Trusted Agent profile · Devon
★★★★★
996 reviews across 3 platforms
68 South Street, Exeter, Devon, EX1 1EE
Martin and Co's office in Devon, at 68 South Street, is rated 2.3 out of 5 across 996 reviews on three platforms, including 138 Google reviews rated 4.2.
Every review we hold for the Devon office, from every platform, shown as written. First names only.
4/5
TrustpilotMartin & Co- Stirling
Martin & Co- StirlingChanged letting agent to Martin & Co in Stirling and it has been like night and day the level of service from them. Communication has been excellent and friendly staff who answer my queries in a timely manner and good communication also with my tenant.
1/5
TrustpilotAwful
Awful. Don’t use. Never reply to enquiries.
1/5
TrustpilotAbsolutely terrible
Absolutely terrible. Please do not use CHELSEA Reach Branch. Staff incompetent. Owner arrogant and rude. Totally unprofessional. I have taken them to the ombudsman and won compensation, that is how bad they have been. Collected keys and let themselves into my property, without my permission, when the contract between us had finished.
5/5
GoogleI have used Martin & Co for about six years now and they have been fantastic, always get me good tenants and sort out any problems quickly and efficiently. I wouldn't use anyone else, they are a great team.PositiveProfessionalism
1/5
Trustpilot1 star is high score for martin & co.
1 star is high score for martin & co.The company tried to withhold my deposit.They are rude and discriminatory.The Trust Score shows martin & co.'s true colors.Stay away or you will regret it!
1/5
TrustpilotMy experience with Martin-co has been…
My experience with Martin-co has been hell.One stuff was swearing whilst discussing an issue and being disrespectful.I have never experienced such treatment unprofessional behaviour.No response from the team.
5/5
TrustpilotHad the quickest experience!
Had the quickest experience with Martin and Co Huddersfield Branch. From viewing the property to moving in, they were extremely helpful and went above and beyond! Thank you.
5/5
GoogleI would highly recommend Martin & Co if you're looking for an excellent service. They have found tenants for two of our properties and Madeline especially gives honest and extremely helpful advice and recommendations. Their rates are very competative. We have used other letting agents previously but Martin & Co are definitely the best!
1/5
TrustpilotDisgraceful customer service
Disgraceful customer service. I offered the full asking price for a property to later be told the seller wanted cash buyers or first time buyers only. Not only this, but they didn’t have the decency to inform me the property had been sold just 2 days after my full offer.
5/5
Trustpilotmove in very quick
Thanks a lot for Reece Land and Talana's service, they help me accelerate the process to move in a flat, they are very kind and warm!
4/5
TrustpilotI rented with Charlotte Sweeney
I rented with Charlotte Sweeney, and she was wonderful, helped me every step of the way, didn’t make me feel pressured, the flat is lovely, amazing experience, I would recommend to anyone. Thank you!
5/5
TrustpilotI find Courtney very professional
I find Courtney very professional, friendly and efficient in dealing with all issues and enquiries, always with prompt feed back in matters whether big or small.Courtney has an outstanding ability to listen, which is an important asset but rare in this busy world.
1/5
TrustpilotAbsolutely atrocious customer service…
Absolutely atrocious customer service on multiple occasions, final straw was broken when the rudest teenage estate agent I have ever had to deal with declined my phone call and ignored my partner and I at the viewing. They shan't be getting a penny of my money. Ridiculously rude and uncooperative. Birmingham branch
5/5
GoogleWe have worked with Martin & Co Exeter for a number of years now and find their properties to be of a very high standard. They have an excellent team that help landlords and tenants keep their properties in great condition. We would highly recommend.
1/5
TrustpilotVery friendly until they have your…
Very friendly until they have your money.Once moved in they instantly changed to unhelpful greedy selfish people.Just want to rob you and make your life hell.Reported many problems but they were ignored.Would not touch these guys with a barge pole!Avoid at all costs!!!!
1/5
TrustpilotAmazingly bad
Martin & Co are setting new standards for letting agents in London. If you thought their greediness was impressive (with nearly 3 times the usual rate for reference checking) you'll be stunned at their complete lack of competence, their total lack of interest, and their abilities in lying directly to your face.
1/5
TrustpilotLeeds branch (letting)
Leeds branch (letting) - terrible and untrustworthy, they spend your money without consent and have little regard for what they can do with client's funds in spite of it being illegal. Third party services provided for repairs are mostly poor quality and unchallengeable. I'm looking to exit as soon as possible.
4/5
TrustpilotMartin & Co Wakefield.
Martin & Co Wakefield.My experience to date with the Wakefield office and staff has been brilliant, they listen to em and act on any requests.All our friendly and polite.Excellence service from the various contracted services, Paul the plumber/handyman, Adam the gasman.Best wishesRuth VCastleford, Wakefield
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
1/5
TrustpilotGiles Mugford from Camberley Branch
Giles Mugford, Camberley Branch.Property: 2 Lower Canes, Yateley, GU46 6PYI put an offer of £290,000 on 26-May-2015. My offer was declined with the reason that my offer was lower than other offers. From land registry, I see that property was then sold for £271,000 on 18th Aug 2015. Wonder why?
1/5
TrustpilotRe your complaints
P. BOUCHER - reference you teview of 4/09 - Brighton Branch. If you want to reach out to me via Trust Pilot?
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
5/5
GoogleMartin & Co manages one student rental property for me last year. Their professionalism, efficiency and friendliness has definitely won my trust and respect. I signed contracts with them for two more properties this year.
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
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