Trusted Agent profile · Didcot, Oxfordshire
Verified
★★★★★
879 reviews across 2 platforms
212 Broadway, Didcot, Oxfordshire, OX11 8RS
Part of Chancellors, see every office.
Chancellors's office in Didcot, Oxfordshire, at 212 Broadway, is rated 4.3 out of 5 across 879 reviews on two platforms, including 526 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Didcot office, from every platform, shown as written. First names only.
5/5
GoogleDefinitely would recommend this branch of Chancellors. Katherine Yates was friendly, helpful and efficient in dealing with my questions and helping to solve any issues quickly. Thank you very much for making my house move easier and bit less stressful.
5/5
GoogleDealing with Katherine Yates was a pleasure. The whole process was efficient, clear and hassle-free. I wouldn't hesitate to give her a call in the future if I need to move house again. Thanks Katherine :-)
1/5
FacebookYour company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.
5/5
FacebookWould just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!
5/5
FacebookJordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend
5/5
GoogleCaitlin met us for our viewing on time and with a smile. She was very informative about the property and the area. A very swift and pleasant experience.
Hi Peter, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookAustyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!
Thank you ??
1/5
FacebookVery poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for
Hi Justin, we are very disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
5/5
GoogleI recently viewed a property with Phoebe in Didcot. She was very informative and professional. She had good knowledge of the area and kept in regular contact with me. I would highly recommend Didcot Chancellors.
5/5
GoogleLettings agent was frank , honest and helpful where he could be, was upfront with information he didnt have , which was appreciated against experiance with agents blagging it , easily approachable
Thank you for leaving us this great review Daniel, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
GoogleHighly impressed with the professional way of dealing with clients. The place itself was located at a good location surrounded with natural environment.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleRhiannon and Caitlin have been instrumental in finding my partner and I the perfect property to rent. Thank you both, you’re both fantastic!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
FacebookI recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.
5/5
GoogleExtremely friendly and helpful. Although the dates didn't work out in the end and I ended up going with a different company, they were all very polite and even helped with setting up WIFI in my new accommodation.
Hi George, thank you for leaving us this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleChancellors staff do not respond to emails. You tell them your budget and they insist on ignoring it and spamming you with properties out of your price range. I specifically asked not to be on any mailing lists, only to find that i receive property alerts at 5am from them.
Hi Chris, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk? Many thanks.
5/5
Facebookmy experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!
Well done Sean!
5/5
GoogleAbsolutely professional and humane. Paid attention to my inquiries and provided apt responses during the viewing.
Thank you Nwachukwu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookI worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!
5/5
GoogleChancellors have been a consistently helpful and attentive Estate Agents, with Jack being a particularly pleasant host for viewings!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleAfter contacting chancellors with instructions on what I was looking for, Mr Hartley came back to me with 2 options fitting my expectations in less than a week.
Thank you Zo Zo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleCannot praise Jack Yeaman highly enough for his professional, enthusiastic and extremely informative viewings, made a wet Saturday afternoon an absolute pleasure. He really went that extra mile for us, Many thanks Jack
5/5
GoogleShe was friendly,receptive and patience with me
Thank you for this great review!
1/5
FacebookPoor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!
5/5
FacebookIt’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.
Well done Tegan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Didcot won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
