Harron Homes Doncaster reviews

★★★★★ 5/5

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Purchased our home four years ago on…

Purchased our home four years ago on Amberwood Chase. Site manager on site not the most helpful and customer service wasn’t the best when dealing with after care. However. The owner of the company swiftly sought for change once he was made aware. Since completed and snagging resolution, we have enjoyed four brilliant years in our family home. The design of the homes are spacious and light. We are looking to move into another property built by harron on the same site which offers additional space and have recently dealt with Jayne Jubb who was helpful and very informative of our options.

LML · 17 February 2020

★★★★★ 2/5

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Bought on Lavender Fold

Bought on Lavender Fold, Mapplewell and completed late December. In the interest of given a fair review and not just list the negatives I will start with the good part. - House is really well built and overall a great design with good features- All on site sub contracted tradesmen are decent guys and happy to help.- Estate is very well planned and great community feel- Roads are cleaned regular on the estate-Site manger did a good home demo and offered help getting rid of moving boxesProbelm areas in our own experience- Final finish is poor, doors internal don't close properly, paint work is not great with plant splashing all over the sockets- our house has suffered from not being cleaned properly before hand over and floors left covered on plaster, which is now viable through carpets. -Tiling in bathrooms lacks finesse and appears rushed and not cleaned off after grouting properly- plastering was rushed and admitted by the sub contractor. But said was due to time of year and too many house being done together. Although full credit to sub contractor who repaired quickly and accepted the issue- Issue with window, but sub contractor again sorted quickly - missing vents in bathroom, been requested but still not delivered.- back garden shocking, we knew no turf was standrad but in my own opinion it should be atleast flat and even- generally even though cleaned house looks like it's been lived in for over a year and not brand new (that is actually based on a professional oppionon from a third party- Communication/ aftercare is terrible, had no calls, replies to email via head office.- snagging list still waiting and alot of basic things need doing still. In summary harron can build a great shell of a house, but can not finish it to a new house standrad. Communication is all one way and left us feeling like the only thing that mattered was out money-

Anton · 13 February 2020

★★★★★ 5/5

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Harron Homes the Grange

I went into have a look around the show homes at the Grange and had an amazing experience! I was greeted by a lovely lady (but I can’t remember her name). I then spoke with the amazing Joanne and she showed me, my husband and the kids around the show homes and they were stunning! So clean and immaculately presented I was ready to move in straight away. Joanne discussed all of the options with us and answered all of the questions we had. She knows her stuff and made us feel so comfortable! I never leave reviews but I had to come on and say something about my experience because I was just so blown away. Thanks to Joanne and the team for being so kind! We’ll be back very very soon!!

Ashley · 10 February 2020

★★★★★ 5/5

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Homemover Scheme

We have recently reserved a Birkwith home through the Homemover Scheme that Harron Homes offer. Alistair (sales executive) has been more than helpful, he has provided us with lots of information and contacts us regularly to discuss updates. We feel confident that once our current home is STC Alistair will do all he can to offer us the best deal for our full reservation. Our journey with Harron Homes so far has been great! Thank you Alistair & the Forest Reach team.

Kirsty · 7 February 2020

★★★★★ 5/5

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Alan and Karen

We reserved a property on the Heritage Green development in Chesterfield on the 8th January 2020 the sales executive Jeanett was extremely helpful and considerate in assisting and advising us through the process. Unfortunately a few days later I had a recurrence of a serious heart problem and had to cancel my reservation. Again Jeanett was excellent helping us through this process.We would also like to add thanks to Nathan Leonard Senior sales executive for his very kind comments and assistance in this matter. Excellent Company response.

Consumer · 25 January 2020

★★★★★ 5/5

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Excellent customer service- I visited your Crich location a few…

I visited your Crich location a few months ago and was shown around your show home by Kim Gibbs. Beautiful homes and Kim was patient and knowledge and answers all of my questions regarding potentially purchasing a home that would be right for me. Kim provided me with all the information I needed and helped me to talk directly to an independent mortgage advisor providing me with further information and reassurance. Thank you, excellent customer service.

