Trusted Agent profile · Dorchester
★★★★★
1,736 reviews across 3 platforms
Halstock Street, Poundbury, Dorchester, DT1 3FW
ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4. See how it compares with other estate agents in Dorchester.
19
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,715
Reviews on Trustpilot
Business-wide
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
5/5
TrustpilotMet with Lauren Robinson today to look…
Met with Lauren Robinson today to look and sign for one of there properties and she was lovely very friendly and welcoming she had all the answers to anything I needed to know
Hello,Thank you so much for leaving this positive review. We will make sure this is passed onto Lauren. Thanks again - JW
5/5
TrustpilotI didn't have a clue what to do and was…
I didn't have a clue what to do and was reassured everything was going to be OK and the amount off help absolutely appreciated everything I'm grateful thank you all
1/5
TrustpilotThe website is a mess unable to…
The website is a mess unable to navigate, don't recognise phone numbers. Terrible
Hi Christine, We’re sorry you feel this way, if there’s anything we can do to resolve this or be of any assistance to you please email us at customerfocusteam@placesforpeople.co.uk with details of the problem, your full name and postal address and we’d be happy to investigate it further. Thanks - MG
5/5
TrustpilotCarol walters
I was offered a 4 bedroomed property from places for people carol walters was absolutely fantastic she kept me informed about everything and made it a good experience. She answered all my calls and was so friendly. She's amazing she helped me do my tenancy agreement online and talked me through it step by step nothing was to much trouble for her thankyou places for people im very happy with my new home
4/5
TrustpilotArea Manager On The Tenants Side
The Area Manager For My Accommodation, He Is Friendly, Approachable And He Listens To My Concerns And He Acts On Them The Accommodation Is Well Maintained By Places For People.
5/5
TrustpilotRegan was brilliant she was really…
Regan was brilliant she was really helpful in arranging everything, and guiding us through the process. And it she was very empathic to our situation.
5/5
TrustpilotThank you
From the beginning to the end of the application process, Regan has been polite, professional and understanding.Thanks for helping me get closer to my family.
1/5
TrustpilotNot happy at all need alterations in my…
Not happy at all need alterations in my flat for me being disabled but nothing .Not helpful for me to transfer to a 2bed flat because I have to have surgery again and will need overtime carer.
Hello Patricia,We are very sorry to hear of the issues raised in your review. Please use ref TRUST PILOT and contact us at customerfocusteam@placesforpeople.co.uk, or via our Customer Service Centre and provide us with further details, we will investigate this matter.Kind regardsMS
1/5
TrustpilotThe people are as bad as it gets
The people are as bad as it gets, they hang up if they don't have an answer, they allow sirens on their properties run for DAYS, they rig the out-of-hours emergency phone line so they don't have to take calls - Literally "queue position 2" for an hour and over 100 calls. I hope they die in a fire because the person they call cares as little as they do to bother to pick up the phone.
4/5
TrustpilotAlways polite
Always polite, if and when I have had to ring. Portal in website easy to navigate. Never met the housing office of our area, which is a good sign.
5/5
TrustpilotI’m so pleased with the help …
I’m so pleased with the help these girls provided for me , Megan in particular has been a wonderful person to speak to and gave me the details I needed, very pleased. Many thanks
Good Morning,Thank you for taking the time to leave such a positive review. I will be sure to pass this onto Megan.Many thanks - JW
1/5
Trustpilotthere workers paid to lie to not do…
there workers paid to lie to not do works on property's for bogus reasons to get them evicted
Hi, We’re sorry you feel this way, if there’s anything we can do to resolve this or be of any assistance to you please email us at customerfocusteam@placesforpeople.co.uk with details of the problem, your full name and postal address and we’d be happy to investigate it further. Thanks, MG
5/5
TrustpilotI called at 11.30 this morning as my…
I called at 11.30 this morning as my shower in wet room cutting out, by 1 pm someone was here, by 3.00pm had new shower in, excellent service, thankyou
Hi Clare,Many thanks for taking the time to leave us such positive feedback.We are glad we could help so quickly and that you now have a working shower.Kindest regardsTB
4/5
TrustpilotDuring the short time I have been here…
During the short time I have been here I have found the staff to be polite and friendly, so up to now I am finding my time here comfortable.
1/5
TrustpilotHad a very bad ceiling from rain water…
Had a very bad ceiling from rain water I'm self employed so taking aday of cost me wages. After 5 failed appointments lots of.complaints and 2 years later they done a poor job at fixing problem. I've been with them 8 years now...
Thank you for taking the time to give your feedback Mark. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this. Warm wishes, Emma from the Customer Involvement Team
1/5
TrustpilotFlat was falling to bits
Flat was falling to bits, been waiting over a year and a half for a new kitchen that didn't turn up so I moved out
5/5
TrustpilotKind and compassionate housing association
Lovely people all the way through the chain. Made us feel like real people not numbers. Good selectrion process for shared ownership properties, and high quality homes on offer.
1/5
TrustpilotMy friend bought a house in the new…
My friend bought a house in the new Marlborough Park (Swindon) development.Problems with just about everything.DO NOT buy from this company.Totally incompetent. Don’t care about the shoddy build and fittings. Will not be interested once they have you money.AVOID AT ALL COST.TOTAL DISASTER
Thank you for your feedback Richard. We are sorry to hear about your experience. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this and I will ensure your feedback reaches the relevant team. Warm wishes, Emma from the Customer Involvement Team
1/5
TrustpilotAvoid!!
Avoid!!! customer service is terrible. Me and my son are having to sit in a freezing cold house because fixing my boiler is not an emergency!!
Hello, we are so sorry to read this complaint and the issues with your boiler. So we are able to assist, please could you send us all the details of this complaint with your full name and address to customerfocusteam@placesforpeople.co.uk. Kind Regards - HC
1/5
TrustpilotPoor service
Absolutely disgusting service tell you to raise a complaint to the customer focus team but you get no where their just as bad don't even acknowledge your complaint or anything
Good Afternoon Thomas,Thank you for raising this complaint. We can see you have spoken to one of our colleagues in regards to this. We look forward to finding a resolution with you.Many thanks - JW
5/5
TrustpilotThe lady I spoke to was…
The lady I spoke to was very nice and helpful i have learning disabilities and she explained things very well so I could understand them. Thank you so much for all your help would highly recommend.
helloThank you for your review, we really appreciate your feedback. We are very happy to hear that you are pleased with our service.All the bestMS
4/5
TrustpilotPlaces For People - Kitchen Light Repair
Places For People attended our property to repair our celing light fitting. Turned out it needed replacing. The operatives did the job smoothly and efficiently, and were very polite.
5/5
TrustpilotI have had my tenancy almost 5 years…
I have had my tenancy almost 5 years now, I've had no problems. All repairs are on time and dealt with professionally. I have no complaints.
5/5
TrustpilotAny repairs I’ve needed have been dealt…
Any repairs I’ve needed have been dealt with efficiently and normally on the day of reporting the issue. Always happy friendly staff in person abd on the phone
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. ZeroC Places for People hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dorchester.
