Connells reviews

★★★★★ 1/5

Google

I put a property on the market in Galmpton for sale at the end of July, Connells sent there valuer out and she was keen to get the property on the books, after signing the acceptance and going on the market , i had one viewing the first week and got no feedback and heard nothing from connells at all, not even a phone call , email or anything I can accept the market is slow and lack of buyers, but the service from connels was non existent , not one call in 16 weeks of marketing ,even at the end when i emailed to take the property off the market, all i got was an email to say ok, not a call to see why or any feedback at all I would not reccomend Connells to sell anything Roger Swift

Rog · 16 November 2024

★★★★★ 5/5

Google

5 Stars, Excellent Service! I had a fantastic experience with Connells Estate Agents. Jordan was exceptional, professional, knowledgeable, and always helpful. He made the entire process smooth and stress-free. Highly recommend!

Hayley · 1 December 2024

★★★★★ 5/5

Google

Having to sell my father’s flat was a very daunting experience as I’ve never sold a property before! With many thanks to Lyndsey and Jamie everything went well, communication was brilliant between everyone involved and I’m glad to finally have completion 😊 …

Wendy · 16 March 2024

★★★★★ 5/5

Google

Lillie and Charlotte dealt with everything accordingly, very friendly staff thanks for your help to get me a flat I also got a nice move in box of goodies thank you guys from matthew O'Reilly

Matty · 16 February 2026

★★★★★ 5/5

Google

Had a fantastic experience with Tara who was extremely helpful all the way through from organising viewings to final signing and was very quick with any responses or questions I had.

Jacob · 16 March 2026

★★★★★ 1/5

Google

Left multiple messages and emails didn't get one call or reply back. Family member had the same experience, really poor service. Also typos in most adverts - not very professional

Han · 16 March 2026

★★★★★ 5/5

Google

Happy to say I had an outstanding experience dealing with Connells and there agent Tara Portsmouth. They made easy step of the letting process easy and were helpful and friendly throughout. Would recommend.

Robbie · 16 February 2026

★★★★★ 5/5

Google

We needed to rent a place quickly and Tara helped us do that, in just 5 days from calling up to moving in! Tara got everything done super quick and helped us every step of the way as it was our first time renting. She was professional but still really warm and understanding, a real asset to the company. Another person we’d like to mention is Tanita who sorted everything super quick whilst being patient and welcoming towards us. Overall great experience!

Ryan · 3 August 2024

★★★★★ 5/5

Google

As I walked through the door of Connells, Leigh Greeted me with a big smile and a friendly greeting. This has not been my experience with other estate agents! From start to finish, the service has been professional, efficient and seamless. When I have called the branch, no matter who answers the phone, everyone has been friendly, polite and helpful, which is something I value. I highly recommend Leigh Godfrey and Connells. They will be my first port of call to buy, sell or rent in the future.

Caroline · 15 June 2023

★★★★★ 5/5

Google

Jamie has been so helpful from start to finish! Our purchase was very smooth and we cant fault the level of service and support we received! Thank you so much!

Ella · 31 May 2024

★★★★★ 1/5

Google

Our experience of dealing with Connells was dreadful. Our Landlords decided to sell and initially we were told we would not be pressured to move. Within days we were contacted by 'Jamie' who showed zero empathy or tact and was pressuring us into agreeing to viewings & photos. We politely declined stating our privacy reasons and within days Connells had obviously complained to our Landlords and we were served a section 21. We continued in this time to receive text messages trying to arrange photos....even after we moved! A Connells employee came to do a valuation on the property and suggested that maybe we would be better off being made homeless! All the staff need to be retrained in how to treat people properly rather than being driven by targets and greed. Connells have a letting department too, there's no way I would want to be a Tenant managed by them if this is an example of how they treat people.

