Trusted Agent profile · Dorchester

ZeroC Places for People Dorchester reviews

3.0

★★★★★

1,736 reviews across 3 platforms

Halstock Street, Poundbury, Dorchester, DT1 3FW

ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4.

Google logo

2.4 / 5

19

Reviews on Google

This office

Facebook logo

1.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,715

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Dorchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have lived in this flat for 27 years…

I have lived in this flat for 27 years and have not had a problem with the landlords services. We pay for this service and it’s money well spent

Andrew · 11 October 2024

1/5

Trustpilot

Everytime I apply for a property you…

Everytime I apply for a property you hear nothing back most days the websight is down how do people actually get properties through these

Chelsea · 7 February 2023

Agent replied · 11 June 2024

Hello Chelsea, Thank you for leaving your feedback, we’re sorry that you’ve been experiencing some issues when applying for a property with us. If you would like to discuss this and the application process as a whole, please email us at customerfocusteam@placesforpeople.co.uk with your name, contact details and any relevant information. Once recieved we will request our lettings team make contact -Many thanks HC

5/5

Trustpilot

Places for people have been extremely…

Places for people have been extremely helpful during my offer and acceptance of one of there properties especially Loraine Smith-Moore and Carol Walters.

Joanne · 2 November 2020

5/5

Trustpilot

Places for people are the best…

Places for people are the best landlords I've ever had so caring about all their tenants if you need anything doing to your property they are out straight away

Miss · 9 October 2024

5/5

Trustpilot

5 stars!

Fairly quick and easy. Had lots of emails keeping us updated on when our home would be ready for us and all repairs were done too, no faults. The sign up was quick and easy and got the keys straight away.

Widnall · 11 March 2020

Agent replied · 11 June 2024

This is great feedback. Thank you!KL, Customer FocusPlaces for People

2/5

Trustpilot

Fuming at the moment

4 weeks with no central heating with 4 children aged 8,5,3 and a 5month old baby. STILL not working as when fixed initial issues the boiler then broke so they now need to wait for a part. Provided electric fans which have cost me over £200 in electric in 4 weeks trying to keep my children warm. Absolute joke , but yet they raised the rent prices this month

Dave · 12 April 2021

5/5

Trustpilot

Have been a customer for 6 years and…

Have been a customer for 6 years and have to say I am happy with places for people whenever I have got an appointment for a repair they have always come on the day and time they said they would I am happy with the service feel happy and secure knowing I rent my home from places for people they have always been really good wouldn't want to rent from anyone else.

Heather · 1 July 2020

1/5

Trustpilot

Absolute crap.

It was great when it was Derwent but when Places for People took over the rented properties repairs take so long to get done, if they ever get done!

Customer · 12 July 2022

Agent replied · 11 June 2024

Hello,We are so sorry to hear this, Please could you send details of your complaint and full address to customerfocusteam@placesforpeople.co.uk so the team can look into this for you. Many thanks - JW

1/5

Trustpilot

This company is an absolutely joke

This company is an absolutely joke, sending lots of emails not a single answer, there are not parkings in the area for all the tenants There even though they are places to park they marked with yellow lines and put a private parking controller to make money, in the mornings you only see their vans parked anywhere without any tickets, no disable access, 2 lifts doesn’t work, they don’t reply emails.., avoid this landlord

John · 12 August 2019

5/5

Trustpilot

Long time I looked for an accommodation…

Long time I looked for an accommodation and thanks to PFP I found and give s me the luck in a place I really want and not too expensive. Thanks PFP

Myriam · 19 March 2022

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave such a positive review. All the best in your new home. Many thanks - JW

1/5

Trustpilot

Joke of a company

Their support system is very poor and they pass the buck a lot never do what they say their gonna do to get result you have to chase them up even when your right under their office their all a joke

Norlene · 20 November 2019

Agent replied · 11 June 2024

Hi Norlene, thank you for taking the time to give your feedback. We are sorry to hear about your experience. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this. Kind regards, Francesca from the Customer Involvement team

5/5

Trustpilot

Beautiful home for me and my babygirl…

Beautiful home for me and my babygirl absolutely love it and love the area too cant thank you enough for trusting me with this gorgeous home x

Miss · 24 October 2024

5/5

Trustpilot

Great Experience!

