5/5
TrustpilotJoiner turned up on time,rang one hour…
Joiner turned up on time,rang one hour prior to say he was on his way.Did his job and cleaned up afterwards
Trusted Agent profile · Dorchester
ZeroC Places for People Dorchester reviews
★★★★★
1,736 reviews across 3 platforms
Halstock Street, Poundbury, Dorchester, DT1 3FW
ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4.
19
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,715
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotlorraine was a great help
lorraine was a great help, very understanding, very productive, quick responses and overall great customer service.
Agent replied · 11 June 2024
Good afternoon, thank you for taking the time to leave such a complimentary review. It's great to hear the service you received. I will ensure your review is passed onto Lorraine - Kind Regards HC
5/5
Trustpiloti was pleasantly surprised at ho…
i was pleasantly surprised at how friendly and helpfull your plumber was on his recent visit hope to see him again.
1/5
TrustpilotI would never recommend places for…
I would never recommend places for people I am facing with eviction for having my Autistic son visiting me seems to think he lives with me I am his sole carer. because the manager seems to think I’m braking my tenancy agreement they are taking me to court to evict . My son has had to sleep rough on the streets
5/5
TrustpilotThe staff could not have been more…
The staff could not have been more helpful.It has been a pleasure to deal with everyone and the property is lovely and just what I was hoping for. Many thanks to everyone.
Agent replied · 11 June 2024
Great feedback, thanks AnneKL, Customer FocusPlaces for People
5/5
TrustpilotI’m Very Grateful for all the very…
I’m Very Grateful for all the very positive and efficient help with securing My new property from People for Places I Would 💯Recommend Them
Agent replied · 11 June 2024
Good Morning Ruth,Thank you so much for leaving this positive review.We will be sure to pass it on.Many thanks - JW
3/5
TrustpilotThe flat was left cleanish
The flat was left cleanish , but alot of shoddy workmanship and realised after a couple of days of popping in and out that I have 2 different worktops in the kitchen.
Agent replied · 11 June 2024
Hi Mr Clements, thank you for taking the time to give your feedback. Please be assured that we are continually striving to improve our services for customers. If you email your details to the following getinvolved@placesforpeople.co.uk we will look into this for you. Warm regards, Francesca Customer Involvement
5/5
TrustpilotI've been with places f people just…
I've been with places f people just over 14mths, I've never had any problems whatsoever, very very helpful, thoughtful & most of all everything is so simple & straightforward & hassle free.
Agent replied · 11 June 2024
Hi Chas, Thank you for taking the time to write a review. We are pleased that you feel everything is simple and hassle free. If you would like to get involved further with our Customer Involvement please see https://homestorent.placesforpeople.co.uk/get-involved/ Warm wishes, Francesca from Customer Involvement
5/5
TrustpilotI was emailed today by cotman with a…
I was emailed today by cotman with a query about my rent. I answered straight away & my following emails were answered promptly
Agent replied · 11 June 2024
Good Morning,Thank you for taking the time to write a positive review, It is very much appreciated.Many thanks - JW
5/5
TrustpilotThe people understand you and help you…
The people understand you and help you not been in house long but customer service is brilliant m
5/5
TrustpilotAlways polite an very helpful when I…
Always polite an very helpful when I ring, workmen really nice an polite always well informed prior to app,
5/5
Trustpilotnew tenant review
Only been in my new home a week, love the property, and any problems were quickly and efficiently sorted by places for people.Always very helpful when I rang and polite ....
Agent replied · 11 June 2024
Happy to hear you are settling in well Ms Thewlis! This is great feedback :) JD Customer Focus Advisor
5/5
TrustpilotAmazing …
My experience with places for people has been amazing!! They are the best by far. Would highly recommend.
1/5
TrustpilotNo Protection for vulnerable customers…
No Protection for vulnerable customers from ASB!
2/5
TrustpilotI’m trying to get an email address for…
I’m trying to get an email address for housing officers but it seems impossible- I want to speak to a human being not a robot who constantly talks about paying rent.
Agent replied · 11 June 2024
Hi Lisa, thank you for taking the time to give your feedback. We are sorry to hear about your experience. If you send your details through to getinvolved@placesforpeople.co.uk we will look into this for you. Kind regards, Francesca from Customer Involvement
5/5
TrustpilotGreat service came at a time that…
Great service came at a time that suited me the gentleman that came was very friendly and professional
1/5
TrustpilotStop cutting the phone line off at 14…
Stop cutting the phone line off at 14 minutes! It's so frustrating! 4 times today!
Agent replied · 11 June 2024
Good morning Rachel, Thank you for taking the time to leave us a review. I am sorry you experienced this. If you still require assistance or would like us to look into this further, please contact us customerfocusteam@placesforpeople.co.uk - Kind Regards HC
4/5
TrustpilotVERY GOOD EXCEPT FOR ....
The service was very good but the fact that the let had to be started immediately upon acceptance is difficult as most people have to give a month's notice to their existing landlord. In my case I had to pay and extra two weeks rent as the two lets overlapped. Apart from this the service was friendly, efficient and safe.
2/5
TrustpilotI have made 4 phone calls after I…
I have made 4 phone calls after I reported a fault After 12 days still nobody contacted me and I am to make yet another phone call NOT IMPRESSED AT ALL
Agent replied · 11 June 2024
Hi Ms Bradley, thank you for taking the time to provide feedback. If you email your details to the following getinvolved@placesforpeople.co.uk we will look into this for you. Kind regards Francesca from the Customer Involvement team.
5/5
TrustpilotVery helpful staff a pleasure to speak…
Very helpful staff a pleasure to speak to and most of the time get things done thank you
5/5
TrustpilotNothing but kind
Nothing but kind, professional and helpful from start to finish. The staff could not do more to help us get into our new home as soon as possible.Thank you so much
Agent replied · 11 June 2024
Thanks for the feedback Angela. It's good to hear that you are happy with the service you have received. Warm regards, Emma from the Customer Involvement Team
5/5
TrustpilotWhen ever I called for a problem in the…
When ever I called for a problem in the property it's dealt with as quickly as possible
5/5
TrustpilotHave been a customer for 11 years and…
Have been a customer for 11 years and now just moving into a house with them ! Amazing service the guys who do repairs etc are always so polite and helpful and my dealings with this new property and sign up have been faultless! So lucky to have such affordable rent and can’t say anything negative !
5/5
TrustpilotVery Good
Very Good. I'm so happy about my new home. Its not expensive and nothing complicated. Places for People it's very good for young people who want have dreams home. :)
Agent replied · 11 June 2024
Thanks for the feedback, Mr Berteanu - we're happy your are settled in your new home.Thanks KL, Customer Focus
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