Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPlot 6 wyndthrope chase
Sandra has been so helpful from the beginning. We are first time buyers and she has made us feel at ease with the buying process. Always kept up with updates and always been there for advice.. nothing feels like too much. Really cannot thank Sandra enough for helping us with our first home.
Hannah · 19 August 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAnn Lawler
We have just purchased a new harron home on the Thorpe Meadows site at Holmewood, Chesterfield and wanted to give a special mention to Ann. She has been absolutely amazing throughout the whole process; contactable even out of office hours to reassure and look after us. Cannot praise her enough :)
Amanda · 16 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotBought a Harron Homes on Amberwood
Bought a Harron Homes on Amberwood Chase 4 years ago. There were initial snags that we’re no major than a few cracks in the plaster work, sorted it and everything else our decorator could easily sort when prepping the walls. The estate looks lovely, nicely spaced out and quiet. Just waiting for the roads to be laid!
Customer · 10 September 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent
Hannah has been exceptional from start to finish, she is a credit to the company. We reserved our home 6 weeks ago and today we have moved in to our lovely new home.
Danielle · 30 September 2023
Agent replied · 10 June 2024
Hi Danielle and thank you for taking the time to leave a review. It’s great to hear about your experiance with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHello
Hi, we moved 2 weeks ago, we are so happy Thank you so much Annette and Julie for helping us and been so kind and helpful.Many thanksFehmi with family plot 136
Fehmi · 11 November 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Riverdale Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotBilsthorpe Chase
Hannah at Bilsthorpe Chase has been amazing so far with our new house purchase. Nothing is to much trouble and she always answers any questions we have.
Dale · 4 February 2024
Agent replied · 10 June 2024
Hi Dale and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVictoria Heights ,Fixby visit
We visited the site at Fixby,Huddersfield ( Victoria Heights) and we had a fantastic welcome from Natalie.She was professional and extremely helpful showing us the plots and options available. The quality of the homes looks great and very contemporary. We were also guided through the whole process clearly which helped us to fully understand the different properties and the processes involved. At this stage I can’t speak highly enough of Harron Homes and Natalie .
Graeme · 31 January 2024
Agent replied · 10 June 2024
Hi Graeme and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFirst time buyer at Thoresby Vale
I am a first time buyer and Michelle at Harron Homes, Thoresby Vale has been amazing. She is very friendly, helpful, professional and excellent in her work. She has been supportive at every step and helped to make this a very exciting time for me. Thank you so much Michelle.
Jess · 30 November 2021
Agent replied · 10 June 2024
Hi Jess, thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe have reserved a plot
We have reserved a plot, cant wait to move in with my family. The service I receive was amazing, Jackie was so helpful. The Victoria heights development looks amazing.
Sharondeep · 8 December 2023
Agent replied · 10 June 2024
Hi Sharondeep and thank you for taking the time to leave a review. It’s great to hear about your experience at our Victoria Heights development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighly recommend
We recently reserved a Harron Home at Highfield Manor. We agreed part ex, the process was quick and smooth, Jane Jubb was extremely helpful in guiding us with the process and always available to talk if needed. Jane has excellent customer service skills, I highly recommend Harron homes to anybody looking to purchase a new home.
Matty · 28 July 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExperience so far with our purchase at…
Experience so far with our purchase at Thoresby Vale has been perfect. Michelle has been attentive and supportive and kept us up to speed throughout. Looking forward to the next stage of the journey into our new home.
Laura · 9 April 2023
Agent replied · 10 June 2024
Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience at Thoresby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJane at the Highfield Manor development…
Jane at the Highfield Manor development at Huddersfield has been most helpful. We have bombarded her with questions and frequent visits but nothing was too much trouble to her. We've always been greeted with a friendly smile, honesty, superb customer service and professionalism. Thank you very much. Martin and Natalie
Helmsley1 · 14 November 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotBeautiful setting - Onsite team fantastic - Head office awful
Moved to Shipley lakeside about 2 months ago. The on-site team are excellent and can't fault them or their service. Charlotte, Sarah, Rich, Ki and Dale are all wonderful and helpful. House only had a few snagging problems and nothing out of the ordinary. However, a word to the wise - Whatever you do, get everything sorted before you transition to head office. Every interaction we've had has been utterly abysmal from before/during purchase to (and especially) aftercare. Slow (if at all) responses, discriminatory language and once... downright negligence. Absolutely awful experience dealing with them. UPDATE: Out of the 5 minor snagging issues we have (yep just 5) NONE have been sorted in over a month.UPDATE2: Still 5 snagging issues - no responses, it's now nearly 3 months.
Johnny · 23 September 2023
Agent replied · 10 June 2024
Hi Johnny and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our North Midlands team is liaising with you at present. If you have any further queries, we would urge you to contact northmidlandscustomerservices@harronhomes.co.uk.
★★★★★ 1/5
TrustpilotProbably crooks
Harron homes fitted a drive at my property and installed a garage. I raised the following issues with them:- the drainage was not fitted correctly- the garage columns were not completed (also highlighted on a RICS survey of the house)- the drive was not cambered properly to drainOver two years, Harron homes failed to recognise the complaint or deal with itI would never recomend anyone buys their houses, especially on their development in Retford. They are crooks, with more concern for their own wallet than recognising mistakes and fixing themTheir mistakes will likely cost me upwards of £2,000 to fixI’m happy to follow up with Harron Homes and request that they contact me again as they did so with a 3 day deadline whilst I was away
Customer · 15 September 2023
Agent replied · 10 June 2024
Hi and thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 1/5
Trustpilot? Illegal builders ?
