Trusted Agent profile · Dorchester
★★★★★
1,736 reviews across 3 platforms
Halstock Street, Poundbury, Dorchester, DT1 3FW
ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4.
19
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,715
Reviews on Trustpilot
Business-wide
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
5/5
TrustpilotI have had no issues
I have had no issues, Repairs have been dealt with promptly and efficiently.
Good afternoon, we are happy to hear this amazing feedback. Thank you so much for giving us 5 stars! Kind regards - MG
1/5
TrustpilotStill waiting for re pairs to be done…
Still waiting for re pairs to be done waiting 2 years or so
Good afternoon, thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerfocusteam@placesforpeople.co.uk, Thanks, MG
2/5
TrustpilotI put in for a repair to be looked at well over a week ago o i was looking for an reply within 3 working days i still waiting for that reply the repair may be easy to sort out when i get some one
I put in for a repair to be looked at well over a
Hello Terence, thank you for leaving your feedback, we’re very sorry that you’ve been experiencing some issues and apologies on behalf of Places for People. If you’d like to escalate your complaint, please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks - MG
3/5
TrustpilotNo repairs
Don't do repairs when asked. Bn a yr since my last request
HelloWe’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution. CG
1/5
TrustpilotI have found places for people over the…
I have found places for people over the last 10 years has fallen into a terrible Social Landlord and is continually avoiding serious and sometimes life threatening situations - i have seen over the last 21 year the company go from outstanding to dismal., its very distressing .,
Good Morning,We are sorry to hear of this complaint. If there is anything we could do for you please email us at customerfocusteam@placesforpeople.co.ukKind Regards - JW
5/5
GoogleExcellent service! Made purchasing a new home (first time buyers) very easy. Really happy with their communication and dedication to meeting our needs. They went above and beyond to get us in our new property as soon as possible. Catrina is …
2/5
TrustpilotWill not change my name even though…
Will not change my name even though papers sent
Hello,Thanks for bringing this issue to our attention. We’re sorry that you’ve had a negative experience with us. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG
1/5
TrustpilotVery poor work and bodged jobs
Very poor work Waiting time is is overly long Bodged jobs A lot of the time u get a call to say the person is sick and can’t come out to do the work Avoid avoid avoid
Good afternoon, Thank you for leaving your feedback. We’re sorry that you’ve been experiencing some issues and would love to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss the issue further, please email us at customerfocusteam@placesforpeople.co.uk, Thanks HC
3/5
TrustpilotServices cut Rents up this is not fair…
Services cut Rents up this is not fair to our cliental
Hello Peter,We’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution. Many thanks, CG
5/5
TrustpilotThe gentleman who repaired my boiler
The gentleman who repaired my boiler, Kulwinder, travelled for over 2 hours to attend my repair, he was kind, knowledgeable and efficient. A credit to PFP. He also had to travel another 2hours to get home. A true gentleman.
5/5
TrustpilotI have never had a problem with Places…
I have never had a problem with Places for People. Been with them nearly 10 years. When i report a problem, they solve it. 😃
Good afternoon Lynne, thank you so much for your positive feedback! Kind regards - MG
5/5
TrustpilotThank you for all support
Thank you for all support, useful information, advice and links.It is very helpful!
Hi Iryna, we are happy to hear this and appreciate you leaving us a 5 star review! Have a lovely day! - MG
5/5
Trustpilotthe job was done on the day
the job was done on the day. and a good job was done.
Hi Mr Dunn, We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Kind regards - MG
4/5
TrustpilotStruggled to find a number to ring and…
Struggled to find a number to ring and couldn’t go online.Once the job was booked it was carried out very well and I didn’t need to be there. The person who did the job even connected the broken guttering successfully to the neighbouring guttering
1/5
TrustpilotWell I’m done with them
Well I’m done with them, they don’t bend at all, don’t care at all they could really send you over the edge … they now want to do a job I reported months ago…4 days before Christmas!. I can’t even be bothered to say anything else it’s pointless …
Hi TrishSorry to hear you are less than impressed with the service you have received. If you wish to discuss the matter further, please contact us via the Customer Service Centre, or at customerfocusteam@placesforpeople.co.uk.JG
5/5
TrustpilotSo I moved into my new apartment…
So I moved into my new apartment yesterday and it was more than I could of hoped for - the agent who showed me around before I got my keys was very professional.. So far I cannot fault the help I have recieved.
Hello, Thank you so much for such a positive review. We will be sure to pass this on. We wish you all the best in your new home. Many thanks - JW
1/5
TrustpilotThey are absolute joke employers are…
They are absolute joke employers are cow boys
Hello, Firstly, thank you for taking the time to leave us a review. We’re sorry to hear you’ve had a negative experience with us and would like to take this as an opportunity to provide a solution. We’re aware that you’ve probably already reached out to us regarding your issue, but if you could email us at customerfocusteam@placesforpeople.co.uk with further details of the problem, your full name, and your postal address, we’d be happy to investigate it further. Thanks Janet
1/5
Facebook3 years of an unfinished road outside the property and 3 years of lorries using said road as a parking spot, and still nothing. Places for People seem to have forgotten about us while finishing off the rest of the development.
1/5
TrustpilotZero stars
Tell you more about my experience WHY p4what ever won't do anything.
Hello Michael, Thank you for taking the time to leave us a review. We’re sorry to hear you’ve had a negative experience with Places for People. We recognise that you’ve possibly bought this issue to our attention through other avenues, but if you could please email us at customerfocusteam@placesforpeople.co.uk with details of your problem, your full name and postal address, our team would be happy to investigate it further.Thanks, Samantha.
1/5
TrustpilotWorst customer service
Worst customer service and illogical rules. Don't even give you a response at times. Don't get in touch with them. If there was an option of zero stars I would give that.
Hello Hamza,Thank you for leaving your feedback, we’re very sorry that you’ve been experiencing some issues and apologies on behalf of Places for People. If you’d like to escalate your complaint, please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, MG
1/5
TrustpilotNot then it’s harlands that are awful
Not then it’s harlands that are awful. You cannot get through, no reply in weeks to emails then they straight up lie to you. Send responses 20mins after the close so you can’t respond again till the next day. So angry and it’s their membership company not them
We are very sorry to hear this. If you would like to discuss this further please contact customerfocusteam@placesforpeople.co.ukKind Regards JW
1/5
TrustpilotWorst people I've ever had uncaring and greedyto deal with
Worst people I've ever had to deal with
Hello Aaron,We’re so sorry to hear of the issues you’ve experienced, and we’d love the opportunity to put things right. So that we can ensure this gets resolved for you can you please contact us at customerfocusteam@placesforpeople.co.uk with your full name, postal address, and further details of the issue, we’d be happy to find a solution. Many thanks, Z.R
5/5
TrustpilotLoraine was such am amazing help!
Loraine was such am amazing help!! She really gave me the most amazing advice and really saved my life!! I would recommend places for people to anyone !! Thankyou so so much Chloe x
4/5
TrustpilotThe waiting time sometimes is too long
The waiting time sometimes is too long But people are kind
Good afternoon, thanks for bringing this issue to our attention and thank you for taking the time to leave us a review. So we are able to investigate this further please email us on customerfocusteam@placesforpeople.co.uk with full detail of the issue, your full name and postal address. Many thanks, CG
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. ZeroC Places for People hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dorchester.
