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Jones Robinson reviews

★★★★★ Excellent

548 reviews across 1 platform

3 Wine Street, Devizes SN10 1AP

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Jones Robinson's Devizes office at 3 Wine Street is rated 4.8 out of 5 across 548 reviews on 1 platform, including 548 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

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4.8 / 5

548

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Devizes

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

We recently sold my mother's property through Jones Robinson of Devizes. From the initial valuation with Mikyle to the sales negotiations conducted by Andrew and the team, we were impressed by the highly professional and dedicated approach, …

Philip · 8 October 2024

Agent replied · 24 March 2024

Philip, thank you for taking the time to post this kind recommendation for Mikyle and Andrew! We really appreciate it!

5/5

Google

Jones Robinson sold my house this year. They were communicative and professional from receipt of the offer, all the way to completion. I dealt with Andrew, who worked tirelessly to get the sale through very quickly …

Hannah · 8 October 2024

Agent replied · 30 December 2023

Thank you for posting this lovely review, Hannah! Andrew has loved being of help!

5/5

Google

Professional and experienced estate agents. I recently bought a house and Jones Robinson acted for the seller. I had a number of unexpected issues during the conveyance and Andrew Francis was always helpful, practical and responsive. …

Fiona · 8 October 2024

Agent replied · 24 August 2024

Thank you for taking the time to post this review, Fiona! Andrew has loved being of help.

4/5

Google

Excellent service. Andrew kept me informed on the way with updates etc. Probably not your fault but long delay getting a key's on the day.

Robert · 23 March 2025

Agent replied · 23 October 2024

Thank you, Robert! We really appreciate you posting this review.

5/5

Google

Very positive experience buying through Jones Robinson. Mainly dealt with Andrew who was very polite and was an excellent conduit between us and the sellers.

James · 23 March 2025

Agent replied · 11 November 2024

Thank you, James. We really appreciate you posting this for Andrew.

5/5

Google

Jones Robinson gave excellent service - responding quickly to enquiries and helpful advice about marketing my property

Polly · 3 August 2026

Agent replied · 5 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

We are grateful to Andrew and Mikyle at Jones Robinson for successfully negotiating on our behalf our offer for the property. There was a problem with a water leak which had damaged a ceiling. Understandably we were anxious that this should be rectified before completing the purchase. True to form, this was resolved rapidly by Jones Robinson who also ascertained the cause. The final touch, on completion, was a bottle of Sauvignon which was very gratefully received. I would recommend Jones Robinson to anyone considering a property sale/purchase.

Tom · 10 March 2020

Agent replied

That's a lovely review Tom, thank you very much. Andrew and Mikyle will really appreciate your comments and are pleased to have been of service!

5/5

Google

Just bought our first house through Jones Robinson. Great experience from start to finish. Cannot thanks Andrew enough for keeping us updated throughout the process and working hard all the way through to completion. …

Sarah · 8 October 2024

Agent replied · 30 December 2023

Sarah - thank you for posting this lovely recommendation. Andrew has loved being of help!

5/5

Google

We recently sold our house with Jones Robinson, Andrew and the team was really helpful throughout the whole process. Thank you 😃 …

Matthew · 23 March 2025

Agent replied · 24 March 2026

Thank you, Matthew! We really appreciate you posting this review for Andrew and the Devizes team.

5/5

Google

When my family's firm of Chartered Surveyors for three generations decided to give up their letting department I was forced to find a new agent. So we found Martin Walker Chartered surveyors in Devizes to take over the letting of our properties 10 years ago, and I cannot find a bad word to say about their management. The tenants are all happy too. Sian Kirk has been brilliant. We recently decided to sell one property which Jones Robinson incorporating Martin Walker have dealt with. The sales was by no means straightforward, but with the patience of Mikyle Andrews and Andrew Francis in the team they have overcome an unbelievable string of hurdles on the route to exchange. After receiving a large number of potential buyers in the first week they were invited to tender offers . 10 offers came in and so we accepted the highest cash buyer. However, the neighbour was determined he was going to buy this property and he caused enough trouble to prevent anyone else from doing so. He then continued on a day-to-day basis for five months to send continual e-mails and telephone calls, passing deadlines for exchange and querying this and that as well as trying to have the price reduced and being extremely awkward. We are so happy with the way this has been handled - unending professionalism, politeness and patience. We would use Jones Robinson again and recommend them to other people.

Heather · 7 October 2019

Agent replied

Thank you for spending time to post your feedback Heather, we are pleased to have been of service and that we achieved the right result in the end for you!

5/5

Google

Estate agents are not my husband’s favourite people! However, our experience with Jones Robinson in Devizes was excellent! Such a surprise to have an agent who actually cares. All the staff were very friendly, Andrew our main point of call kept us up to date with our purchase. We would 100% recommended this estate agent in Devizes.

