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Jones Robinson reviews

★★★★★ Excellent

548 reviews across 1 platform

3 Wine Street, Devizes SN10 1AP

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Jones Robinson's Devizes office at 3 Wine Street is rated 4.8 out of 5 across 548 reviews on 1 platform, including 548 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

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4.8 / 5

548

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Devizes

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

Couldn’t have asked for a better service. I locked myself out with my two children. Called the branch to arrange finding someone to collect the key, or find transport to get there. They instantly drove the key out to me and were there within minutes. Thank you so much!

Richard · 23 March 2025

Agent replied · 11 November 2024

Thank you so much Richard, we were so pleased to be of assistance!

5/5

Google

I phoned Jones Robinson to enquire whether any new properties were coming to market in a specific area, as I was about to place a final bid on a particular house. Mykile Andrews was incredibly helpful. He gave me so much background …

Julie · 8 October 2022

Agent replied · 30 July 2023

Thanks Julie, we really appreciate your feedback and recommendation!

5/5

Google

We couldn’t have asked for a better estate agent. The devizes team has been incredibly professional and supportive every step of the way. Andrew and Mikyle went above and beyond by keeping on top of everything and keeping us up to date …

Natalia · 8 October 2022

Agent replied · 30 July 2023

Thank you for posting these kind lovely comments Natalia - Andrew and Mikyle will be absolutely thrilled to read your feedback!

5/5

Google

Having recently used Jones Robinson to market my rental property I would like to say how professional and efficient they were. Sian was my point of contact and I was impressed with her knowledge and customer service. Sian quickly secured a new tenant for me and made the entire process stress free.

Andrew · 22 June 2021

Agent replied

Thank you Andrew, we really appreciate you posting a review for our lettings department - Sian will be delighted to read your feedback!

5/5

Google

I found the whole team at Jones Robinson to be very professional, friendly and helpful. They took time to listen to any concerns. Queries were dealt with quickly and efficiently. The whole process went smoothly.

Agnes · 22 June 2023

Agent replied · 30 July 2023

Agnes - thank you for posting this kind review! We really appreciate it.

5/5

Google

Having recently completed on the sale of my mother's property with the expert help of Jones Robinson I would recommend them to anyone thinking about a move. Andrew Francis deserves a medal and Rosie, Chloe and all the team are a pleasure to deal with. Very happy client!

Linda · 23 March 2025

Agent replied · 22 December 2024

Linda - thank you for posting this lovely recommendation for our Devizes branch! Andrew, Rosie, Chloe and the rest of the team have loved being of help!

5/5

Google

A very; Polite, efficient and informative estate agents. Sold our house with no issues at all. Thank you to Andrew and the team!

James · 23 March 2024

Agent replied · 24 March 2024

Thank you for posting this lovely review, James. Andrew and the team have loved being of help!

5/5

Google

Andrew handled the whole process very professionally. Our purchase went through smoothly and without a hitch. Michael Dolan

Michael · 23 January 2026

Agent replied · 24 March 2026

Thanks Michael for posting this review for Andrew!

5/5

Google

I have been well served by everyone I spoke to, especially Andrew Francis, when I rang the Devizes office. All queries were answered professionally and quickly. If I ever move back to the Devizes area, I would use their services again. Thank you very much for all the help and guidance I received. Jennifer Haynes

Jennifer · 8 July 2020

Agent replied

Thank you so much for this review, Jennifer, we are very pleased to be able to help and I know Andrew will appreciate your feedback!

5/5

Google

Thank you Andrew and the whole team in the Devizes office. Throughout our sale you have acted with professionalism and diligence, giving appropriate timely advice, seeing our sale through to a very satisfactory conclusion.

Jonathan · 22 June 2023

Agent replied · 30 July 2023

Jonathan - thank you very much for posting this kind review! Andrew and the team will appreciate your lovely comments.

4/5

Google

The sale of the cottage took over 2 years with 2 buyers pulling out and having a long wait for probate but the Jones Robinson team stuck with it. The cottage was overvalued at the beginning but the customer service was very good .

Rachel · 1 May 2025

Agent replied · 24 March 2026

Thank you for posting this review, Rachel. The team have loved being of help.

4/5

Google

The team at Jones Robinson did a great job of selling our home and we are grateful for all their help.

Liz · 23 December 2025

Agent replied · 24 March 2026

Thank you so much, Liz!

5/5

Google

Excellent service from start to finish. A particular strength of Andrew and the team is the level at which they communicate throughout the sale, always keeping you updated and in the loop. This helps ensure that the process is as stress free as possible.

