Trusted Agent profile

Complete reviews

4.6

★★★★★ Excellent

246 reviews across 2 platforms

79 Queen Street, Newton Abbot, Devon TQ12 2AU

Complete's Devon office at 79 Queen Street is rated 4.6 out of 5 across 246 reviews on two platforms, including 179 Google reviews rated 4.7. The 67 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

179

Reviews on Google

This office

Trustpilot logo

67

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Devon office, from every platform, shown as written. First names only.

5/5

Google

Excellent experience finding our next home with Kate from Complete. She is very knowledgeable and well experienced, and understood what we needed (very supportive and understanding regards to pets in rental properties). She supported us prior and after moving in and was always able to answer all of our queries. With the help of Kate, our move in process went smoothly! Thank you.

Monique · 16 March 2026

5/5

Trustpilot

First time buying experience

I was looked after by Ryan, Finlay and Tia.

Hidden · 21 August 2026

Agent replied · 25 September 2026

Thank you for your lovely review of our Exeter team!

5/5

Google

I found Becky and the team really helpful- phonecalls and queries all answered quickly and professionally. No hard selling just genuine people supporting you to find what you are looking for. The step by step guide is just what I needed, knowing what to do and when, and using it as a checklist helped me to feel like I was in control. Sue

Sue · 13 June 2022

Agent replied · 12 June 2024

Thank you Sue for your kind words about our team. It's great to hear back from our customers that we've been able to help. We really appreciate your time writing.

5/5

Google

Amazing estate agents! They helped me and the wife find our ideal home with none of the hassle or agency fees that other estate agents have. They're patient if you have issues, helpful if you require assistance with anything and quick at getting everything set up. I personally want to thank Ryan from the newton branch; he was so lovely and informative. He helped take alot of weight off my shoulders during the whole process. Beth also for putting up with my constant phone calls and pointing me in the right direction. If I do decide to move again, this will be my first choice without a doubt.

Jay · 16 October 2023

5/5

Google

The customer service, communication, and overall experience of renting out our house has been second to none from the Complete Lettings team. From the wonderful approach Kim took from the first meeting to fully understand and appreciate the uniqueness of our house to the excellent marketing, to the constant support we received from Beth and Ryan was superb. The team worked tremendously hard to ensure that they found the right tenants to suit the house providing continuous updates and feedback which filled us with confidence. Overall, the service has been outstanding and I would highly recommend Complete Lettings Agency.

Chloe · 16 October 2023

4/5

Google

Pleasant Estate & Letting Agents to deal with. Joseph was pleasant and introduced me to the property. Steph kept me informed updating me with the progression of sale. I took some recommendations from them, but definitely would arrange a conveyancer much closer to home next time and not online. When collecting keys, I had an uneasy feeling about being able to get into the property as I was presented with one main key for potentially three doors that I would have to open to get inside the property. When I got to the property, I then realised there was an issue. At least I got in and now need to resolve issues. Thanks!

Sally · 17 August 2023

5/5

Google

Well what can I say! If ever a team worked as one then the Lettings Team at Complete, Newton Abbot are the best example ever. As a new Landlord I was guided expertly by the whole team through the process and my property successfully rented out within 5 weeks. Kim Wallis ( Manager) ensured that as a new Landlord I was compliant in terms of regulations and explained thoroughly how the Terms of Business worked and ensured I had the appropriate insurances etc. Kim also guided me when it came to applications and the information available to help me make my Tenant decision. Beth kept me up to date with viewings and progress and then saw the successful tenant application through to move in. Sophie dealt very professionally with some initial teething maintenance issues and Ellie confirmed how the future inspection process would be completed. On move in Susie very quickly submitted all the meter readings and I had all credits due back in my bank account within 3 working days..... very impressed. Susie also ensured a very detailed inventory took place. Altogether Ladies you have been a pleasure to do business with, many thanks for all your help and support.

Fiona · 17 August 2023

5/5

Google

I am a first time landlord, with very little knowledge of current regulations.I had rigid criteria for potential tenants, Kim and her team were more than helpful guiding me through the minefield of advertising shortlisting and advised me on the current legislation regarding gas and electrical safety, arranging certificates.keeping me informed at all times. I can’t recommend them enough.

Annemarie · 13 June 2022

Agent replied · 12 June 2024

It is great to hear how our lettings team have helped with your property Annemarie, thank you so much for spending the time to write such a wonderful review.

1/5

Google

Dreadful agents!! They take their fees and you get little or nothing in return. There was a problem with the boiler, caused by the tenant.. Complete sent around a handy man, not an LPG boiler trained plumber, who reported the boiler was very old and needed replacing. This boiler was less than 5 yrs old and top of the range. I had to get a Worcester Bosch engineer out myself to repair it, it certainly didn't need replacing. This is just one example of many that I experienced with Complete Lettings incompetence. I have rated them one star but I'd rather give them 0. Don't use them, there are plenty of excellent agents out there who will make sure your property is well looked after.

