Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRecently rented a property with places…
Recently rented a property with places for people and once I'd signed the tenancy and played 2 WEEKS rent I found alot of problems all over the house so I cant even move into the property until there sorted!
Miss · 25 October 2019
Agent replied · 11 June 2024
Hi Miss Gregory, thank you for taking the time to give your feedback. We are sorry to hear about your experience. I will pass on your comments to the team. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this. Warm regards, Emma
★★★★★ 1/5
TrustpilotThe most rubbish Housing Association…
The most rubbish Housing Association ever. The only thing they know is taking money.they change the key before the notice finished and I left my posts there which I couldnot collect them and then I called them for my posts they say will send to your new addrees and its over 2mounth I am waiting for them.If it was possible to give them zero star I would do it for this liars.
Ebrahim · 16 April 2019
★★★★★ 5/5
TrustpilotAlways found the people to be very…
Always found the people to be very helpful and each time they have needed to check something they are always polite and professional…no one particular date
Jean · 3 October 2024
★★★★★ 5/5
TrustpilotMy boiler stopped working
My boiler stopped working. And within a day it was fixed by a nice young man. Very good service thank you
Margaret · 17 December 2024
★★★★★ 5/5
TrustpilotOverall good
I am quite shocked to read these reviews, i have always had first class service from the Maintenance side, no problems whatsoever. The only gripe i do have is, i have waited and still waiting for my fence repair,which i reported about 18 months ago, in that time we have replaced 2 others ourselves. As we do have a dog, and grandchildren visit, we do not need escapies.
Mrs · 4 September 2020
★★★★★ 3/5
TrustpilotI feel we need a local…
I feel we need a local office/representative who knows our area ,although staff at Preston are helpful they are not familiar with every estate.
David · 29 October 2024
★★★★★ 3/5
TrustpilotCould Do Better!More telephone contact numbers to…
More telephone contact numbers to report repairs. Prompter service carrying out repairs. Better maintenance of estate. Better awareness of tenants everyday problems. In all, better management!
IRIS · 26 September 2024
★★★★★ 5/5
TrustpilotEveryone I spoke to have been so…
Everyone I spoke to have been so understanding and helpful, they’ve made things easy and run smooth I couldn’t thank everyone enough amazing company
Paul · 24 October 2024
★★★★★ 5/5
TrustpilotEveryone at places for people have been…
Everyone at places for people have been extremely friendly and helpful. Thankyou all for your support. I love my bungalow and hope to enjoy many years here in the countryside. Best wishes to you all. Marie Davison
Ms · 23 February 2020
Agent replied · 11 June 2024
This is great to hear, Marie. We hope you are very happy in your new home. Remember to register online to be able to easily view your rent account, book repairs and contact us:https://my.placesforpeople.co.uk/signup.aspxThanks KL, Customer Focus Team
★★★★★ 1/5
Trustpilotamateurs
Never seen maintenance guys be so dumb. Absolute amateurs
Michal · 1 December 2023
Agent replied · 11 June 2024
Good morning, thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerfocusteam@placesforpeople.co.uk, Thanks, MG
★★★★★ 3/5
TrustpilotThe only reason I gave 3 stars is due…
The only reason I gave 3 stars is due to how long it takes to get anything done after reporting a problem or a repair
Rosie · 1 October 2024
★★★★★ 5/5
TrustpilotMy experience with emma Bennett the…
My experience with emma Bennett the letting agent was first class she was efficient on time friendly and so very helpful people with places if all your staff are the same your a winner regards glynis shackleton
Mrs · 18 December 2019
Agent replied · 11 June 2024
Hi, Many thanks for your positive review Mrs Shackleton. Best wishes, Francesca from Customer Involvement
★★★★★ 1/5
Trustpilotbullies
"thanks for some help" not. the workers are so snotty they speak to you like you are a child. do your job better and properly
Courtne · 16 June 2022
Agent replied · 11 June 2024
Hello,We are very sorry to hear of this complaint. Please email us if you would like to take this further, to customerfocusteam@placesforpeople.co.uk with the details of your complaint and the team can look into this for you.Many thanks - JW
★★★★★ 4/5
TrustpilotThe whole process was stressfree
The process of applying, being offered a property and viewing were really straight forward and simple. I was kept informed at all times and dealt with professionally. Staff I spoke to were polite, knowledgeable and friendly.