Liz · 22 June 2022

Agent replied · 30 July 2023

Thank you so much Liz, Andrew and the team will absolutely love reading your comments!

5/5

Google

It was a pleasure to deal with Andrew Francis and the team at Jones Robinson. Andrew was very professional and attentive, keeping us updated and well informed throughout the whole process. The team in the office were very helpful and …

John · 8 October 2022

Agent replied · 30 July 2023

Thank you for the recommendation, John, we really appreciate it! Andrew will love reading these kind comments!

5/5

Google

I have just had a very satisfactory sale of my house in Devizes

Elaine · 23 February 2026

Agent replied · 24 March 2026

Thank you for posting this review, Elaine! We really appreciate it!

5/5

Google

I would highly recommend this Estate Agency. Although I was the buyer and, therefore, not their client, I got excellent service from them. Andrew Francis kept me sane throughout the process, which was very difficult at times, due to …

Patricia · 8 October 2022

Agent replied · 30 July 2023

Patricia, thank you for taking the time to leave such a lovely review for Andrew! He will really appreciate your kind comments.

5/5

Google

Jayne was open and welcoming, quickly gaining a rapport with myself the buyer, very knowledgable, execellant mini presentation introducing me to the expainatory documents, listened well and …

Xxxx · 8 October 2023

Agent replied · 30 July 2023

Thank you for posting this kind review for Jayne!

5/5

Google

Having just completed on a purchase through Jones Robinson, I have to say the service & support by Andrew & the team in Devizes has been 1st class - Thank you all.

Peter · 22 June 2023

Agent replied · 30 July 2023

Peter, thank you for posting this lovely review! Andrew and the team will be absolutely thrilled to read your feedback.

5/5

Google

Jones Robinson/Martin Walker has just sold my mothers bungalow. I have been very impressed from start to finish by Andrew, Mikyle and team. It didn’t matter if we spoke on the phone or by email, nothing was too much trouble and they always gave good sound advice. I would definitely recommend them.

Belinda · 22 June 2020

Agent replied

Thank you for your kind words Belinda, which Google have now published. Our Devizes team were very pleased to be of service and really appreciate you taking the time to post your review.

5/5

Google

Fantastic service agreed valuation with no issues very pleasant and easy to work with. The potential buyers were vetted regarding finance availability and length of …

Richard · 8 October 2025

Agent replied · 24 March 2026

Thank you Richard and Tracey for taking the time to write this review and recommendation!

5/5

Google

From the beginning of our long journey from the Probate valuation of our late parents house to completion of sale , Jones Robinson have been an amazing company,that have reassured me throughout. Martin Walker came for the initial Probate valuation and was informative, respectful and helpful. After other Probate valuations I had no doubt but to ask Jones Robinson to sell the family home, as I felt most comfortable with them. Mikyle came and was very knowledgeable, and advised us on all aspects of the house sale. We were pleased with all the interest that the house generated and the company arranged an open house day, all lines of communication were thoroughly well organised. Andrew through out the process has been understanding and gave me positive guidance, updating me at every stage. Thank you to all the team, you are all fantastic and made an emotional farewell to our family home an easier process.

Sara · 1 May 2023

Agent replied · 30 July 2023

Sara - thank you for taking the time to post this kind review for the team. We really appreciate it!

5/5

Google

Andrew and the team were amazing. Andrew kept us informed every step of the way and the rest of the team were there for any questions or needs. Thanks again!

Zara · 22 June 2023

Agent replied · 30 July 2023

Thank you Zara, what lovely feedback - the team will be thrilled to read your kind comments!

5/5

Google

From start to completion very professional, responsive and regular contact keeps you in touch with progress - particular help from Andrew Francis who kept us well informed over what was a long process and very much kept the positivity going - seriously recommend

Glyn · 23 March 2025

Agent replied · 30 July 2023

Thank you, Glyn. Andrew has loved being of help!

5/5

Google

Recently moved and bought a house through this company As in all moves there were stressful times however the staff were lovely and helpful …

Caroline · 8 October 2025

Agent replied · 24 March 2026

Thank you, Caroline. - we really appreciate you taking the time to post this kind review for Andrew and Chloe.

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Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Devizes office has 548 reviews across 1 platform: 548 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 548 reviews, and 4.8 out of 5 on Google from 548 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Devizes won Platinum; Jones Robinson, Newbury won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Devizes office?

Jones Robinson, 3 Wine Street, Devizes SN10 1AP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.