Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst letting agency ever!!Do not recommended any contact with this "person " who working there ,worst ever!!NegativeResponsiveness, Quality, Professionalism, Value
Marcin · 25 October 2021
Agent replied · 24 October 2024
Hello Mr Nager, we do apologise that you did not get the property that you wanted however please understand and appreciate that we have several people look at our properties and it is never guaranteed that you will be able to have the property you would like. I appreciate the frustration however this is a situation that cannot be helped. Thank you
★★★★★ 1/5
Trustpilot247 in name only!
247 in name only!! They are never open. They never answer their phone. They rent out poor quality houses. They don't return calls. They are not helpful. Their staff seem untrained...........
Julia · 23 July 2017
Agent replied · 22 October 2024
Hi, I am sorry you feel that way. We are open Monday to Friday 9-5, we do aim to answer all calls within 5 rings but sometimes it can take longer at busier periods.
★★★★★ 4/5
GoogleLived In a shared house let out by 247 property Doncaster had no issues.
EDIT: Change of rating to 4 star as all problems have been resolved
Karl · 26 October 2019
Agent replied · 24 October 2024
You HAD arrears as you left giving no notice and not returning they keys You were fine for the first 3 years then just vanished...yet you give us a bad review. Charming. We have cancelled the arrears as a good will gesture for the length of time you lived with us and refunded your guarantor.
★★★★★ 5/5
GoogleHelpful friendly team, always there when you need anything. Trusty and reliable service, would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Amy · 25 October 2021
Agent replied · 24 October 2024
Hi Amy, Thanks for the review. We do our best. :)
★★★★★ 5/5
Googlefriendly and helpful staff
very fast and efficient explained everything clearly
will recommend family and friend
harley was very welcoming and did his very best to help me
thank you
Melanie · 27 October 2015
Agent replied · 24 October 2024
Many Thanks for your review.
★★★★★ 5/5
GoogleAmazing service, I've never experienced moving in like this, the owner is bloke you can respect and get along with
Dan · 25 October 2020
Agent replied · 24 October 2024
Many Thanks Pal
★★★★★ 5/5
GoogleAn excellent experience with 24/7. Professional and helpful and ready to go the extra mile.
Ivo · 25 October 2021
Agent replied · 24 October 2024
Many Thanks for your kind words. :)
★★★★★ 5/5
Google247 are so friendly and helpfull they care about you as a person not just a customer and would recomend to eny one looking for a property.
Wayne · 27 October 2015
Agent replied · 24 October 2024
Thanks Pal.
★★★★★ 5/5
Trustpilotby far the best letting agency ive used …
by far the best letting agency ive used in doncaster, really helpful, repairs were done straight away before i moved in and ive had no problems with the house at all. i really cant fault them, theyve been great. i mainly deal with mary and danielle who are both lovely. i would highly recommend them to anyone
Makenzie · 23 January 2018
★★★★★ 1/5
GoogleFirst of all this agency sais lies, second tried to rip me off, fortunetly I got money back. My advise just avoid this agency...
Simona · 26 October 2018
Agent replied · 24 October 2024
We have checked on the system and have had no Simons have applied for any of our homes. This post will be reported as it does not seem genuine.
★★★★★ 3/5
TrustpilotPoor Communications
Communications have been poor all the time I have been with 247. I have one property managed by them but hope to have three more.
Myra · 15 June 2017
Agent replied · 22 October 2024
Communication is something we have not been best at and for that we apologise. We are working hard to improve this and we hope you see a difference very quickly.
★★★★★ 5/5
GoogleGREAT TEAM TO WORK WITH.
M · 25 October 2022
Agent replied · 24 October 2024
Many Thanks
★★★★★ 5/5
Trustpilotsince being transferred to 247 …
since being transferred to 247 properties from empire, I have had a few issues regarding lack of communication. but when speaking to Danielle budding she has always sorted things out for me. she is a well mannered young lady and is a credit to 247 properties. manager material is all I can say regarding Danielle........
Janette · 25 October 2017
★★★★★ 5/5
GoogleVery helpful, communication second to none as always.
Glenn · 25 August 2024
★★★★★ 5/5
GoogleVery good customer service and very friendly and helpful😁 highly recommendedPositiveProfessionalism
Helaina · 25 October 2021
Agent replied · 24 October 2024
We do our best.
★★★★★ 5/5
GoogleFantastic team, lovely property and amazing service. Highly recommended if your looking for good quality housing with a great letting agency
Marisha · 26 October 2017
Agent replied · 24 October 2024
Thanks for your kind words!
★★★★★ 5/5
TrustpilotI have been looking around Doncaster …
I have been looking around Doncaster and I have to admit, 24/7 made it so easy. Helped point me in the right direction, and ensured I didn't get something I would regret later.Always answer the phone, email etc.. no matter how much you pester them. Customer service as it should be. Thanks guys!
Kashif · 18 July 2017
★★★★★ 1/5
GoogleWouldnt give me a chance because I had a dog and no garantoor
Michael · 25 October 2020
Agent replied · 24 October 2024
Hi Mr Smith, Please note your review cannot be used as it not a fair reflection on our services. Some landlords insurances will not allow without guarantors or Pets. Sadly we have no control over such landlord policies. Please also note this does also NOT apply to every property and some landlords accept pets and properties are dependant on affordability. Again we are sorry we cannot help you on this occasion some things we have no control over. We at 247 always do the best we can for both Tenants and Landlords equally alike.
★★★★★ 1/5
TrustpilotDon't rent with this company.
Avoid This letting Company at All Costs!
Temitope · 22 July 2024
★★★★★ 5/5
GoogleI've carried out work for 247 Property Services and found them to be both friendly and professional.
Lawrence · 26 October 2017
Agent replied · 24 October 2024
Thanks for your kind words.
★★★★★ 5/5
TrustpilotThe service and knowledge of the staff …
The service and knowledge of the staff was second to none. At first was a little hesitant to use a small / online company but can honestly say was proven wrong, we received a first class professional service with a great depth of local knowledge and sound pricing advice.
Philip · 17 June 2017
★★★★★ 1/5
GoogleShocking very rude man ........ Please give them bad opinion robbing poor people!!!!!! Very disappointed !!!!!!!
Patryk · 26 October 2017
Agent replied · 24 October 2024
This person was asked not to park on the company spaces and was shown the Do not park signs that were clearly displayed. If you park then you get a fine. I could not park outside my own shop and the man just sniggered. So of course we took the picture and then ensure the ticked was issued. He came back a few days later after he was issued the ticked and made threats to make our name bad via social media and google if we did not remove the fine. Funny thing we then had 3 bed reviews just after. We did not remove the ticket. Enjoy your fine. Never bow down to threats. We have removed parking fines for those that are genuine but just because you need to go to the post office, really. If you was disabled or a pensioner then of-course we would help but not just because you demand us to and threatened us.
★★★★★ 5/5
TrustpilotThankyou
Absoloutly fantastic!! From becoming homeless with my 3 children to moving in a property took 24 hours!! This is amazing in its self. Then to have a minor accident in the house my son recived an apologetic gift of a iPad. This is just going above and beyond.
Alice · 13 October 2017
★★★★★ 1/5
GoogleMy kids live in one of your managed properties ...........not great to be perfectly honest .......
Nigel · 26 October 2016
Agent replied · 24 October 2024
Please provide us details so we may check and learnt to what went wrong. This is a rare issue so we would like to fully investigate and correct the problem.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
