Harron Homes Doncaster reviews

★★★★★ 5/5

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Jackie was an amazing help and answered…

Jackie was an amazing help and answered all our questions. Her knowledge and customer service were excellent.It was great to see the houses and specifications in the sales centre. The show home is simply beautiful.

Focushope · 14 May 2023

★★★★★ 5/5

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Excellent experience from start to finish Harron Homes - Simpson Park

Excellent experience from start to finish Harron Homes - Simpson Park.

Mr · 21 March 2026

★★★★★ 1/5

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Poor experience overall- multiple sales…

Poor experience overall- multiple sales staff, all promising different things that the other states would not be possible. Poor after sales service, awaiting 7 months for repairs/ snagging still not completed. Plug socket not in same place as shown on electrical plan- response from Harron is that properties are hand built and can differ, rendering a whole kitchen counter useless as no plugs!

Matthew · 31 July 2024

★★★★★ 5/5

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Shipley Lakeside.

Shipley Lakeside.Visited the site last Sunday to view a 4 bed family home. Was met by Sarah, who was extremely professional, helpful, welcoming and friendly. We walked around both show homes that was available and was very impressed by the standard. After viewing, Sarah asked for our specific requirements and was willing to show us around A few new plots that was coming available soon. We was Very impressed with the build quality and service we received. Highly recommended

Mr · 27 August 2023

★★★★★ 1/5

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Very Poor customer service.I’ve noted…

Very Poor customer service.I’ve noted the positive reviews are from presale customers clearly where all their customer focus is because once you are in the property there’s zero care to speak of. If I was asked to rate on presale service it would certainly be 5 stars. Since moving to our property at York vale gardens there has been quite a few snagging issues some have been resolved but others remain which is why I have taken to trust pilot. I feel extremely disappointed to be writing this review but I’ve been compelled to as all my efforts to resolve the most pressing issue of a leaking sink have been dreadfully handled by their customer service team! Emails and calls are not responded to in a timely fashion and promises not fulfilled. Complaints are not followed up to ensure the problem has been fixed. I’m currently considering paying for a plumber and billing Harron homes! They are on notice of this as I’m fed to keep moping up water from the kitchen floor!

Genevieve · 1 August 2023

★★★★★ 5/5

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Victoria Heights

Natalie at Victoria Heights was great! Really helpful and provided loads of valuable info. A real credit to the company. Showhome was fab.

Christo · 27 February 2024

★★★★★ 5/5

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The Hawthornes

I moved into my new home on The Hawthornes Development in August.The quality of the build and fixtures have more than exceeded my expectations.I had some very minor snagging issues which were addressed and resolved quickly thanks to Zak Green the Site Manager and his team : )

Claire · 28 October 2021

★★★★★ 5/5

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Thorpe Meadows

Visited the Thorpe Meadows site several times this week to measure up. The ladies at the site Jeanette and Sylvia was very welcoming and very helpful even tho myself and my girlfriend have bought a Harron Home on another development.

Mr · 11 November 2022

★★★★★ 1/5

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They Only Care About You Pre-Sale

Note that almost all positive reviews are before sale and before house is handed over. House delayed from Feb 2022 to end of September. A period of lies, frustration, and stress. Received keys very last day of mortgage extension. Almost one year later, snags remain. House finish is absolutely awful. High turnover of staff at all levels leads to poor service for us. X4 site managers in that period. X6 sales staff replacements. I would look for a company whose reviews are not manipulated by non-customers.Harron Homes now claim they cannot find me in their system, despite supplying correct full name, mobile number, site, and plot number. They claim to have sent me a private message tonl resolve the matter, which they have not. Thisnis the fastest Harron Homes have ever responded, because they only care about inflating their review score.

Andrew · 24 July 2023

★★★★★ 3/5

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My fourth update buying a house Harron Homes Pocklington

This is my fourth update. We have moved in and love the design of the house and the estate is well laid out. But we have the inevitable snags, mostly cosmetic and some an irritating lack of care in finish inside and out. We have not found anything serious to date.Our final review score will depend on how well and how fast Harron Homes sort out the snags. Houses are hand made many by many trades so there are bound to be some issues. So what do I mean? The internal minor plaster and paint finish are being sorted out as I write. We had a minor internal leak that was sorted. The rear lawn has a marked hump in it because the pile of top soil was not leveled after construction. The lead flashing around the bays windows and kitchen pod is poor. The brick work needs some tidying up and minor pointing, some down pipe are missing cowls where they enter the drains. Next doors roof down pipe is not connected to a drain so will flood the space between the houses. Some windows and doors need adjustment to close easily. The many manholes vary in level and squareness to the building. The bathroom sinks are not fitted square to the base units.So nothing like some other Harron Homes owners have experienced and all easily fixed. So lets see....our fantastic sales office person, Sally, has left. She really cared about customer service so we will miss her.

Miles · 20 July 2023

★★★★★ 1/5

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Absolute shocking aftercare

Absolute shocking aftercare. Be very very careful when dealing with Harron Homes as they will not resolve any issues and will just tell you to seek legal action. We have just discovered a public drain that's full of bricks, concrete and rubble left by the builders which has now started causing drainage issues and is too deep and too narrow to get inside and try clear the debris. Even with photographic evidence Harron Homes have denied it's them even though its the same bricks that the houses are built from. Totally unprofessional and disgraceful. Would I recommend Harron Homes, absolutely not! Stay well clear.