Sylvia · 28 February 2021

★★★★★ 5/5

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We love our new home!

We’ve been in our new home at Rosendale Gardens a couple of months now and love it so much! We have no major issues and are really happy with the building work. The communication from everyone has been great, we have dealt with Sandra in the office who has been fantastic and is so lovely. And Garry has kept on top of the odd things we need sorting out. We are very happy with our home!

Jodie · 28 February 2021

★★★★★ 5/5

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Fabulous Location near Sherwood Forest.

Jo & Michelle were just Fabulous from start to finish. From choosing extras to welcoming me into my New Home, nothing was to much trouble. The design of the houses are lovely. I would highly recommend Harron Homes Thoresby Vale. The location is perfect, close to Sherwood Forest and the local village Edwinstowe with many family run shops and within easy access to the A1. Looking for a new home! This site is defiantly worth visit.

Emily · 27 February 2021

★★★★★ 5/5

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What an Eldorado and also pleasing…

What an Eldorado and also pleasing customer care! Thank you.

ABIODUN · 14 September 2026

★★★★★ 5/5

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Far Grange Meadows Selby

It all happened by chance, we was driving by the development Far Grange Meadows ,whilst visiting from the Manchester area .The show homes on the front of the development caught our eye ,due to the architectural differences from other house builders .We decided just to have a look around and that’s when we fall in love with this area and development.We where so impressed with the design and construction methods which Harron have used, which add to the styling and layout of the show homes .We know we had found our dream house,the cherry on the top is the stunning location of this development .It’s on the outskirts of Selby which is surrounded with countryside, it’s very open with lots of open fields to look upon.We set the wheels turning with Maddie who I must say was brilliant ,she explained every step in detail including the time lines of when things needed to be completed .We decided to go with the part exchange opinion which Harron offers, which is 100% of the market value which saved the hassle of selling our house.We was very surprised how quick and easy the process took from start to finish it only took 7 weeks it was so smooth we could not believe it .We are so pleased with the house it is so beautiful and the layout is fantastic plus being well built we can’t fault it , yes of course there’s always a snagging list however we could only find 6 items to get fixed .During the time we moved in Maddie had left and been replaced by Julie ,thankfully again a lady who is very knowledgeable and professional, and has outstanding customer service so giving Julie the list was easy.The work was completed within 6 weeks This would have been quicker but unfortunately the team do not work weekends and I was not available during the week.But after saying that well done to Simon and his team on getting the list done so effectively and in a timely manner. Great customer service from the Harron homes team .So now we are in our dream house We can’t believe it.Harron built it ,and made it so easy to move in to the house which as now become our home .We know this is a very long review however we feel that a honest and truthful account of our experience is so important when buying the most expensive item in your lifetime

Nicholas · 15 December 2019

★★★★★ 5/5

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Re: Riverdale park , Doncaster…

Having visited lots of new house builders, I would like to say this is quite the house I wanted. Especially Julie, Annette and Michelle, who continues to help out when I have a question and coordinate with the procedure going smooth. Everything was explained to me extremely professionally and helpfully. Thanks very much!😊😊

Yvowne · 23 October 2023

★★★★★ 5/5

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Love our new Harron Home - Regents Green

We have been in our new home now for nearly 3 months and we absolutely love it. Right from the very start of us looking and just by chance visiting the sales office back in March and meeting Jo Woods (who we found to be superb) we decided to buy. The whole process from start to finish has been great and we have had no issues what so ever with the process, the employees and the expectations set, all have been met and some gone above and beyond our expectations. Mid way through the sales executive changed to Lizzie who has been brilliant. I have found her to care, is helpful, responsive, listens and personable. We were kept up to date on progress throughout and Lizzie went above and beyond for us during the week we moved in. Thank you Lizzie you are a star and an asset at Harron Homes. Paul the site manager is also an asset to Harron Homes. Paul and his team are brilliant and have been on the ball with fixing any immediate problems within days on our house. We really have had minimal snagging on our new home, in total 18. Of which there are just two too resolve and the team are on with it to the window company. All in all we have had a great experience with The Harron Homes Team at Regents Green. Well done team. (We haven’t needed to contact customer service so I can’t comment on their effectiveness. )

Mr · 14 December 2019

★★★★★ 5/5

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From the beginning of our experience…

From the beginning of our experience with Harron Homes to exchanging, completing and taking keys! Weve loved every second it's been second to none from the start. In particular Julie from Heritage Green estate has been so so helpful from from Updates onsite, making sure our house was spot on when we moved in. Her customer service has quite simply been the icing on the cake to our experience of buying with Harron Homes. I wish that everyone buying a new home had Julie as their sales lady! Thank you Harron for making our new home build experience a positive one.