Had a great experience, with the very welcoming and spontaneous Carol Walkers! Everything went very smooth, even in difficult times (Covid-19 pandemic).

Kamal · 21 October 2020

1/5

Trustpilot

I have a forty year old fire door in my…

I have a forty year old fire door in my house with glass wire .They won’t change it the houses are out dated.getting repaires done is like asking for the world most the time .my cold water tap in the bathroom has never worked. They fixed my garage lock last week went to check still broken .iam moving out soon why pay rent to people who don’t give a hoot about how there tenants feel.

Bourne · 13 August 2018

5/5

Trustpilot

Excellent all round

From the beginning excellent serviceReally helpful all the way Just received our keys and all paper work explained Places for people highly recommended to anyone Thank you so much for everything you have done for us

Jason · 6 April 2021

Agent replied · 11 June 2024

Hi Jason & JadeThank you for the fabulous review! Pleased to hear all went well. Good luck in your new home.JG

3/5

Trustpilot

Recently took over a new build

Recently took over a new build, there have been many snagging issues that have been passed on to the developer but not followed up at all by P4P. People have been friendly but no one is chasing these issues up.

Joanna · 21 February 2020

Agent replied · 11 June 2024

Hi Joanna,Can you please send us your full name and address so we can look into this for you?CustomerFocusTeam@placesforpeople.co.ukThanks KL, Customer FocusPlaces for People

5/5

Trustpilot

Rental application

The website was easy to use and the staff at places for people were very prompt and efficient when sending me all the information regarding the rental agreement. I was very pleased with the whole process.

Graham · 11 March 2021

Agent replied · 11 June 2024

Dear GrahamThank you for the 5* review, we are delighted that the application process went smoothly. All the best!JG

4/5

Trustpilot

since living here we have been…content

since living here we have been perfectly happy with our experience. Do think, however, that the Broadside fencing should have another line to be safer for visiting grandchildren.

Joan · 30 September 2024

5/5

Trustpilot

I would like to give a shout out to…

I would like to give a shout out to plumber Craig Williams. Thank you for the great job and advice today buddy.

Customer · 10 February 2023

Agent replied · 11 June 2024

Good morning, I hope you are well. Thank you for taking the time to leave such nice feedback. I will ensure your review is passed onto Craig and his team!, Many Thanks HC

5/5

Trustpilot

So far so good

So far so good. swift responses whilst understanding that some people can't access their personal phones at work.Hopefully the few issues discovered will be resolved in as professional a manner as the rest of the process has been so far.

Andrew · 27 October 2019

Agent replied · 11 June 2024

Thank you for your feedback Andrew. I'm pleased that you are happy with the service you have received so far. Best wishes, Emma from the Customer Involvement Team

4/5

Trustpilot

Because your alright but we need…

Because your alright but we need definitely new kitchens which have been in for 16 years plus new windows which have been Iin for a long time

ANDREW · 8 October 2024

5/5

Trustpilot

Places for People operatives...........Thank you :)

Places for People operatives are always so polite and respectful, they carry out whatever task they are here to do quickly and efficiently with minimal disruption.

Nicola · 23 October 2024

1/5

Google

Only giving 1 star because there is an option for zero stars. Complete joke of a company. Shoddy work through and through and when issues have been raised they go ignored. Do not buy from this company!

M · 14 April 2024

1/5

Trustpilot

Maintenance of front lawns plus autumn…

Maintenance of front lawns plus autumn leavegathers at my front door. Garden maintenance does absolutely no maintenance apart from mowing front lawno then leaving the street messy. Back alley behind properties disgusting. What are they spending our service charges on?

Marjorie · 6 September 2019

Agent replied · 11 June 2024

Thank you for taking the time to give your feedback. Please be assured that we are continually striving to improve our services for customers. Your comments will help us to do this. Warm wishes, Emma from the Customer Involvement Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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