Every review we hold for the Devon office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe came to this agency in hope they would efficiently help us with a mortgage advisor and we have been given, Micheal Ashton. He has wasted our time constantly asking for documents we have sent him before. As we are also foreigners, he has mislead us and took us for granted for the language barrier and lost more than £800 pounds for no reason. They never gave us the correct guidance. The estate agents told us to pay for the searches but the mortgage was still not ready. Hence, we lost the money given to the solicitors we have put for a property. Because of lack of efficiency, we have waited almost more than a year just to buy 1 PROPERTY. Even though we have changed our minds during the process of buying a house, the time we have wasted was definitely unacceptable. I wouldn't recommend this agency to anyone to save both the time and money.NegativeResponsiveness, Quality, Professionalism, Value
Anesly · 15 June 2021
★★★★★ 5/5
GoogleLeigh was excellent from start to finish great estate agents pleasure to deal with them
Chris · 15 June 2023
★★★★★ 5/5
GoogleDealt with most of the team, brought and sold with them. Externally quick and responding, would use again. Dealt with Hannah & Jamie 10/10
Chris · 15 June 2022
★★★★★ 4/5
GoogleGreat experience with Connells. I had a bad experience with another agency and switching to Connells was the best decision. Excellent communication and highly efficient.
Lana · 19 August 2023
Agent replied · 14 June 2024
Many thanks for your marvellous review. Best wishes, Lucy, Customer Relations.
★★★★★ 3/5
GoogleThe estate agent was helpful but the forms too tricky to complete.
Margaret · 15 April 2024
Agent replied · 14 June 2024
Hello Margaret Bradshaw, I am sorry you feel this way please email me at complianceresidential@connells.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience with Conells paignton. Tanita was really caring and so helpful. All we wanted was some advice and we got so much more. Will be using these guys again!
Emma · 16 June 2019
★★★★★ 5/5
GoogleThe lettings team are so professional and helpful. They are quick to respond to emails and phone calls and really made the process of letting out our property through them as painless and hassle-free as possible by explaining everything, advising and keeping us up to date. They’re a world a way from the letting agent we previously used and we’re so glad we switched.PositiveResponsiveness, Professionalism, Value
Amy · 15 June 2022
★★★★★ 5/5
GoogleOn first contact, the property I was after had been let, and the ever so polite and helpful lady offered a similar property and I couldn't of been more chuffed that I got this property instead. The staff are lovely, always doing their absolute best. I'd have
to say very professional people, from when you step in the office you can tell you're going to be happy about enquiring about properties with them. I certainly was.
Mark · 15 June 2020
★★★★★ 1/5
GoogleNot even worth the one star absolute worst estate agents ever!!!! In 7 weeks all Ben did was mess us about knowing that we had no where to live with our 3 babies 2 seriously ill as well. They were quick enough on taking the £300 holding fee for a property but guess what that fell through in fact all 4 houses did? U tell me! I would not use Connells if I was paid!!! Ben NEVER returned any calls or messages always lying 🤥 absolute joke his excuse was there is nothing new on the market well funny how we got our self sorted! Oh yeah and we r still waiting for the refund!!!! Do not use This apauling company all they do is take ur money and mess u about everyone I've spoke to have said the same !!!!!!! Ben u really r a joke mate!!!!
Sue · 16 June 2018
★★★★★ 5/5
GoogleAs a professional landlord with properties managed in several locations and by other agents I am consistently impressed by the sheer professionalism, attention to detail and positive approach by Tanita and Leigh in the lettings team. They are true ambassadors for Connells and with doubt the sole reason we continue to have our properties managed by Connells. Thanks for your continued support and hard work.
Simon · 15 June 2022
★★★★★ 5/5
GoogleHighly recommend this paignton branch of connells. We were given a fantastic service from the start to completion on our recent house sale. Any questions or queries we had throughout were always dealt with in a very quick and satisfactory manner. Special mention must go to the branch manager Jennifer for her continued patience and good advice to our many questions throughout the sales process,
Aswell as Ellie and Sarah for their close work on the sale
Todd · 16 June 2019
★★★★★ 5/5
GoogleThe lettings team are so professional and helpful. They are quick to respond to emails and phone calls and really made the process of letting out our property through them as painless and hassle-free as possible by explaining everything, advising and keeping us up to date. They’re a world a way from the letting agent we previously used and we’re so glad we switched.PositiveResponsiveness, Professionalism, Value
Amy · 23 November 2021
★★★★★ 5/5
GoogleGreat service, excellent advice and support from the beginning through to completion. Highly recommended.
Gareth · 22 March 2025
★★★★★ 4/5
GoogleJAMIE AND ALL THE STAFF VERY HELPFUL WITH SELLING MY RENTAL HOUSE, MANY THANKS
Nicole · 19 August 2023
Agent replied · 14 June 2024
Thank you for your great review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery
poor communication and customer service.
Louise · 15 February 2024
Agent replied · 14 June 2024
Hello Louise, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible, don't recommend.
Mia · 16 March 2024
Agent replied · 14 June 2024
Hello Mia (Mia), I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant! Thank you Leigh you were amazing!PositiveResponsiveness, Quality, Professionalism
Paul · 25 August 2021
★★★★★ 5/5
GoogleConnells have been a huge help for me during a difficult time, leigh Godfrey pulled out the stocks to get me into a flat as quickly as possible and I appreciate all the help given during the process.
Axel · 15 June 2023
★★★★★ 5/5
GoogleVery friendly and helpful staff. Would never have got through the process of selling and buying without Jamie’s expert help. Many thanks.
Susan · 15 April 2024
★★★★★ 5/5
GoogleMorning I would just like to say connells were fantastic with selling my property they were on the phone with advise. update regularly very happy to recommend them thankyou again connells
Pete · 15 June 2023
★★★★★ 1/5
GoogleDisgusting branch of this company. Once they had their money they did absolutely nothing to assist with some issues I had. When it came to a renewal they sent a text just using my address, no name, as correspondence. Arrogant and unprofessional as they come. I would not recommend they are used for anything.
Mark · 16 June 2019
★★★★★ 5/5
GoogleI have had great help through a few issues from the lettings dept in the paignton branch just wanted to give public thanks for the support, great team.
Tm'250 · 15 June 2023
★★★★★ 5/5
GoogleLovely helpful staff. Pleasant get the job done. Rent. Buy. Even just to ask questions they are helpful
Debbie · 16 June 2019
Agent replied · 14 June 2024
Hi there, thank you so much for the 5* review of the Paignton branch!
★★★★★ 5/5
GoogleAbsolutely lovely people to deal with, helpful and efficient
Joanne · 25 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