Annabelle · 9 December 2019

★★★★★ 5/5

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Meadow View…

We bought from the Meadow View development, the sales ladies Tracey and Jo were very positive and very informative about the development and house types, this made our mind up to purchase our new home. We used the part exchange scheme, to which they gave us a very good price for our house, we were very pleased with deal they did for us too.The site manager Lee and assistant Todd were very friendly, they were very helpful from the new home demonstration and this continued on after we moved in, there was very little snagging to do, this was dealt with within the first few weeks of us moving in.

Spider · 9 December 2019

★★★★★ 1/5

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Where to begin

Where to begin! Firstly, I don’t personally like leaving negative reviews because I feel, in general, people are too quick on the negative and not on the positive, but in my opinion this is definitely deserved!Right from the beginning we have had problems with Harron Homes. In the Sales process (not that I feel we actually followed a process) the service was terrible. I feel we were prejudged not to be able to afford the house and when I complained that I was the one doing all of the chasing I was constantly being asked if I would like to stop everything, even when I had paid solicitors fees. In my opinion this was due to the fact that I had complained and they thought I may be a tricky customer. I took this original complaint to the Sales Director, the contact which I obtained from the customer services team. I have had no reply to this to this day. The only reason we kept on with the sale was due to the location and design of the house as we had really fallen in love with the layout. Since moving in, I would not class this as a luxury home. The finish, well it’s not finished. We moved in at the end of July 2019 and only just had a handle installed to the integral garage door at the end of November and even this isn’t finished as there is no cover to the lock. The carpet doesn’t even fit correctly in the living room, kitchen cupboard doors are scratched and there is a dent in the stainless steel splash back which was brought up on moving day, the pointing around the outside of the house is terrible (and apparently someone has been out to sort this previously), there are badly chipped bricks around the outside of the property and these are just the outstanding jobs. When we moved in the washing machine was not plumbed in, the cooker had a fault which tripped the electric to the whole house which was now our problem when we hadn’t ever used it, the dishwasher was installed trapping the water flow so couldn’t be used and the French doors on the back wouldn’t open. All the points have been brought up to the customer services team on numerous occasions. We have waited in for works to be carried out and been let down on more than one occasion. I have escalated this to the customer services manager who keeps sending the procedure to complain which I believe I have followed more than once and would not let me escalate further. After trying to get someone out to complete the works due to not having any annual leave left at work (which has perviously been used for no shows from Harron Homes) I cancelled plans to a previously booked holiday day to get some things moving. I checked, double checked and triple checked that all the jobs were on the list and had confirmation that they would all be complete on the day. The day came and the guys who came only had 4 jobs on their sheet and no materials to complete them. They had to go over to another site for the materials which took time out of the day and surprise surprise, they did not finish. One of the jobs was to change the kitchen cupboard doors. I have been told by Harron Homes on numerous occasions that these are on order but I have had to submit the same information over and over again. The doors still have not been changed. After explaining all of this to customer services and that I have no more annual leave to take as I work Monday to Friday, I would not be available to be in for work to be complete and asked if it would be possible for a weekend day. All I keep getting told is that they only work Monday to Friday 8:30am - 4pm. There is no compromise to this even though if they turned up when they said they would, the jobs would be complete and I wouldn’t have wasted the day off of work. The jobs left to do are not difficult. With the right tools and a day, these would be completed. In all I would avoid this company where possible. In my opinion, at the moment it definitely feels like it is a case as they have our money and don’t care.