Tony · 18 July 2023

★★★★★ 5/5

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Forest reach harron homes

We booked our dream house with Harron Homes recently. Mr Alistair was very welcoming and thorough in explaining every bits of the process. He was always available to respond to the queries. We look forward for your continuous support and our dream house. Thank you very much. Mr and Mrs T Mathai

Mr · 28 October 2020

★★★★★ 5/5

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Harron Homes Fantastic Experience

A bit of recognition for two or three people that have gone above and beyond for us, and we haven’t even purchased yet. The difference between the experience we’ve had with Harron Homes sales and some of the ‘top players’ in new build homes is quite significant and that’s across probably 4 sites and three builders. Julia at Brierley Heath & Hannah & Julie at Bilsthorpe chase have been absolutely fantastic. They’re helpful, they’re responsive, they never get frustrated with our questions and multiple visits, they’re informative, chatty, nothing is too much trouble. So to Harron Homes these people are an absolute credit to you and you are getting the sales process absolutely right, we have experienced a few highs and lows in our search but always leave your sites feeling reassured and positive. Thank you (& Julia I told you I’d get round to doing this :) )

EMMA · 5 July 2023

★★★★★ 5/5

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FOREST REACH …

FOREST REACH From the start Alister was so helpful to us guiding us through the buying process and all the moving in procedures . although it was a bit stressful due to covid this was no fault of Harron homes. We are so pleased with our new home and settling in great

Heather · 23 October 2020

★★★★★ 4/5

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Helpful and Accommodating

We found Heidi, the sales representative, at the Ripon development to be both helpful and accommodating in providing us with options when we considered purchasing a new home from Harron. Heidi was willing to work with us to find a solution that met our needs, which isn't always the case when buying a house.

Mike · 10 March 2020

★★★★★ 5/5

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Great people

Great people, very helpful things were always done fast and efficientVery caring and made the stressful times very enjoyable and promptly. House is absolutely fantastic we love being here and always received best service from the team at York Vale Gardens. Thank u

Marta · 5 June 2022

★★★★★ 5/5

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Jacque was awesome at Victoria heights…

Jacque was awesome at Victoria heights berkhamsted house was brilliant Lovely lady she could sell sand to the arabs Will be looking at purchasing

Kash · 14 January 2024

★★★★★ 5/5

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My wife and I met Allison Melia at the…

My wife and I met Allison Melia at the High Gables site in Pocklington, as we are interested in a move to Yorkshire; Pocklington being a possibility. She made us so welcome and showed us around the site and we viewed three properties.We are still to make up our minds, but the wonderful Yorkshire welcome and Allison's obvious knowledge and experience along with great customer service was extremely appreciated.

Andrew · 11 March 2024

★★★★★ 5/5

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Third update on buying a Harron Home, High Gables, Pocklington

Well this is my third update on buying a Harron Home in Pocklington. We are nearing completion and visited the house last week whilst there was still some work to do, such as turf the garden and put in an external socket that had been missed. The house has not been snagged by HH yet, that happens this week, but so far we have seen very little snag wise and I feel confident that Sally and Dan will sort everything for us. They both clearly care about customer service. What have we seen.... well there is a scratch on one glass door and the lead flashing above the bay windows needs tidying up and the garage needs a bit more finishing.

Miles · 19 June 2023

★★★★★ 5/5

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High Gables

High GablesSince our very first visit to Harron Homes at Pocklington to purchase our new home, we have had a fantastic service. Both Sally and Dan have remained professional throughout and provided us with updates on their progress, whilst supporting us through our own sale. I cannot thank them both enough for their support and kindness.We are hopeful to be in our new home in July and we remain confident that the last part of our journey with the team, including Ellie, remains as positive as we have had to date.

Kate · 16 June 2023

★★★★★ 5/5

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Probably the best experience I’ve had…

Probably the best experience I’ve had with purchasing a house. This is our 4th new build and Harron homes have been far the best. Nicola at the Hawthorns has been fantastic, very helps and very professional. Can’t wait to move in

Alex · 6 August 2022

★★★★★ 5/5

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Great experience at The Hawthorns

Great experience at The Hawthorns. Really helpful sales staff, Nicola has been fantastic, nothing too much trouble. This will be our 4th newbuild and have to say have never been given so much information before. Really looking forward to moving in.

Sharon · 6 August 2022

★★★★★ 5/5

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Jane & Claire - Highfield Manor

We have been in our property at Highfield Manor since June.It hasn’t been the smoothest of journeys but feel it has to be said that Jane & Claire at every part of our journey have been so supportive and have always gone the extra mile for us. Even now we will go in the office and they will find time to speak with us and assist with any queries that we have. Thank you both.

Sarah · 25 October 2023

★★★★★ 1/5

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Moved in our home in October and had no…

Moved in our home in October and had no water pressure. I have been back and forth with Harron Homes to get it fixed and still no luck as they pass the blame to Yorkshire Water despite me having video evidence and a report from Yorkshire water to state its the pipework in the ground UNDER the house. I can only run one tap at a time, so if you have a shower you cannot use the kitchen sink, if the washing machine is on you can't use a sink etc. I have 2 kids under 2, how the water even passed the inspection is a joke.Still have other outstanding snags awaiting to be fixed. The archway on our salcombe and brickwork is shocking, yet people who have moved ins after us have had there's sorted and yet we are still waiting.Plot 68 - far grange meadows

Jenna · 7 June 2023