Trusted Agent profile

Verified

Jones Robinson reviews

★★★★★ Excellent

548 reviews across 1 platform

3 Wine Street, Devizes SN10 1AP

Part of Jones Robinson, see every office.

Jones Robinson's Devizes office at 3 Wine Street is rated 4.8 out of 5 across 548 reviews on 1 platform, including 548 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

548

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Devizes

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

Great service always helpful at the end of the phone when I needed quick answers. Purchase went through in six weeks. Many thanks

Mary · 15 August 2026

Agent replied · 17 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Andrew was brilliant dealing with our sale, it was complicated yet he did a great job between us and buyers!

Pippa · 24 August 2026

Agent replied · 26 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones robbinson devizes have been enthusiastic and understanding towards our situation big thanks to Andrew, Sophia and the rest of the team

Jake · 23 July 2026

Agent replied · 24 July 2026

Thank you for posting this review, Jake! We really appreciate it!

5/5

Google

Although ours was a long process Andrew kept us informed all the way through, he help with communication between us and our buyers and all the solicitors down the chain We would definitely recommend Jones Robinson Estate agents.

Stephen · 4 February 2026

Agent replied · 24 March 2026

Thank you Stephen for posting this review!

5/5

Google

Danielle is a superb member of the team and showed me round a number of properties. She was able to answer all my questions, or get me an answer if she didn’t know - and as a first time buyer I had quite a few! During the viewings she was …

Olivia · 8 October 2025

Agent replied · 10 December 2024

Thank you for taking the time to post this review, Olivia! Danielle has loved being of help.

5/5

Google

We had the pleasure of working with Andrew Francis, the Sales Manager at Jones Robinson’s Devizes branch, for our home purchase, and we couldn’t be more satisfied. From the very beginning, Andrew was incredibly helpful and guided us through each step of the process with clarity and professionalism. He was always available to answer any of our questions and kept us updated at every stage, which made the entire experience stress-free. A special thanks to his fantastic team, especially Chloe, for their support and dedication. They truly go above and beyond to ensure everything runs smoothly. We are extremely happy with their service and wouldn’t hesitate to work with them again. Highly recommend Andrew and the team at Jones Robinson!

Grand · 12 October 2024

Agent replied · 11 November 2024

Thank you for posting this kind review, Grand! Andrew and Chloe will love reading these kind comments and have loved being of help!

5/5

Google

Just wanted to drop a huge thank you to the team at Jones Robinson, especially Andrew who was a saint throughout the whole process. The process of purchasing our property was incredibly smooth, I couldn't recommended them more.

Ella · 23 January 2026

Agent replied · 24 March 2026

Thank you Ella for leaving this review!

5/5

Google

We had an extremely successful customer experience with Jones Robinson, in placing the sale of our Chirton Bungalow in the good hands of Rose Souster and her fine team at the Devizes Branch. In a softening Housing Market, with Rosie Souster's decades of Professional Marketing knowledge, she was able to provide honest advice and suggest a keen and realistic Guide Price. This proved accurate and invaluable. We had several offers in the First week of Marketing the property, and accepted an Offer at the Guide Price, in week two. The Brochure for the property and video were clearly made with painstaking care and artistic flair. In my opinion, the Housing Market will be completely moribund in 2027/8 and those interested or considering Marketing their own property, would do well to act without delay, and contact Rosie Souster at Jones Robinson's Devizes Branch for a superb customer experience.

IAN · 8 October 2026

5/5

Google

I found Jones Robinson to be efficient, professional and personable. Information was communicated quickly and queries were followed up promptly. Moving house is stressful enough so it is important to have an estate agent who can deal with difficulties as they arise and get the desired outcome.

Jane · 23 September 2025

Agent replied · 24 March 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

I recently sold my house with Jones Robinson and couldn’t be happier with the service. My property had been on the market with another local agent for five months with plenty of viewings but no offers, and the marketing didn’t showcase its great location near the town centre and canal. Jones Robinson took a completely different approach. They used drone footage, highlighted the property’s unique selling points, and were honest about the work the house needed. Within a month of switching to them, I received two offers. The whole team, admin, sales negotiators, and everyone involved, were efficient, professional, and excellent at communicating. They were proactive and tenacious right through to completion. It may cost a little more, but the exceptional service and genuinely hassle‑free experience made it 100% worth it. Highly recommend Jones Robinson.

