5/5
TrustpilotRegan was very helpful.
Regan was very helpful throughout the whole process. Good communication.
Trusted Agent profile · Dorchester
ZeroC Places for People Dorchester reviews
★★★★★
1,736 reviews across 3 platforms
Halstock Street, Poundbury, Dorchester, DT1 3FW
ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4.
19
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,715
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEverything is so easy to sort out and…
Everything is so easy to sort out and very friendly
5/5
TrustpilotVery excellent customer service
Very excellent customer service, always there to help if anything is needed. Thank you
5/5
TrustpilotBecause of the their response to any…
Because of the their response to any issues with quick actions with out any delay.
2/5
TrustpilotWell I thought I was moving into a nice…
Well I thought I was moving into a nice little flat with no issues as I had been told all work has been done, since moving in I've found many issues with the house and been told with covid 19 no repairs will be done which I think is ridiculously since work men had already been in the property.
1/5
TrustpilotLiving above a drug flat.Police found…
Living above a drug flat.Police found drugs.No eviction.Places for people present.Needles and rough sleepers on our stairing.Broken entrance door glass and a year later still got wood covering it.Had to sleep in living room last 2 years due to druggies going to the drug flat and cant have my door buzzer on as its pressed all day.
5/5
TrustpilotCould ask for better the help they have…
Could ask for better the help they have given me after having a hard time
5/5
TrustpilotThe young lady
The young lady. Lauren Robinson. Was very helpfull.i know she could not show me round .as this cov19.But gave me all the answers that I need to know .and like to thank you very much .for the quickness .off giveing me some were to live .now I am near to my children and grandchildren. Thank you so much .g.rigione
4/5
TrustpilotThey dealt efficiently with my query…
They dealt efficiently with my query and came out to rectify the problem in my bathroom.
5/5
TrustpilotAfter having such a tough time
After having such a tough time! They made me feel that I mattered, and they listened to everything I said! Troopers from start to finish! Many thanks xx
Agent replied · 11 June 2024
Hi Mrs O'Brien, thank you for your positive review. We are sorry to hear that you've had a tough time but we are please that you were listened to and that you are happy with our service. Warm Wishes, Francesca Customer Involvement
5/5
TrustpilotHad a few problems just lately
Had a few problems just lately, contacted PP and problems resolved within a few week.
2/5
TrustpilotI rang to try and get help on a rodent…problem
I rang to try and get help on a rodent problem, and received no help at all, it was a case of passing the buck. We pay a lot of money to live in these flats both rent and service charges and get very little help when we need it Not at all happy about outcome from pfp
5/5
TrustpilotThe customer services are always very…
The customer services are always very helpful. They do their very best to help as much as poss.However, my tv aerial on the roof has been destroyed by the overhanging trees, the ridge tiles have been knocked off by the trees, as has the new guttering! Still, places for people deem it not necessary to cut them back.
5/5
TrustpilotVery helpfully and nice staff
Very helpfully and nice staff, finding a house has been very smooth from start to Finish, very grateful with the opportunity after being homeless for few month
Agent replied · 11 June 2024
We're glad to hear its been a good experience. Hope you are settled in your new home, Mr OmmyThanks KL, Customer Focus
5/5
TrustpilotVery sufficient and good service mutch…
Very sufficient and good service mutch better then other housing associations very happy with the customer service.
Agent replied · 11 June 2024
Hello,Thank you for taking the time to leave such a positive review.Kind regards - JW
5/5
TrustpilotPFP always present when needed
I never felt alone or abandoned since the 1st day...Great people,great staff...always here to help
5/5
TrustpilotThe staff make ground Gardens a much…
The staff make ground Gardens a much nicer place then it actually is
5/5
Trustpilotmoving property
The condition of the flat that I moved from was shocking, full of mould. However couldn’t fault the service from staff who helped with the moving process.
Agent replied · 11 June 2024
Hi Katie, thanks for the review. I am glad you are happy with the service and our staff. If you email details to getinvolved@placesforpeople.co.uk we can look into the property condition feedback for you. Warm wishes, Emma from the Customer Involvement team
5/5
TrustpilotLauren Robinson
Very helpfull. Give me all information I need. Sign in process is very quick, paperless and going very smooth.
Agent replied · 11 June 2024
Hello LaurenGlad to hear your positive feedback. Many thanks JW
5/5
TrustpilotGreat portal
Great portal for reporting repairs and paying your rent.Customer Service reply quite quickly.
5/5
TrustpilotExcellent
Really good to deal with, quick easy sign up all sorted the same day. Staff were really helpful and lovely
Agent replied · 11 June 2024
Hello BeckieThank you for taking the time to leave your review, we are very happy to hear that you had a great experience with us.
5/5
TrustpilotThey are very helpful and are very…
They are very helpful and are very approachable to help you when ever possible
5/5
TrustpilotHave just been offered a flat by places…
Have just been offered a flat by places for people, absolute delight to deal with.Thankyou so much Karis 😊
Agent replied · 11 June 2024
Hello YvetteThank you for taking the time to post your review, we are happy to hear your great feedback, your comments will be passed on to Karis.Kind regardsMS
5/5
TrustpilotAlways professional & helpful
Always professional & helpful. They fit in an appointment as soon as they can
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