Trusted Agent profile · Didcot, Oxfordshire
Verified
★★★★★
879 reviews across 2 platforms
212 Broadway, Didcot, Oxfordshire, OX11 8RS
Part of Chancellors, see every office.
Chancellors's office in Didcot, Oxfordshire, at 212 Broadway, is rated 4.3 out of 5 across 879 reviews on two platforms, including 526 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Didcot office, from every platform, shown as written. First names only.
5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
5/5
GoogleI've been always treated well by chancellors agents. This time I've been dealt by Bryony Hallum, and she's very cooperative and patient. And she followed up everything with me. Even though I wasn't sure about letting the property, still she helped me and guided me. 5 stars for her and chancellors.
Thank you for leaving us this great review Momina, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
5/5
GoogleExcellent service provided by Chancellors who kept us up to date with what was happening during the process. Loved my experience with Catlin and Joseph, they have excellent service. I would definitely recommend them to anyone in search of house/apartment.
Thank you Denna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleAvoid, avoid, avoid!!! Or you'll regret getting involved with Chancellors
Thank you for letting us know about this Philipa, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
5/5
GoogleIt was a nice experience got all the information I needed as quickly as possible.
Thank you for leaving us this great review Ronke, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
4/5
GoogleImpressed with the customer service, very professional and friendly Lettings negotiator I will recommend Chancellors for all Lettings
Thank you for leaving us this great review Judy, It would mean a lot to the Didcot team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleChancellors Didcot are excellent value for money in their management of my rental properties. The service and communication are great. I particularly appreciate the regular inspection reports and mid-tenancy check ups to make sure everyone is happy. Highly recommended.
Thank you Hazel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookHorrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.
I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable
5/5
GoogleI turned to Chancellors after using other lettings agencies who left my property in a mess without any tenants after 3.5months. I was really impressed by Callum’s skill at finding me quality tenants in two weeks since I approached him. Thank You so much!
Hi Jane, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Thank you for the kind words Maggie. Glad to be of help
5/5
FacebookI recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
5/5
FacebookBeen managed for around a year, Francesca is great!
Thank you so much!
5/5
GoogleI had a nice experience with the staff that attended to me; she was engaging throughout the viewing period; providing answers to every of my question and made sure I had a nice experience.
Hi Oluwatobi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
FacebookI just wanted to give a massive thank you to Lewis Stacey from the Abingdon branch. He has been dealing with our move and I could not fault him in any way, such lovely people as well. Thank you again. Kind regards, Sharna Dixon.
1/5
FacebookWaiting over a week for a viewing when I am a cash buyer is unacceptable. So is insisting on a BAFO on one house today and not enabling me to view the possible alternate. Staff have little or zero knowledge of the house you are viewing. All In All very very frustrating !!
Thank you for bringing this to our attention Daryl, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleI had a positive experience with them. The staff was professional and efficient, providing clear guidance. Their commitment to transparency and excellent service is commendable.
Thank you for leaving us this great review Recep, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
GoogleJust awful. You can't speak to someone in office to book a viewing, it is some head office somewhere who have no idea about the properties you're interested in, they turn up late to viewings, they don't ask for feedback after viewings, and most importantly they over price their houses!NegativeQuality
Thank you for bringing this to our attention (name), we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to louise.hughes@chancellors.co.uk? Thank you.
1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
5/5
GoogleKatherine Yates was really helpful, she found some great properties for us and we found a lovely rental that we are really happy with. Her advice on the different types of properties and their layout was particularly helpful. Thanks Katherine!
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Didcot won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