Karen · 11 March 2020
Agent replied · 11 June 2024
Glad to hear this, Karen. Thanks for the feedback. KL, Customer FocusPlaces for People
★★★★★ 5/5
TrustpilotI had a radiator rehung…
I had a radiator rehung after it had come away from the wall. Guy that came was polite and tided afterwards
Julie · 22 November 2024
★★★★★ 1/5
TrustpilotBullying tactics left me without heat, hot water, and cooking facilities
Left me without heat, hot water or cooking facilities because I couldn't agree to their appointment time. The service isn't even due for two months.
Exempt · 31 May 2022
Agent replied · 11 June 2024
Hello,We are so sorry to hear the issue's you have experienced. Please email us at customerfocusteam@placesforpeople.co.uk with the details of your complaint and the team will be happy to look into this for you. Many thanks - JW
★★★★★ 5/5
TrustpilotLorraine at places for people was fab
Lorraine at places for people was fab, kept me updated and was lovely though out the process, thank you! X
Katie · 14 December 2022
Agent replied · 11 June 2024
Good morning, Thank you for taking the time to leave us such a lovely review. Its always great to hear positive feedback about our staff, I will ensure this is passed onto Lorraine. - Kind Regards HC
★★★★★ 5/5
TrustpilotNeeded helping with applying for a…
Needed helping with applying for a house, staff was fast and efficient and helped with any enquiries we’ve had have been answered clearly. Brilliant customer service
Kyra · 1 April 2022
Agent replied · 11 June 2024
Good Afternoon, We are so happy to hear this and thank you for taking the time to write this review.Many thanks - JW
★★★★★ 5/5
TrustpilotExcellent service and housing provider.
Over all the years I have been with places for people they have always been excellent and try their best to help. Maintenance team do a cesxkong job too.
Jo · 15 October 2021
Agent replied · 11 June 2024
Hello JoThank you for taking the time to leave your review, we are pleased to hear that you are happy with our service.Kind regardsMS
★★★★★ 5/5
TrustpilotExcellent
Excellent team! Very organised, quick and lovely people all round. Couldn’t be more happier with my new property fantastic work from everyone involved! Thankyou very much places for people, can’t take the smile off my face
Rebekah · 6 December 2019
Agent replied · 11 June 2024
Many thanks for your review Rebekah - much appreciated. Best wishes, Francesca from Customer Involvement
★★★★★ 5/5
TrustpilotEvery one I have had contact with have…
Every one I have had contact with have been so nice , professional and made me feel relaxed . I am happy to becoming one of your tenantsDenise
Customer · 24 November 2021
Agent replied · 11 June 2024
Hello,We are pleased to hear this positive feedback and will be sure to pass this on. All the best in your new home. Many thanks JW
★★★★★ 1/5
TrustpilotNo gate/fence
Still waiting for our gate/fence to be fixed had email to say it had been passed to in house but no definite answer.
Maureen · 3 August 2022
Agent replied · 11 June 2024
Hello,Please email us with the details to customerfocusteam@placesforpeople.co.uk so the team can look into this for you. Many thanks - JW
★★★★★ 3/5
TrustpilotI'm extremely pleased with the support…
I'm extremely pleased with the support from the onsite warden Sue when I have had any queries. I feel I have given a lower score than I would due to the amount of maintenance issues that I have had to report since moving in. I feel the maintenance issues should have been resolved prior to my moving in date.The communal gardens are very well maintained.
Ms · 9 November 2020
★★★★★ 5/5
TrustpilotEasy fast sign up process thank you…
Easy fast sign up process thank you Lauren Robinson for the help, very informative
Christina · 7 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