Helena · 22 June 2023

Agent replied · 30 July 2023

Helena - thank you for posting this kind recommendation. We really do appreciate it!

5/5

Google

Very smooth process selling our property with Jones robinson, always able to contact someone when you need an update and Andrew was very good at pushing along solicitors to get all the paperwork done in a convenient time frame. And Martin was very good at taking the pictures and getting the property listed to right move.

Jake · 22 June 2023

Agent replied · 30 December 2023

Thank you for taking the time to post this review. Andrew and Martin will love reading your kind comments.

5/5

Google

Huge thanks to Martin Walker for his invaluable knowledge and expertise, great advice and generosity with his time when he valued my property this week, 12 years after selling my last house. …

Liz · 8 October 2024

Agent replied · 30 December 2023

Thankyou for posting this kind review, Liz! Martin and Chloe will love reading these kind comments.

5/5

Google

I have always found Jones Robinson to be fair and open and very reliable. Recently I have had bad experiences with Solicitors and Jones Robinson were so helpful and kind.

Anthea · 1 April 2026

Agent replied · 22 April 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Andrew was very helpful with the purchase of our 1st home, chasing solicitors on our behalf where needed and generally keeping us updated throughout. Would definitely look to use Jones Robinson in the future for buying or selling.

Matt · 22 June 2024

Agent replied · 27 August 2023

Thank you, Matt! This is a lovely review, Andrew will love reading your kind comments!

5/5

Google

We would like to thank everyone at Jones Robinson's, especially Andrew Francis who helped us out with some complicated forms, Was always ready to help even during the lock down he was just at the end of the phone, can't thank him enough . Our sale and purchase went through smoothly especially during difficult time. Would highly recommend, All the staff very helpful nothing was too much trouble Our Sincere thanks Coleen & Andy Smiles

Coleen · 8 July 2020

Agent replied

Thank you so much for taking the time to post your review, Andrew and the team at Devizes will really appreciate your comments, I know they enjoyed being of assistance to you over the last few months!

5/5

Google

Very smooth process selling our property with Jones robinson, always able to contact someone when you need an update and Andrew was very good at pushing along solicitors to get all the paperwork done in a convenient time frame. And Martin was very good at taking the pictures and getting the property listed to right move.

Improve · 1 May 2023

Agent replied · 30 July 2023

Thank you for taking the time to post this review. Andrew and Martin will love reading your kind comments.

5/5

Google

I was a tenant in a Jones Robinson property until recently, and they were excellent in supporting me during my tenancy, including swift repairs, and every member of the team was considerate and friendly. The end of tenancy has gone smoothly, and I'd especially like to thank Andy and Mikyle for that. Thanks again!

Alex · 22 June 2023

Agent replied · 30 July 2023

Thanks for posting this kind review, Alex! We really appreciate it!

5/5

Google

A big thank you to Andrew and the team on the purchase of our property in Devizes - from start to finish we received 5* service and we cannot thank you enough for all your support. If we ever buy/sell again we will certainly be coming back to you guys. Thanks Ryan & Craig

Ryan · 22 June 2023

Agent replied · 30 July 2023

Thank you for taking the time to post this review, Ryan! We really appreciate it!

5/5

Google

Our purchase didn’t go to plan. Andrew was very supportive and done everything in our power to help us

Deborah · 23 March 2025

Agent replied · 10 December 2024

Thank you, Deborah. Andrew has loved being of help!

5/5

Google

Our house was an unusual shape and size but they got lots of viewing for us. Their communication was great. Friendly and professional staff. Then once the offer came in they again communicated well with us. It’s been a slow process but made bearable in their professional hands.

Ellen · 9 October 2025

Agent replied · 24 March 2026

Thank you, Ellen! We really appreciate you posting this review.

5/5

Google

We recently arranged for our house to be valued through Jones Robinson Devizes. From booking the appointment through the very helpful Sophia and the clear, considered valuation provided by Mikyle, the process was fast and efficient

Peter · 23 January 2026

Agent replied · 24 March 2026

That's so great to hear - Sophia and Mikyle will really appreciate your feedback and were both so pleased to be of service.

5/5

Google

Mikyle and Andrew and their team at Jones Robinson did everything we set out to do when I instructed them regarding the sale of my flat in Devizes in a very difficult market. An excellent buyer was found and a satisfactory deal achieved where all parties were happy. Thanks to you all.

Flying · 23 August 2025

Agent replied · 24 March 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Rosie is very professional and a delight to deal with. Thank you for your advice and assistance!

George · 23 March 2025

Agent replied · 24 March 2026

Thank you for taking the time to post this review, George! Rosie has loved being of help.

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Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Devizes office has 548 reviews across 1 platform: 548 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 548 reviews, and 4.8 out of 5 on Google from 548 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Devizes won Platinum; Jones Robinson, Newbury won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Devizes office?

Jones Robinson, 3 Wine Street, Devizes SN10 1AP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.