Claire · 5 December 2019

★★★★★ 4/5

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Royal Wells Park, Crofton

First experience of a new build.... Lovely Sandra in Sales was very informative and things went smoothly initially, although completion dates jumped around for the latter 8months. A few issues picked up with the solicitor in terms of the private road, street lighting etc and the Sales Manager not very understanding, v abrupt and then refused to take my calls upon deposit date and sent me a shocking email to go somewhere else - terrible experience!! Once moved in, we do love the house, and it would be perfect with the exception of the plastering. Not one room in the house is 'ok'. The original site manager was soon moved on to a different site, and didn't address any issues we had. A new site manager, Matt Bradwell has taken over and since his arrival, the issues have been addressed quickly and without question. He has been fantastic, extremely understanding and made things happen. Matt has been there to help with anything - even washing down the walls in the hall at 4pm after the plasterers again let us down and left it in a huge mess!! Matt is 100% customer focused, and intent that we are happy, along with our neighbours, and we're just thankful he joined the Crofton Site as almost all snags completed and in time for Xmas. The Ground workers and other trades have been fantastic too. So all in all, a rough and upsetting hand over, but now v happy customers!

Tara · 27 November 2019

★★★★★ 5/5

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Amberwood Chase - fantastic site team!

We are currently buying plot 77 At Amberwood Chase and the site office of Jane & Steph have been absolutely brilliant throughout. We are now close to exchange after a really tough process with our chain and Jane has been very helpful with the various snags we have encountered. They have been on the ball but not pressured us but have been genuinely helpful and they are both a credit to Harron. We look forward to completing and owe a massive thanks to them both.

Andy · 25 November 2019

★★★★★ 5/5

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Lavender Fold Mapplewell

As this is the first time we have bought a new build iI wanted to share our experience of buying a property through harron homes. We decided to visit the site one afternoon (July) with the intention of looking at their Windsor house type. Once there we were really taken with the Buxton style and went away to mull over our options. Having thought of nothing else all week we returned that weekend to look at the Buxton again. Sharon in the sales office discussed our options and we decided to part exchange my property in order to reserve our plot. We were so excited and a little overwhelmed as things progressed quickly with an exchange date anticipated for a little over 6 weeks later. Unfortunately this did not happen for various reasons however the then part exchange manager Lee was brilliant and helped us exchange a little over a week later. We were given an anticipated completion date of 27th September however issues with our boundary did put a damper on things and we were disappointed to lose a small section of land which had been on our boundary line plans when we first reserved. This wasn’t fully resolved until 3 weeks after we had moved in when the fence was finally moved. In spite of this our excitement for our plot never wavered. We absolutely loved the house from the start, visiting on a weekly basis to check on the progress. As our completion date neared the CML hadn’t been signed off and consequently our completion date was delayed. Sharon was fantastic in helping us secure a completion date for the following Friday 4th October. This was the best date for us with work and for help with the move. We have now been in the property 6 weeks and love it more each day. We do have outstanding snags [ less than 10] and no house is or will ever be built perfectly. Our site managers Warwick and Andy have both been brilliant in arranging for the lads to come and carry out the snagging repairs and for letting us know if an appointment cannot be met. As we work full time we rely heavily on others been in the house for the work to be carried out. I have never been unable to contact them and every snag carried out so far has been done to a high standard. The decoration repairs carried out by Pete have been fantastic he picked up on snags I had missed and repaired ones that weren’t on the list I had given him. We did have an issue with our drains blocking affecting the shower/toilet but this was resolved that same day the lads spent 2 hours sorting it for us and we haven’t had any issues since. Whilst I do have bigger snags that need addressing I am confident they will all be resolved soon. I did over pay in my options when purchasing my choices of Lino. Eileen sorted this for me with harrons head office and I receive the refund a few weeks later. i am waiting for the 500.00 retention fee to be returned to me following the sign off of the part exchange which I am now currently chasing and hope to receive shortly. Whilst we have had little disappointments along the way the positives far exceed them and we are so glad we made the decision to move to mapplewell and purchase a harron homes property. Sarah & Luke