Bernice · 13 June 2023

5/5

Google

I dealt with Bradley (manager) and Rebecca with the sale of my house. No words can express how brilliant these two are and how grateful I am. Made the whole process so simple for me. Highly professional and friendly. As Bradley put it "Leave it all to us you won't have to lift a finger". He was true to his word. Rebecca did the viewings ( Probably a lot more behind the scenes). I was informed immediately of any developments by email or telephone (Thanks Rebecca your a gem). Cannot rate this Complete highly enough.

Stephen · 13 June 2023

5/5

Google

Initially contacted Complete to do a valuation. Josh was thorough and reassuring. He had very evidently done his research into similar properties on the market to give an accurate valuation which I trusted. On this basis we decided to sell with Complete, and every member of the team (we met everyone except the big boss) had the same reassuring, kind and competent manner. Everyone went the extra mile to help and ensure things went smoothly. Fantastic team. Highly recommend them!

Surtees20 · 13 June 2023

5/5

Trustpilot

Complete package.

Kept informed. Quick to resolve any issues. Highly recommend.

Judith · 10 July 2026

Agent replied · 25 September 2026

Thank you for your lovely review!

5/5

Trustpilot

Excellent letting agency

Excellent letting agency, super lovely staff, nothing is too much trouble.

Mr · 23 June 2026

Agent replied · 25 September 2026

Thank you for your lovely review!

5/5

Trustpilot

It was a good experience with the…

It was a good experience with the complete team.

Customer · 5 July 2026

Agent replied · 25 September 2026

Thank you for your lovely review!

5/5

Google

Sara was very professional, friendly and approachable. The viewing of the house was very informative and we felt at ease. She organised our move to a rented property promptly, taking into account our personal situation and circumstances. We cannot thank her enough, she has been brilliant.

Ella · 13 June 2023

Agent replied · 12 June 2024

Thank you Ella, we're really grateful and appreciate you taking the time to share your rating with us. It's so good to hear your experience of our lettings department and Sara was very pleased to read your kind words. Thank you for taking the time.

5/5

Trustpilot

Prince Mathew

It is very genuine and good letting agency

Prince · 2 July 2026

Agent replied · 25 September 2026

Thank you for your kind review Prince. It has been a pleasure managing the property in which you live.

5/5

Google

As a tenant since 2013, I can highly recommend Complete Estate & Letting Agents/ Newton Abbot. The team is very professional especially Sophie Samuel, always very helpful if I need assistance with a problem. She’s always very efficient and I feel extremely confident with them.

Shaymaa · 13 June 2023

Agent replied · 12 June 2024

Thank you Shaymaa for the great review of our lettings team! So kind of you to leave this and we are very pleased to have been able to help.

5/5

Google

Sophie dealt with both reported maintenance issues straight away and within 24hrs I was in contact with the maintenance team arranging a suitable date to come and resolve the issues, Steve the maintenance guy was spot on with his work, reliable service received and 5 star work for both jobs Thank you Sophie amazing customer service given

Donna · 5 August 2024

5/5

Trustpilot

Very kind

Very kind, respectful ,friendly, helpful.

Sulu · 3 July 2026

Agent replied · 25 September 2026

Thank you for your review Sulu!

5/5

Trustpilot

We were very happy with the service…

We were very happy with the service from Complete. They were always extremely helpful and friendly. Gave excellent advice and got the house sold.

Fiona · 22 September 2026

5/5

Google

Beth Fairchild-Davies went above and beyond for myself and my family, to get us into a suitable rental as soon as possible. Genuine/caring and supportive. We would 100% recommend her and the team at Newton Abbot. Thank you again.

Scott · 8 January 2025

5/5

Google

My partner and I just bought a house through complete and the whole experience was so easy! Being a first time buyer, we had no idea on the process but Complete would call us up to check in and advise us on things to do which was very helpful. The best estate agent in Newton Abbot! A special thanks to Will and Josh who have both been amazing!

Lewis · 13 June 2023

5/5

Google

I have recently let a flat from Complete Newton Abbot and the service I received was second to none. Beth was very knowledgeable and any questions I had, she was able to answer. I would highly recommend Complete to any of my friends and family.

Simon · 13 June 2022

Agent replied · 12 June 2024

Thank you Simon for your wonderful review of our Newton Abbot Lettings Team, Beth in particular. Beth is a brilliant member of the team and was so pleased to read your review ; thank you so much for having taken the time to write this. Your feedback and kind words are greatly appreciated.

5/5

Trustpilot

Mia, Ben, Wendy & Team

Mia, Ben, Wendy and the team went above and beyond to help us with our purchase of a bungalow. we have previously viewed a different property but it sold before we got an offer on ours, but they kept us informed of new property's that came up for sale. We would certainly recommend them and couldn't thank them enough. They always replied to my phone calls within a couple of hours. Although there were several issues with our buyers we got there in the end.Thank you!

Gail · 5 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Complete's Google reviews

Questions about Complete

How many reviews does Complete have?

Complete's Devon office has 246 reviews across two platforms: 179 on Google, 67 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Complete's rating?

Complete is rated 4.6 out of 5 across all 246 reviews, and 4.7 out of 5 on Google from 179 reviews, checked 9 October 2026.

Where is Complete's Devon office?

Complete, 79 Queen Street, Newton Abbot, Devon TQ12 2AU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.