Jenny · 16 March 2024

★★★★★ 5/5

Google

Had a great experience with Connell's Mortgage Advisor, Fiona Stevenson. She was very helpful from start to finish. Guided us through the mortgage application process, as well as building and contents etc. Made the process very enjoyable and also ensured we got the best possible deal/outcome. Worth noting she is very proactive as well, always checking in to make sure things are moving as they should, and if they aren't, helps to get that done. Would highly recommend.

Jacob · 15 April 2024

★★★★★ 5/5

Google

Connells have been amazing helping me with my property search. After not having any luck with other agents,I am so glad I contacted connells to try to find a place. Leigh was great from start to finish kept in regular contact and got everything sent through and completed very quickly. I was moved in just over a week after viewing a property! Brilliant service,I would definitely recommend Connells for your property search 😊

Grace · 15 June 2023

★★★★★ 5/5

Google

I first met Lynsey from Connells back in March when she came to do a valuation on my property. She came bounding in, full of excitement and enthusiasm. After meeting with other estate agents, I decided to go with Connells because of their … More

Kerry · 7 July 2025

★★★★★ 5/5

Google

Tara from Connells has been such a massive help. A shiny and bubbly person who really tries to go above and beyond. She has really helped my journey into renting and made the process so easy and straightforward. I can't say enough how great she is and definitely an irreplaceable asset to Connells. Will definitely be sticking with this estate agent in the future :)

Tara · 1 October 2024

★★★★★ 5/5

Google

Got great help from Lillie with finding my new flat, was quick and communicative and a pleasant experience all around

Ryan · 16 February 2026

★★★★★ 1/5

Google

The absolute worst experience we could imagine. Moved us in to a dirty and unfit house and have done nothing to support us in welfare and intervening with the landlord to ensure our rights were upheld.

Gabriella · 19 September 2025

★★★★★ 5/5

Google

Great staff, great communication, Jamie and his team work tirelessly to get the right results. A great big thank you from Tony & Alison. Sold our property.😁 …

Anthony · 15 February 2024

★★★★★ 5/5

Google

We lost an earlier property we found through a different estate agent, not their fault mind. We were then urgently needing to find a new property because we had already lost 8 weeks with the earlier property. We explained to issue to Lauren Mitchell who was unbelievably helpful in finding another property that met our requirements. She saved us much time by only giving us suitable properties meeting our needs and we have now started the purchase on a property she found for us. We would definitely recommend Lauren if you want efficiency.PositiveProfessionalism

Rogerio · 15 June 2022

★★★★★ 5/5

Google

The Connells letting department, more specifically Tanita and Leigh is most proficient. Be it buying, selling, or letting a home, the process can be stressful; failing that daunting. I always have a multitude of questions or concerns, yet both Tanita and Leigh resolve my queries, and where they do not know the answer; they find the correct response and get back in touch. Their courtesy and time to talk is most reassuring, but while still maintaining a prudent level of business sense. This balance gives me great peace of mind and other businesses could learn from this duo.

Harry · 15 June 2022

★★★★★ 5/5

Google

Thank you for your amazing service, both sale and purchase. I was kept well informed the whole way through, Jamie seemed to make a special effort to get both over the line. Not sure we ever would have made it without your help. All the staff I had dealings with were cheerful and helpful. Great company to deal with.

Gillian · 24 November 2024

★★★★★ 5/5

Google

Tara was wonderful in the lettings team. Really helped me and my partner with our first rental and guided us in the right path to lead us where we are now!

Ellie · 26 April 2025

★★★★★ 5/5

Google

Absolutely 1st class service. I can't thank enough Lynsey, Jamie, Jordan and Jess for everything. I was originality marketed by someone else who made a lot of promises. They didn't even stay in contact. I then was introduced to connells and what a great service from start to finish with all there staff. I would thoroughly recommend connells anyday

Maurice · 10 November 2024

★★★★★ 5/5

Google

Our experience so far has been incredible. We purchased an investment property earlier in the year and asked Tanita if she would manage the property for us, on a full management basis. We can’t thank her enough for the communication & advice she and her team have given us so far, knowing our investment is in good hands makes a huge difference. Would definitely recommend.

Stephen · 25 July 2024