Sarah · 23 November 2019

★★★★★ 5/5

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Sarah and Sylvia at the Thorpe Meadows…

Sarah and Sylvia at the Thorpe Meadows development in Chesterfield were and are brilliant. Answered all our questions regarding the area as well as the property details and choices etc. Two great people who we hope to purchase our next home through if all goes well.Mark and Lucy

Mark · 10 February 2024

★★★★★ 5/5

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Royal Wells Park - Crofton

We moved onto the Royal Wells Park housing estate in Crofton in mid October. This was our first new build and we were a bit nervous given recent media coverage given to poor new build quality in general and also reports of huge snagging lists that some buyers of new builds encounter.We are extremely happy with the quality of the home we have bought and the service that we have received. Ellie Wyles was the sales executive that we dealt with primarily and she was always helpful and responsive when we contacted her.Prior to moving in we had a few concerns regarding the house and asked to speak to Matt Bradwell who is the site manager. Right from the start it was clear that Matt would go out of his way to help with any issues that we had and he quickly addressed these initial concerns. As soon as we moved in Matt brought round a snagging list to fill in and told us that he aimed to address all snags within the month. It is unrealistic to expect no snags on a new build but we were very surprised how few snags we actually had, most of which were minor. 3 weeks in and we are now down to a few snags which are all scheduled to be addressed soon. We also had a couple of bigger issues which Matt has dealt with professionally and with minimal fuss. All the staff on site that we have dealt with are professional, respectful and helpful when needed but Matt Bradwell has been our main contact since moving in. He deserves a particular mention and is a credit to the company .

Matthew · 19 November 2019

★★★★★ 1/5

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Very poor customer service

I am going in the process of buying a Harron home . How I wish I hadn’t bothered . Very poor communication have been trying to get in touch with the sales manager for 10 days not answering my texts/ calls/ emails. The incorrect information they give you and then deny it If this is what it is live before I buy the house what is going to be afterwards! Very disappointing and very stressful process! If I could I would give a negative score

Julie · 18 November 2024

★★★★★ 5/5

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Perfect House buying experience - Meadow View Plot 106

This is my second new house buying experience, and so far all I have is a positive review. We bought a home on the Meadow View site in Barnsley, this was one of the final homes, we delt with Tracey one of the sales team, who was exactly what you need when buying a house, direct, honest and patient when we were considering making the final decision. Great support on moving day and helped us with issues and decisions that are all part and parcel of buying a house. Once moved in we encountered a few problems (again all expected with a new build) and everyone was handled on site with little fuss, so a big thanks to Todd the site manager for being approachable and sorting all the issues.I’d also like to comment on the house build, as stated above the quality of the finish fromHarron is way above my previous build, accepted we did add extras but we got what we paid for. Construction runs through the family and al comment on the quality of the finish.Couldn’t thank you all enough, for making a the move easy for me and my young family, who are all settle and happy in our new home.

Mark · 5 November 2019

★★★★★ 5/5

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I went to the brambles site on Saturday…

I went to the brambles site on Saturday to have a look at plot 89 that you had for sale, sadly it wasn’t right for me and my family but I would like to say what a lovely young lady the Emily is I didn’t catch her second name she was more then happy to help and nothing was to much trouble for her she was very helpful but also had a laugh, I believe she was only young but I believe she will go very far within this company or any job she walks into the future she’s a natural talker. I asked why there was so many bad reviews about Harron homes and her answer was unbelievable ‘everyone only ever remembers bad and not the good, people are really quick to write bad reviews but never anything good, Harron homes is truthfully an amazing company how they do care for the customers and go the extra mile’ I will return in future when the time is right for a new home! Thank you Harron homes

Lee · 4 November 2019

★★★★★ 4/5

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fantastic customer service!

We already reserved a house from another development however, we weren't a hundred percent satisfied with the house. we received an offer from Harron Homes except when we went there the offer had been taken by another customer. Jane was excellent, she dug out another deal for us that was around our budget also, she seemed fully experienced in what she was doing.I'm really excited to be finally moving into my new house, hopefully in late November.All thanks to Jane!

Shno · 1 November 2019