Harron Homes Doncaster reviews

★★★★★ 1/5

Trustpilot

Plot 134 Far Grange Meadows

Plot 134 Far Grange Meadows. Unfortunately having to leave a bad review after living in our property for 8 months. We absolutely love our new home but the customer service is absolutely shocking. If you have any snagging issues you are told that site can't deal with them and you have to contact customer services. I honestly don't believe harron homes have a customer service department. We have major snagging issues in our new home. Harron came to fix some of the issues but have left us with a gaping hole in our ceiling. We have a leaking toilet that's leaking into our living room, reported over a month ago and nothing has happened so now we have a toilet that nobody can use. Sent a number of emails chasing but no response. Site can't deal with it as it's a customer service issue but customer services also don't deal with it?! So we are now left with unfinished jobs and seems like nobody cares. I also would appreciate it if you didn't respond to this review asking me to contact customer services because your customer services team don't respond.

Sarah · 11 March 2023

★★★★★ 5/5

Trustpilot

Oakland’s Heath

We have just recently bought our first home at Oakland’s Heath. Jacquie has been amazing! As a first time buyer she has been so helpful and informative. We are so happy with the service we have received and can’t wait to move in!

Luke · 14 November 2021

★★★★★ 1/5

Trustpilot

Was wrong about Harron homes Promises …

Was wrong about Harron homes Promises …plot 119 - far grange meadowsAfter the initial updates and promises from Harron homes , everything has gone not so well. Constant chasing and then been told something else & when it comes to the time , you just get someone coming to do half the job or just come and review what needs doing and advises will come back once Harron homes approves and don’t know what’s going on afterwards. Very disappointed from the point our contract got signed , we was convinced by the director , that this and this would be done and if any issues to contact but when we call or message no response back … we was promised and Harron homes had requested to complete the sale and we considered and fufil our part but we feel Harron homes have not . 3 months almost down the line and our house is still got pending items which were initially promised. Our floor tiles have/ had paint marks on them and now using remover; why ??? They should be in clean good standard in first place . Our spot lights have not been put in correctly, gaps ; why ? They should be in good shape, not good finish paint touches, our wc and kitchen tiles colour shade , why ?? and so on. It just feels we are living in the property but not feel like it’s our home as our day is constant chasing and keep repeating our selves what needs to be done. Harron homes convince you to buy , afterwards they do not listen at all and try and get you thinking things are getting done but actually it’s not. We don’t know how much more we would be chasing before we get everything done as it should b. 1 advise - do not buy from Harron homes unless your snags , items which are not completed done before moving in, as afterwards it’s just you doing the chasing and that’s it.

Amena · 8 March 2023

★★★★★ 5/5

Trustpilot

Viewed show home today

Viewed show home today, lovely home. Jackie was knowledgable and helped answer any questions we had. Considering putting ours on market but decided fixby is too far out.

Malcolm · 7 July 2023

★★★★★ 5/5

Trustpilot

Harron homes retford

We bought a 3 bedroom property through the first time buyers scheme in december 2022. From start to finish Penny at the Retford office helped with everything and kept us informed and made sure the whole process went as smoothly as possible and still to this day checks how we are getting on in our property and if we are happy and settled, we have now been moved in almost 3 months and are making the final touches to call this our home. Reccomended highly if your a first time buyer .

Claire · 6 March 2023

★★★★★ 5/5

Trustpilot

5⭐️ service at Bilsthrope Chase

Hannah at Bilsthorpe Chase has gone above and beyond to help my fiancée and I reserve our dream home with Harron. From the moment we first walked in the sales office last year we really felt at home and that feeling has continued ever since. Thank you so much for helping us along the way and guiding us through the process. It really has been a pleasure and we can’t wait to move into our Harron home!

Dom · 4 June 2023

★★★★★ 5/5

Trustpilot

Julie Judd - Highfield Manor, Fixby

Julie Judd, our sales representative at Highfield Manor, Fixby has been brilliant, helpful in every manner, gave advice when asked, so far, experience with Harron Homes has been great.Rich & Nicky.

Richard · 3 April 2023

★★★★★ 1/5

Trustpilot

Since first paying our £500 deposit on…

Since first paying our £500 deposit on our new house there were many warning signs. Now we are in a full on daily battle with Harron homes where they are refusing to put right the poorly built house they have loaded us with. Customer service doesn’t want to know. Site team lie and tell us one thing then change their mind. We are now in a house we could never sell in this state. DO NOT BUY A HARRON HOMES HOUSE. I have emailed nearly every member of Harron homes and very rare so I get a reply. Disgusting customer service. I can accept things go wrong. Not 200 snags worth of mistakes though. Neither can I accept lies. I wish we had never purchased our house from this disgraceful company.

