Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookA massive thank you to James and the team for their exemplary professionalism and dedication to making our house move so simple and stress free. This is the third house move we have done in the local area and, having now used White and Sons for the first time, we cannot recommend them highly enough.
James · 26 February 2022
Agent replied · 20 March 2026
So pleased we made your house move so simple and stress free. Thank you very much for taking the time to leave such a wonderful review. Your recommendation is the highest accolade we ask for - thank you.
★★★★★ 5/5
TrustpilotMy washing machine packed up this…
My washing machine packed up this morning. I called White & Sons, Dorking at 10.00. Louise took my call and liaised between the landlord and an engineer. It was agreed a new machine would be ordered. I have it being delivered tomorrow. The most efficient, helpful and professional service. I’m so impressed. Thank you Louise for a five star service
Vivienne · 30 March 2021
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to sort the issue so quickly and efficiently.
★★★★★ 4/5
Trustpilot2 Properties Viewed
Rebecca showed us around 2 properties and was open and honest about them and our questions - which made the viewing experience a pleasant one.
Jonny · 22 September 2026
★★★★★ 5/5
TrustpilotJames
James, Stephanie and the team made the whole house buying process really simple. They kept me informed along the way and were quick to action any issues that arose. I would definitely recommend them.
Sarah · 20 December 2023
Agent replied · 23 October 2024
Thank you for leaving a review, we really appreciate you taking the time to do this. So pleased we were able to make this a simple process - we really believe that moving home shouldn't be stressful. Thank you for the recommendation too.
★★★★★ 5/5
TrustpilotExtremely professional Estate Agent
Extremely professional Estate Agent. They took fantastic photos of our house and the team, especially James Richards worked tirelessly to achieve a successful outcome for us. Couldn't have been better!
Rob · 9 March 2024
Agent replied · 23 October 2024
What a review! To hear there wasn't anything we could do better fills us with immense pride. Thank you for choosing us and for sharing your experiences. So pleased we were able to achieve a successful outcome for you.
★★★★★ 5/5
TrustpilotI honestly couldn’t have asked for a…
I honestly couldn’t have asked for a better experience with White and Sons. From start to finish, their service has been absolutely exceptional. Jack and Jago have been outstanding, consistently professional, responsive, and genuinely supportive throughout the entire sale process.
Gus · 18 July 2025
Agent replied · 26 July 2025
We honestly couldn't have asked for better feedback! Thank you for taking the time to share your experience, this is very much appreciated. Reading your glowing review has really made Jack & Jago's day. Thank you for entrusting the Leatherhead team to sell your home and for your recommendation.
★★★★★ 5/5
TrustpilotThe team were fantastic
The team were fantastic. So helpful in every way. Went above and beyond to keep the sale of my house moving forward, liaising with all parties and keeping me informed at all times. Highly recommend.
M · 19 September 2025
Agent replied · 17 October 2025
Thank you for placing your trust in us to sell your home. We are delighted to hear that you were so happy with the service. Thank you for sharing your experience and leaving a review, this is very much appreciated.
★★★★★ 5/5
TrustpilotVery helpful
I made a somewhat nonstandard enquiry and called the Dorking branch for a piece of information. They were extremely helpful and pleasant on the phone. Thank you.
PP · 4 December 2025
Agent replied · 22 December 2025
Thank you for taking the time to leave a review. We've been in Dorking since 1817, we pride ourselves on answering "non-standard" questions. Pleased we could help.
★★★★★ 5/5
TrustpilotViewing with Charles Lockhart
We had a lovely viewing, and chat with Charles. He was very knowledgeable, not just about the house we were looking at, but the market in general. We were really grateful for his time. Many thanks.
James · 2 September 2025
Agent replied · 23 September 2025
We are delighted to hear that your found Charles to be very knowledgeable. We are very grateful for taking the time to leave a review. We wish you all the very best with your property search.
★★★★★ 5/5
TrustpilotExcellent viewing
I arranged to view a property with White and sons Horley having registered Becky from the company showed us around the property, followed covid guidelines She was very informative about the property and to be honest the best viewing re information I have experienced. Becky was friendly well informed and efficient
ELLEN · 1 May 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased you found Becky to be informative, friendly, well informed and efficient.
★★★★★ 5/5
TrustpilotWhite & Sons: An excellent experience!
We have experienced the most excellent support, care and expertise from the whole team at Horley White & Sons. From the very first walk in experience to discuss our property sale, they have all provided excellent knowledge and support throughout what can be a tricky process. We felt the whole experience was personalised to our family and at no stage were we let down. The communication from the team is exceptional and they really do care. Our property was marketed well and viewings were organised promptly. Once sold, we were fortunate to fall in love with our next home which happened to be another White & Sons property, and again we cannot fault the team from a buyer's perspective as well as a seller. We really cannot recommend the White & Sons Horley team enough!
Samantha · 29 July 2023
Agent replied · 23 October 2024
Thank you for taking the time to write such a delightful review. Really pleased our communication, care and expertise was such a support to you throughout this process. Thank you for choosing White & Sons to help sell and buy.
★★★★★ 5/5
TrustpilotGreat Experience
The team at White & Sons are excellent. They knew the property well, were responsive, helpful and not pushy. Lovely team to deal with.
Petina · 19 November 2025
Agent replied · 22 December 2025
We are so pleased you found team White & Sons to be excellent. Thank you for taking the time to review your experience, much appreciated.