We reserved a home on Simpson Park months ago but have still not exchanged contracts because our Solicitors tell us the paperwork is not legal. Harron Homes don’t seem to be dealing with this at all other than to leave us aggressive voicemails telling us to “ignore the solicitors”. (Happy to share these.) Well, we can’t ignore the solicitors, unfortunately, as the mortgage isn’t valid on properties without correct legal documentation. We’ve completed on our sale and are stuck in an air b&b with two kids… our Solicitors are “no sale no fee” so just as keen to get us in but… no luck. I would be really cautious here - the houses look lovely but you might get to the final hurdle and find you’ve been missold and messed around :( notice there are lots of reviews on here who’ve reserved, not many completed happy customers? See Victims of Harron Homes group on Fbook and buyer beware :(
H · 12 September 2023
Agent replied · 10 June 2024
Hi H Jones and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team Sales Management team is currently looking into your review.
★★★★★ 1/5
TrustpilotNO CUSTOMER CARE AT HIGH GABLES
There have been many things along the purchasing journey that have gone a miss, and usually these can be taken as "bumps in the road", as we all know house buying is the most stressful thing you can do.As a property developer, who specialise in building and selling new build properties, you would think that Harron Homes would have mastered their ability to provide customer care and build properties to the very highest standard... DO NOT BE FOOLED!!We have been in our new home now for three weeks and have not received any form of customer care, as described in the Customer Care Charter, which states - At Harron Homes we are committed to providing the very best product and service to all of our customers. We make a number of commitments and promises as part of our customer charter.The promises made are consistently over-promises with no timeframe whatsoever on providing any trustworthy response.We are still waiting for a refund for removal fees which was promised, and we only paid for one "extra" (a doormat) and they still have not fitted this!!! The site has no snagger - therefore, don't expect any snags to be done!!I have emailed Harron Homes this morning to ask that I be given any form of communication in response to my ongoing concerns and I did not expect to receive a response, but was surprised to receive an automated response at 9:20hrs.Sadly this falls in line with all previous communication, as it states - Thank you for contacting Harron Homes customer service team. Unfortunately, our customer service lines are closed today and will reopen on Monday at 08:30 am.I am confused... It is Monday and passed 8:30am!!! Does anyone work at the Customer Care Team and will they contact me back with a suitable conclusion... I will keep you posted.
Kate · 11 September 2023
Agent replied · 10 June 2024
Hi Kate and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is currently looking into your review.
★★★★★ 5/5
TrustpilotGreat customer service and beautiful showhomes
My husband and I visited the sales office at Shipley Lakeside on Saturday morning. We were warmly greeted by Charlotte who was extremely friendly, professional and helpful. We viewed the show homes which were beautiful and, having seen quite a few recently by other developers, these are by far the nicest we have seen. Having spoken about potential builds, Charlotte took us to look at the site and suggested that we visit a showhome on a different site, giving us all the relevant details to allow us to arrange things. We are extremely impressed.
TO · 10 September 2023
Agent replied · 10 June 2024
Hi Mrs Brown and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotForge Green
Forge Green - Sheffield
Richard · 24 May 2026
Agent replied · 7 June 2026
Thank you so much for your lovely review. We’re delighted to hear that you and your husband had such a positive experience visiting Forge Green. Dawn will be thrilled to read your kind words. She’s incredibly passionate about helping customers find the right home and its wonderful to hear that you’ve found a house type that feels right for you, and we hope you enjoy seeing the plot with the building team soon.
Thank you again for taking the time to share your experience, we really appreciate it and look forward to supporting you throughout your journey with Harron Homes.
★★★★★ 5/5
TrustpilotI have just reserved my first home from…
I have just reserved my first home from Harron Homes - Shipley Lakeside development. Charlotte and Amanda were very helpful and took me through the whole process providing me with everything I needed to know. They made the whole reservation process easy.Thankyou Charlotte and Amanda :)
Callum · 6 May 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent service & guidance
Reserved a plot today at Shipley Lakeside and couldn’t have had any better help, advice and service. Charlotte was excellent informing us of all the property details and process.
Wayne · 18 November 2023
Agent replied · 10 June 2024
Hi Wayne and thank you for taking the time to leave a review. It’s great to hear about your brand new Harron home at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJust reserved a new home from Harron
Just reserved a new home from HarronWhat a fantastic experience. Jane and Karen were excellent from start to finish. They made the process extremely easy. They were an absolute delight to work with.
Consumer · 6 August 2023
Agent replied · 10 June 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experiance at Highfield Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat customer service!
We have recently decided on our choices after making a full reservation of a Birkwith home at Forest Reach. Alistair has been extra patient with us (me especially) as we have swapped and changed worktops, flooring and fitted wardrobe colours. We couldn't have hoped for anything more than our great experience so far! Thank you Alistair!
Kirsty · 15 March 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI would like to thank Jane jubb for all…
I would like to thank Jane jubb for all her help . Introducing our community to WhatsApp . Always there when we needed advice . Also matt has been fantastic checking we're happy with the house and to let him know if anything is wrong or snagging issues
Jodie · 21 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJane has been fantastic with us from…
Jane has been fantastic with us from our very first meeting through to reservation.Nothing has been too much trouble and the service has been fantastic. Jane was patient with us and our demanding children.Thank you again
Lee · 15 April 2023
Agent replied · 10 June 2024
Hi Lee and thank you for taking the time to leave a review. It’s great to hear about your experience at Highfield Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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