Connells reviews

★★★★★ 5/5

Google

From the very first moment Lynsey came to value our property, we felt completely confident and reassured that we were in the best possible hands. She did absolutely everything she said she would do and more. Lynsey achieved an incredible price for our home, far exceeding our expectations, and even now I still can’t quite believe she and Jamie managed to secure the exact figure we were hoping for. Both Lynsey and Jamie were beyond proactive throughout the entire process. Their communication, dedication, and determination never wavered, and it truly felt like they cared about our sale as much as we did. Unfortunately, the journey wasn’t plain sailing when our chain unexpectedly collapsed, which was incredibly stressful. However, once again, Lynsey and Jamie stepped up without hesitation, worked tirelessly behind the scenes, and achieved yet another fantastic price for our property. I honestly cannot thank the team at Connells enough, especially Lynsey and Jamie, for all the help, support, and hard work they have given us from start to finish. Because of them, we are now able to move on and go and live our dream, something that would not have been possible without their commitment and expertise. I would recommend Connells any day of the week to anyone looking to sell their home. A great team, a great company, and truly outstanding service from people who go above and beyond.

Malcolm · 16 February 2026

★★★★★ 5/5

Google

Tara Portsmouth is an absolute delight. Incredibly professional and enthusiastic. The only letting agent i look forward to hearing from! I viewed a property on the 10th and shes had me all moved in by the 27th of that same month! Ill definitely be using connells again. And hopefully I get Tara again next time too!

Ross · 16 March 2026

★★★★★ 5/5

Google

Dealt with Jamie Neale the manager at the branch and he was always quick to respond even out of office hours on our recent purchase, kept both ourselves the buyer and seller updated regularly. even dropped our keys at our new property saving us an extra hassle on completion day. moving long distance we felt confident in his handling of the purchase.

JANE · 16 September 2025

★★★★★ 5/5

Google

Lillie and Tara were such a great help with our move in. They spent a lot of time with us throughout the process and explained everything in great detail through a language barrier and answered all questions with knowledge and care.

Hristo · 16 February 2026

★★★★★ 5/5

Google

I would highly recommend using Connells to sell your home. We have just sold our house through them. Jamie is particularly supportive, staying on top of everything and chasing down the chain. It was a very stressful time and he was in constant contact with us and kept us calm. Lindsey was brilliant covering for Jamie at times and kept me sane! Jordan & Jess were also extremely helpful and were mainly responsible for showing prospective buyers around. All were very professional and friendly. I wouldn’t hesitate using any of them again.

Karen · 22 December 2024

★★★★★ 5/5

Google

We were helped by Tara who helped us get comfortable in our new flat just in time for Christmas. She was extremely polite, helpful and open to questions throughout the process. Thank you so much Tara!

Mollie · 16 December 2025

★★★★★ 5/5

Google

Tara was incredibly helpful and friendly and has made my first time-renting experience smooth and easy to understand. She's kept me well informed and communication has been great

Jamie · 16 February 2026

★★★★★ 5/5

Google

Finding our new home was made so easy due to Tara Portsmouth being there to guide us through every step. Tara was so helpful, and patient- will recommend Connells to friends and family :)

Toprope · 16 November 2025

★★★★★ 5/5

Google

One of the easiest 5 star reviews we have written. Fiona, our mortgage advisor at Connells, made the whole process so much easier to understand and navigate. Applying for a mortgage again after 20 years, the process had changed so much. Fiona held our hands, filled me with confidence and kept me sane throughout. She is professional, knowledgeable and approachable and I cannot recommend her enough. Thank you Fiona from Julie and Andy

Andy · 15 May 2024

★★★★★ 5/5

Google

We have used Connell’s to purchase our property that we are due to move in to next week. We have worked with Jamie throughout and he has been incredibly helpful in moving the process along and helping facilitate work that needs to be completed. He has been easy to contact and has always returned communications quickly and efficiently. I have previously felt quite patronised being a younger female, where people have spoken to my husband instead of to me, whereas I have never felt this with Connell’s. We have had a couple of blips when it has come to viewing the property but I wouldn’t let this diminish my overall experience. I can’t speak from a point of view of them selling a property, but would definitely use Connells again.

