I would certainly recommend Connells to anyone thinking of selling or purchasing a property as they truly are outstanding.PositiveResponsiveness, Quality, Professionalism

Karen · 17 June 2022

5/5

Google

Extremely helpful, kept me up to date throughout the sale of my property….Thank you.

Linda · 16 March 2026

Agent replied · 16 April 2026

We are thrilled to have provided you with top-notch service throughout your property sale. We pride ourselves on keeping our clients informed every step of the way. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Connells Dorchester provided a very good service in helping us buy our new home, a special thank you to Sammy and Lily for all their hard work.

Grant · 8 June 2025

5/5

Google

Dawn and Harriet are a delight to work with. Organised, professional and smiling through thick and thin. I always recommend them when asked for an agent.

Stuart · 27 November 2025

Agent replied · 27 December 2025

"Thank you for your kind words! We are thrilled to hear that Dawn and Harriet were able to provide exceptional service for you. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

All went very smoothly and hassle free kept informed all through the process

SUSAN · 25 September 2024

Agent replied · 25 October 2024

Thank you for the fantastic 5* review Susan and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We’ve just completed a sale with Connels - Dorchester. Our main source of contact was Samantha and we could not of asked for better! Very responsive, kept us up to date regularly along side being professional and approachable. Thank you so much to you and the team for the sale and buy of our house and new home! Emily Hancock

Emily · 27 September 2024

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Emily! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently Sold a property through Connells Estate Agents in Dorchester. From the very beginning of the process right through to completion of the sale the communication, guidance, information and support has been first class. Reuben, Sammie and Lily have all played an important role in the process. I would certainly recommend Connells to any prospective clients. You will not be disappointed. Thank you

Val · 11 June 2024

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation Val. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a fantastic experience with Connells! Natalie Foster was incredibly helpful, guiding me through the mortgage process with ease. I’m so grateful for her support!

Jackson · 5 May 2025

5/5

Google

As a couple, that have always been disappointed with the service provided through our own negative experiences with the service received from estate agents, on the numerous occasions that we have moved home. I can confidently express that you will not be disappointed with the Service from Lily and her team at Connells in Dorchester. The tireless effort, from Lily in particular, chasing solicitors, on both sides, as we sold privately and had no estate agent to act on our behalf. Lily has in the words of our solicitor 'been truly amazing' . Her efficiency is to be commended. No matter what we asked, she not only dealt with it as quick as possible but also made us feel that we were the only customers that she had! How she has managed to maintain that kind of customer service in these most challenging times, baffles us! I would highly recommend putting your trust in Lily and her team - you will not be disappointed. Please keep up your amazing commitment to making what can be a most stressful time as easy as possible. Thank you, to all at Connells Dorchester for making our buying experience so much easier. Mr and Mrs Poet (Milborne St Andrew)PositiveResponsiveness, Quality, Professionalism

Susan · 26 August 2021

5/5

Google

Samantha Bright (Sammie) at Connells in Dorchester, has been fantastic from start to finish when dealing with the purchase of my new house. I’ve have been kept up to date on matters in a very timely matter, and she has gone above and beyond to help out with making sure the experience of purchasing has not been stressful, but smooth running and enjoyable. I wouldn’t hesitate to use Sammie again in the future.

Amy · 19 November 2023

Agent replied · 16 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

This is my 3rd time using Connells, Dorchester as a landlord. The process of selecting prospective tenants and the following administrative process is very straightforward. should I have and questions or concerns both Dawn and Harriet (Lettings managers) are just a phone call and email away and respond very quickly in a professional manner. Other departments such as the check-out/accounts department are also very helpful if any queries arise. Highly recommend!

Jacob · 19 November 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Connells of Dorchester dealt with the sale of my property, they were professional at all times and courteous. Their communication was excellent. I would recommend them and would use them again.

Andrew · 30 July 2025

Agent replied · 27 December 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Dorset

How many reviews does Connells Dorset have?

Connells's Dorset office has 152 reviews across two platforms: 148 on Google, 4 on Facebook.

What is Connells Dorset's rating?

Connells Dorset is rated 4.7 out of 5 across all 152 reviews, and 4.7 out of 5 on Google from 148 reviews.

Where is Connells's Dorset office?

Connells Dorset, 3 High West Street, Dorchester, Dorset, DT1 1UH.

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