★★★★★ 5/5
TrustpilotProfessional local Company that cares
I found White & Sons extremely helpful from start to finish in this process. They are both professional and very understanding, and go that extra mile to accommodate your needs.
Christine · 3 September 2025
Agent replied · 23 September 2025
Thank you for your wonderful review. We are so pleased that you found our Horley team to be both professional and understanding. Thank you once again for taking the time to share your experience.
★★★★★ 5/5
TrustpilotGreat team in Reigate office very…
Great team in Reigate office very professional and helpful
Joanne · 10 March 2026
Agent replied · 19 March 2026
Delighted to hear that - thank you. We really appreciate you taking the time to leave a review.
★★★★★ 5/5
TrustpilotThank you!
Full marks to the W&S staff for their energy, professionalism, and dedication to delivering a first-class service. They were honest in their assessments and kept me always informed during the process, which was greatly appreciated. Thank you to Martin and his team!
Mike · 14 March 2022
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to help you - thank you for choosing White & Sons.
★★★★★ 5/5
Trustpilotselling with white and sons.
I recently sold my flat with White and Sons.
Elliot · 2 March 2026
Agent replied · 19 March 2026
What a wonderful review - thank you so much! We are delighted to hear how happy you were with the service and over the moon that you would recommend us. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 4/5
TrustpilotPurchase went smoothly
Purchase went smoothly. White & Sons nice to work with.
Sam · 9 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased your purchase went smoothly.
★★★★★ 5/5
TrustpilotRachael was a very friendly fantastic…
Rachael was a very friendly, fantastic agent; able to answer every question I had and more! She was very respectful of the property too. I highly recommend her! :)
Hels · 19 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a view. So pleased you found Rachael so friendly and respectful.
★★★★★ 5/5
TrustpilotIncredibly professional …
The team at the HORLEY office are incredibly professional and helpful with our purchase. My sale with my local estate agents has been anything but straightforward and if I had my time again I would 100% be using White & Sons. Can’t fault them at all. Not doing this as a regular thing I assumed all estate agents are the same, I cannot stress the fact more that they are not. So when selecting one to deal with make sure you pick people that will actually do their jobs (Matt and James especially brilliant) and keep you informed and have even gone above their own responsibilities to get the sale/selling done. Eternally grateful.
Rickey · 2 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave such a detailed review. We really appreciate your candor when comparing us to other agents in the area. We strive to ensure that our clients have a positive property experience with us, so to read your comments really does fill us with pride. Once again, thank you very much!
★★★★★ 5/5
TrustpilotWonderful service and customer care
Wonderful service and customer care. Thank you.
Lockwood · 8 March 2026
Agent replied · 19 March 2026
Thank you for taking the time to leave a review, this is very much apprecaited.
★★★★★ 5/5
TrustpilotTwo successful applications.
We have used White & Sons on two occasions for quite difficult and complex applications and both have been successful. Julian Sharpe was very thorough, talked us through every option and submitted a very professional and effective application. A pleasure to work with, would highly recommend.
Helen · 16 December 2020
Agent replied · 23 October 2024
We are so pleased that we were able to help you on a number of occasions. Thank you very much for taking the time to leave a review and for your vote of confidence.
★★★★★ 5/5
TrustpilotProperty Management
Property Management. Thanks to Jamie Gray at White and Sons for organising door closures to make it so much easier for us to get in and out of the building. Work was done efficiently, effectively and politely and has made such a difference.
Susan · 16 June 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review for our Block Management team, this is much appreciated. Really pleased our help has made such a difference.
★★★★★ 1/5
TrustpilotRented through this estate agents and…
Rented through this estate agents and ended up being a awful experience. We kept the house so nice but when we left they accused us of stealing stuff,lying on checkout constant emails it’s been awful. I was in hospital at the time of moving and it’s been a horrible experience I’m so glad I’m out of the rental sector as the way they treat tenants is awful. It doesn’t matter how well you look after the property they will try to take every last penny they can! We went round to ask if we had any post and got accused of harassing the new tenants I have never heard anything like it! Don’t don’t don’t rent through this estate agents unless you like being fleeced at every last corner!
Lauren · 18 October 2022
Agent replied · 23 October 2024
We are of course disappointed to read your review. We pride ourselves on delivering exemplary service to our tenants and landlords and have constant feedback to support this. Having looked in to your situation further we understand you have dealt directly with both your landlord and with the inventory company, so we therefore unable to give comment. We would absolutely welcome the opportunity to help you further in this matter and, if helpful, speak to your landlord or the inventory company on your behalf. To obtain a better understanding of the issues, could we ask you to contact Deborah Bird, Lettings Branch Manager, on 01306 876902 at your earliest convenience.
★★★★★ 5/5
TrustpilotI wouldn’t hesitate to recommend Cédric…
I wouldn’t hesitate to recommend Cédric and Rebecca at White & Sons Cédric provided a detailed analysis of market trends and values before listing the flat and throughout my flat selling process Cédric was incredibly communicative. he promptly answered calls and emails, keeping me informed about every development. 5 🌟 all the way
Mr · 16 August 2024
Agent replied · 23 October 2024
Really pleased to read your incredibly complementary review, thank you for taking the time to do this. We pride ourselves on our honest market valuations, proactive communication and pragmatic advice - so to read your review is music to our ears. Thank you once again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