Holly · 19 August 2023

★★★★★ 5/5

Google

Want to give a big thanks to Tara who showed us around some flats while we were out trying to rent. The professionalism and courtesy that we received was going beyond anything we had received up to this stage. Big thank you to Connells for their service and we'll definitely recommend them and will use them in future if needed.

Martina · 22 September 2024

★★★★★ 5/5

Google

Tara was amazing and so helpful in finding us the perfect house! Would definitely recommend for anyone who’s looking to rent.

Sophie · 16 December 2025

★★★★★ 5/5

Google

My experience with Connells has been a positive one! Tara was very helpful from my first interaction with her. thorough and fast at getting her job done. I would definitely recommend this agency, all the staff were awesome Many thanks

E · 26 April 2025

★★★★★ 5/5

Google

Absolutely 1st class service. Jamie did everything he could do to make everything go so smoothly. This is the 3rd time Connells have assisted our move and nothing was too much for them. Lynsey was very helpful too. Connells are the only firm I will use if needed again. As I know the service is second to none.

Val · 27 July 2024

★★★★★ 5/5

Google

Very good service, Lynsey was great to deal with at the beginning with regards to listing the property and any questions I had, the rest of the team were very good once a buyer had been found and I received great communication. The sale went through without too much stress

Wendy · 8 October 2024

★★★★★ 5/5

Google

Tara was definitely an asset to Connells. She was so willing to help and made sure that everything was so smooth without any hassle throughout the process. She was a pretty good listener too. Will recommend anybody to contact her when dealing with letting at Connells.

Jay · 25 October 2024

★★★★★ 5/5

Google

Jamie has been amazing throughout the whole process, extremely helpful and accommodating. He kept us updated every step of the way, without the need for us to chase at all! We wouldn’t hesitate to contact Connells and use them again in the future. Thanks Jamie!

Stevie · 1 November 2024

★★★★★ 5/5

Google

I cannot thank Tara enough for all her hard work in finding myself and my partner a property, she has been brilliant at communicating with me, she has always been available for me to call also. The journey was simple and easy because of her.

Bethany · 1 October 2024

★★★★★ 5/5

Google

Huge thanks to Lindsey and Jamie for looking after us during the selling of my Stepmum's house. Nothing was ever too much trouble for Jamie and he kept me informed of every step of the journey. It has been an extremely smooth process and a pleasure dealing with them.

Carol · 27 July 2024

★★★★★ 5/5

Google

Thanks Jamie for all your help and advice in selling our bungalow and buying our apartment you helped us so very much ,also thanks to all your staff all frendly and helpful .We are very happy in the apartment and lovely living here Thanks again Peter and Michael

Peter · 25 July 2024

★★★★★ 5/5

Google

When it came to selling our home, Connells were fantastic from start to finish. Jamie was particularly helpful - his patience and persistence to get the deal done were essential in getting us over the line. Many thanks!

Jon · 4 December 2024

★★★★★ 5/5

Google

We had a really positive experience with Tanita and Tara. We were first time renters and they were both patient and knowledgeable in answering any questions we had. Everything was sorted supper quick, we had moved into our home just 5 days after viewing it.

Finnley · 3 August 2024

★★★★★ 5/5

Google

Tara and lillie in the rental team helped me all the way through the process of move in. The girls supported me through even a language barrier. I'm greatful for all the time and effort they put in and would reccomend them to everyone!

Ivan · 16 February 2026

★★★★★ 5/5

Google

Jamie has been unbelievably honest and so efficient in helping our family home complete. He went above and beyond, chasing solicitors to arrange completion and always letting us know everything that was going on. All the staff were always friendly and helpful.

Diane · 24 August 2024