Mr · 1 March 2023

★★★★★ 5/5

Trustpilot

Thanks to Wendy at Harron homes…

Thanks to Wendy at Harron homes killinghall who has just done an amazing deal for our new home, she’s been very professional, efficient, helpful and made our dream come true, can’t recommend her enough she has guided us through every step, wonderful and happy experience! Philippa upson

Philippa · 9 January 2021

★★★★★ 5/5

Trustpilot

Moved into Shipley Lakeside today

Moved into Shipley Lakeside today, House is beautiful all the team Nathan,Carol,Amanda,Ian,Kai have been amazing from reservation to completion. They all really care and have made the process so enjoyable. The site & location is wonderful thankyou Harron HomesShaun & Kay Barber

Shaun · 21 December 2021

★★★★★ 5/5

Trustpilot

Jane at Highfield Manor

Jane at Highfield Manor has been excellent, very knowledgeable, approachable and always at the end of the phone when we need her!

Kingsley · 26 November 2023

★★★★★ 5/5

Trustpilot

Everyone needs a Julia Portington in their life 🤩

Julia has gone above and beyond to help us finally secure our dream home. We’ve had the most stressful past few months with a rollercoaster of emotions and can honestly say we wouldn’t be where we are now without all Julia’s help. After our first purchase on The Grange fell through at Christmas we thought our dream was over but Julia came to our rescue and did all she could to help to secure us another property on The Grange. Every time we rang Julia nothing was ever too much trouble even when it was supposed to be her day off. She treat us like family (especially our 2 sons). Julia really is an amazing lady with a heart of gold and such an asset to Harron Homes.

Gemma · 20 February 2023

★★★★★ 5/5

Trustpilot

A perfect house buying experience

We popped in to the Part Exchange event at the Shipley Lakeside development in Derbyshire and we were greeted by the sales team Amanda and Charlotte, who were very accommodating and happy to help. They introduced us to Niki, their Part Ex Manager who understood our situation and was very helpful. The valuations of our current property were organised very efficiently and Niki got back to us in no time with an offer we were very happy to accept. Charlotte and Amanda again were so helpful and lovely at our reservation appointment this weekend, informing us all we needed to know about the plot with no pressure at all. The whole team have been fantastic, it's rare to meet a sales team that is so genuinely interested in the needs of the customer. It's made the whole buying process feel stress free so far and would recommend them to people wanting to buy a new home. We can't wait to move into our home this summer!

Frankie · 19 February 2023

★★★★★ 1/5

Trustpilot

Harron hell

Many of the good reviews are from people who are yet to move into their homes...we owned our home for 3 years, it was never water tight, flooded every time it rained...caused so much stress and health issues. I would not have a harron home given! Best thing we ever did was selling up! Warranty with the LABC isn't worth the paper it's written on. Do proper homework on this company before buying ...do not put yourself through the stress!The team wish to assist me now I have sold my home!!! A shame they didn't want to assist me when a wall feel down, yes a wall!!! Or when water repeatedly pissed through the roof for the whole time I owned the house...as with all the jedburgh houses... stop building houses....you cannot seem to be able to do it!!

Kirsty · 12 February 2023

★★★★★ 1/5

Trustpilot

Beware all interested in purchasing a…

Beware all interested in purchasing a home from Harron homes , it’s been a nightmare I’ve stripped back my house and started again . Gas leaks , cavity’s empty bad mortar, poor brickwork, developer poor , aftercare service is a joke , DONT TRUST A WORD THEY SAY , they take your money happily and leave you with all the problems.Me and my family are 5 years in and we still don’t have a completed estate, with endless amounts of issues and a cowboy builder to finish them Please don’t make our mistakes, DONT through your life saving away

Lee · 11 February 2023

★★★★★ 5/5

Trustpilot

Best customer service

After first meeting Julia Portington, the sales person from Harron Homes at The Grange devolpment in Shireoaks, she was extremely helpful in providing us with all the information we needed to assist us in the purchase of a new home on that site. Her knowledge and professional attitude is much appreciated. To date all the staff we have met have been very pleasant and accommodating. The house we have chosen is the Salcombe V1 which is quite different to most styles of new homes. It has a high end specification which will well meet our needs.

