Trusted Agent profile · Didcot · Oxfordshire
Verified
★★★★★
879 reviews across 2 platforms
212 Broadway, Didcot, Oxfordshire, OX11 8RS
Part of Chancellors, see every office.
Chancellors's office in Didcot, Oxfordshire, at 212 Broadway, is rated 4.3 out of 5 across 879 reviews on two platforms, including 526 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Didcot office, from every platform, shown as written. First names only.
5/5
GoogleTheir level of professionalism is top notch and they made the house hunting quite easy and ensured we got the perfect accommodation. Kudos to Caitlin.
Thank you Temitope for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleCannot praise Jack Yeaman highly enough for his professional, enthusiastic and extremely informative viewings, made a wet Saturday afternoon an absolute pleasure. He really went that extra mile for us, Many thanks Jack
5/5
GoogleVery good service. Alex was always at the other end off the phone and helped us though a tricky house purchase. Very pleased with Alex's service from start to finish.
4/5
GoogleWe would like to thank Jack Yeaman, Didcot Branch, for his advice and professional help in marketing our property for rental. He was very enthusiastic every step of the way.
5/5
FacebookEmma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma
5/5
FacebookCan't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.
5/5
GoogleGood customer service. I was assisted exactly as I wanted although I didn't get the property I needed but was happy with the service.
Thank you TAKUDZWA for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookAbsolute shambles. I wish I could take the stars away. They do nothing apart from robbing people without giving the service. Started with Daniel from the Sunbury office who promised us of great customer service and communication. Daniel along with his team at sunbury hardly communicated and their specialist team had no clue when they spoke to me over the phone. A sale that would normally take couple of months took over five months to complete. When I layed the frustation out to the senior directors they first asked me to pay their fees. Once I paid the fees they just told me to that there is nothing they can do. Plz plz plz do not deal with this company. You will regret your decision for ever
5/5
FacebookWe have had the pleasure of dealing with Jayne Morris originally from the Kington branch, who helped us almost 2 years ago with our rental search. She had ideas and inspirations for us, before we even moved in. Nothing was a problem and she would always plan to see us, for viewings, when convenient with myself and my partner. Since we have lived here, Jayne has always gone above and beyond with helping us and sorting any problems out, highly recommended.
5/5
FacebookI was delighted with the excellent service I received from Declan Hartigan at Chancellors. I called one morning on the off chance there were any vacant properties to view that afternoon and he arranged a viewing within a couple hours. I loved the property and was able to make an application in minutes. The entire process has been smooth as Declan has kept me well-informed and immediately answered any queries I've had. Also, the entire process was completed within a week! The help and efficiency I have received from Chancellors has taken the stress away from moving house!
5/5
GoogleHelped me to find a place to rent within 2 weeks of search. Professionals who rely maybe too much on phone calls instead of emails for my liking
Hi Alexandr, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleGreat experience with chancellors of didcot so far - Katherine Yates has been especially helpful in helping us find our flat and looking forward to moving in next week!
5/5
GoogleI was shown a few properties to rent by Mr Jack Yeaman. I really appreciated his honest advice and the flexibility to arrange viewings at the convenience of as many potential tenants as possible. He was very helpful at directing me to further steps in making an application for a property. Further to that, I received speedy support in processing the application in the Office. On top of everything, Chancellors offer really good price on administration fees.
5/5
GoogleBuying your first home is very stressful, but Phoebe has been amazing she has introduced me to all the right people, which are making my life a lot easier.
1/5
FacebookI rent a flat via Chancellors and I have not seen people more UNPROFESSIONAL in my whole life. They only care about taking your money at the beginning of the process and making up ridiculous excuses to keep the money of your deposit at the end. NEVER AGAIN!
Exactly our experience too. I would never ever deal with this estate agent again. Absolutely disgraceful the way they treat tenants.
5/5
GoogleHad a lovely viewing with one of chancellors employe Caitlin bishop and have nothing but good words to say she’s easy to talk to and doesn’t make you feel awkward!
Thank you for leaving us this great review Xox, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
GoogleFast to follow-up and transparent in dealings.
Thank you for leaving us this great review Izzed, It would mean a lot to the Didcot team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
FacebookGeorgina Marshall has been excellent over the past few weeks on a number of deals. She's efficient, makes sure matters are progressing and is friendly and approachable. A real credit to Chancellors.
4/5
GoogleChancellors - Didcot I have found the team at Chancellors to be very helpful in the processes that we have gone through to date with selling our home. Although still to exchange contracts, Riannah and David especially have been very forthcoming with providing us with the best marketing and correspondence with refence to selling our home. It is never easy to make the decision to sell your home and the customer service and care are of great importance in maintaning an excellent company rapport and service with your clients. I am confident in saying that I would highly recommmend Chancellors in Didcot for their continued excellence and service that we have been given.
5/5
GoogleI just wanted to thank you and your team for your service so far. As you know I saw a few estate agents to value my property, and what made you stand out was the professionalism of your firm and great contact. I’ve just received your brochure in record time, and are so impressed with your photographer who took the time to listen to my concerns and tailored the photos to the very best standard. I can see why you employ a professional, and don’t just rely on your team taking pictures with a good camera! I’ve also been very impressed by your admin team, who always know who I am and have made me feel so comfortable through this process. I would urge anyone considering to employ your services to not only speak to you but also go into your office to see your team in action, as I was impressed to see how they work so well together, which in the end is only going to benefit me!
5/5
FacebookAs a contractor working with Chancellors has been great the refurbishment dept and property managers are friendly and helpful. Casey Gramson and Elysia Phillips have been fantastic to work with. They help greatly to get jobs completed, relaying information to Landlords and tenants.
Thank you Nicola!
5/5
GoogleExcellent advice on property and was early for appointment which always helps. Great viewing and hope to be in contact soon. Thanks
Thank you for this wonderful review Joe. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI was shown a flat by Joseph this afternoon. He was fab - incredibly honest with me about the property, and very approachable.
Thank you Connie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI phoned them on Monday to arrange a viewing and I'm still waiting for them to phone me back! It is now Thursday!! This site is insisting I put a star rating, I've had to put one but they don't deserve it
Hi Sue, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Didcot won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