Stuart · 9 February 2023

★★★★★ 5/5

Trustpilot

Nevison Fold, Barnsley - Janette

Janette has been great; friendly and offers some great ideas and suggestion. Definatley interested in this development and working with the rest of the team

N · 4 September 2023

★★★★★ 5/5

Trustpilot

Visited the site,Jackie was very…

Visited the site,Jackie was very helpful.the show was was lovely I will be back to talk to Jackie again she was very knowledgable thank you

Gill · 2 September 2023

★★★★★ 4/5

Trustpilot

Salcombe VO - Far grange meadows

Salcombe VO - Far grange Meadows - We have not had the very best experience with Harron Homes since we purchased the property , issues and issues were arising, but finally have got things sorted almost, since we moved in last month & met Simon Giles the Site Manager who has taken care and full responsibility to get things done for us & I can say he has done a very good job , we feel much better and appreciate his effort and help, it now feels someone is understanding and listening to us properly . Simon took a step from day one when we spoke to him and discussed our concerns, it’s just been over a week and we can see such a difference , we feel he understands and takes his job over and beyond for his customers & For this we would give Simon 5* , but Harron homes 4* as we didn’t feel that from anyone else. Thankyou so much Simon. Also would like to add - Nicola and Sharon - (sales ) did amazing job, kept us updated and took responsibility. 5*

Amena · 6 February 2023

★★★★★ 5/5

Trustpilot

Plot 58 Oaklands Heath

I viewed a fabulous 3 bedroom house at oaklands Heath. Destiny was very knowledgeable and professional, very helpful. I am seriously considering this house true to the great service received when viewing.

Inayah · 29 January 2023

★★★★★ 5/5

Trustpilot

York Vale Gardens

Our experience of purchasing a Harron Homes property has been very positive. The process from reservation to moving in day has been very straight forward. We part exchanged our old property and received 100% market value, the PX process was very easy. We moved into our home at York Vale Gardens 5 weeks ago, just over a month ahead of schedule. The quality of the build, fixtures and fittings is excellent. The site Managers Scott and Kavin have gone above and beyond for us, nothing is too much trouble to ask them. We had a very small snag list, these jobs were completed by Chris, again nothing was too much trouble to ask and he took time and care in completing the jobs. All of the staff at this site have been excellent.Jo & Paul Plot 192

J · 27 January 2023

★★★★★ 1/5

Trustpilot

The Brambles

I have lived in my Harron Home for almost 8 months. Following an initial flurry of builders repairing numerous snags, we have since been left with an outstanding list which they are reluctant to do. Following 8 weeks of waiting, a site manager turned up and was aggressive, rude, and unprofessional & refused to even investigate. Now going through the NHBC process. I would never ever buy a Harron Hell Home again, and would NOT recommend.

Charlotte · 2 June 2023

★★★★★ 1/5

Trustpilot

Harron will let you down when it really matters.

We believed we were buying a beautiful dream home from this company, and although there were many more snags that I anticipated, as it seems the jobs were just rushed (such as uneven plaster, rough paint and more recently, all of the screws falling out of my door handles), it wasn't the biggest issue we were due to face.Due to some fault of Harron (I feel like we weren't give the truth here as they claimed the issue was as a result of flushing the systems on the estate when they had finished work, but work has not yet completed, no-one else's property's were affected and we were told there was a blockage being cleared.) our whole garden was completely flooded with sewage, all the waste from the estate and whatever other chemicals are regularly flushed down toilets. I called customer services for support and was completely abandoned and told I would need to deal with the issue myself- that involved stopping the constant flood still working its way down around the hold garden and rising up towards my back door, and then the clean up that would need to happen afterwards. I was told it was my fault and couldn't possibly be the fault of Harron - I must have continually misused the system. For over 36 hours I was left in this state until another worker returned to site, saw the disgusting mess, told me they were certain Harron was a fault and began the process of helping me rectify the situation. For just short of two months we were left in this mess - we were unable to use the garden, advised not to open the windows as it was likely that there would be toxic and hazardous chemicals on the garden.Harron eventually (after much pushing) admitted fault and picked up the mess, relaid the stones and the grass. But refused to help me deal with the rest of the disgusting mess, the ruined toys, crusted and covered with used toilet roll, the fences, the table and the BBQ. It hasn't been cleaned properly.Customer Services continue to ignore me for weeks at a time when I message, and then completely ignore specific question I ask or points that I raise.I've written to head office to complain and have received no response in return.I've never felt so completely let down by a company and the customer services.What I've learned is that when it really matters, Harron will let you down and will leave you to suffer. With lots of complaints, you may get some support, but it will be the minimum they can get away with and they won't go the extra mile to help you resolve things - even when they are the ones at fault. I simply wanted to feel that my kids could be safe in their own garden.

Megan · 21 January 2023

★★★★★ 5/5

Trustpilot

Bilsthorpe Chase

We’re really happy with our home at Bilsthorpe Chase. We’ve had great service from everyone here, in particular Hannah during the presale period and Paul post completion.

Jade · 26 June 2023