Sophie · 4 February 2026

Agent replied · 24 March 2026

Hi Sophie, Thank you so much for posting this lovely review for our Devizes team!

1/5

Google

Very negative. It seems this Agent is only working for the Landlord and not the Tennant. Very unprofessional.

Celia · 14 May 2026

Agent replied · 15 May 2026

Hi Celia, I'm sorry to hear that you've had a negative experience, we pride ourselves in giving good service to all of our clients. Please reach out to adam.wornham@jonesrobinson.co.uk to resolve this matter.

5/5

Google

I had a wonderful experience with Jones Robinson having both bought and sold my house through them. Chloe was amazing and very patient with all my questions when it came to the initial stages and viewings and made me feel very comfortable. …

Bethany · 8 October 2025

Agent replied · 24 March 2026

Thank you, Bethany! Chloe and Andrew have loved being of help!

4/5

Google

I recently brought my property in Devizes through Jones Robinson, with completion on the 28-10-25. They and myself had to deal with a very difficult seller who didn't seem to understand, or want to understand the process of what they are meant to do to sell a property, but with their help and determination of the staff in the office we managed to finally get it over the line. So a big thank you to all the dedicated team at Jones Robinson I would definitely recommend them. Paul.

Paul · 9 January 2026

Agent replied · 24 March 2026

Thank you so much for leaving this kind review, Paul.

5/5

Google

Danielle Fulford (Viewing Consultant) conducted both our viewings of a property in Calne and was excellent. On the first view she showed us around the whole of the property. On our second viewing Danielle was completely happy to allow us …

Andrew · 8 October 2025

Agent replied · 10 December 2024

Thank you, Andrew - we really appreciate you taking the time to post this really kind feedback for Danielle.

5/5

Google

We have just bought a property through Jones Robinson and had the pleasure of dealing with Andrew Francis. Andrew has been incredibly helpful, we were kept up to date througout the process and feel he was instrumental in pushing forwards …

Nina · 8 October 2025

Agent replied · 22 December 2024

That's so great to hear - Andrew will really appreciate your feedback and was so pleased to be of service!

5/5

Google

I loved working with the team at Jones Robinson , Devizes. The legal and commercial process of buying and selling was a nightmare, so I need an efficient and friendly estate agent to work with me through the process. I was not disappointed and would certainly engage them again.

Bill · 21 August 2026

Agent replied · 24 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones Robinson was absolutely brilliant selling my bungalow. I mostly dealt with Rosie and Andrew. But all the people in the office were very helpful, kind, and always polite, nothing was ever too much trouble, very importantly they kept …

Jacqui · 8 October 2025

Agent replied · 11 November 2024

Thank you, Jacqui - we really appreciate you taking the time to post this kind review for Rosie, Andrew and the Devizes team!

5/5

Google

I both bought and sold my Mum’s retirement apartment a few years later in Devizes through Jones Robinson. Andrew and his team were exceptionally helpful throughout both processes. Andrew regularly advised me on key matters and he and his …

Janet · 8 October 2025

Agent replied · 10 December 2024

Janet - thank you for posting this lovely recommendation for our Devizes office! Andrew and the team loved being of help.

4/5

Google

The service provided by Jones Robinson Devizes was brilliant from beginning to end. Everyone I had contact with was responsive, helpful and friendly, but I have to give special mention to Andrew Francis, who was an excellent contact point …

Thomas · 8 October 2025

Agent replied · 24 March 2026

Thank you for taking the time to post this review, Thomas! We really appreciate your feedback and Andrew has loved being of help.

5/5

Google

We recently purchased a house through Jones Robinson, Devizes and the team were fantastic from start to finish. We had some issues with our own estate agents during the process and Andrew who deals with progressions at Jones Robinson …

Emily · 8 October 2025

Agent replied · 24 March 2026

Thank you, Emily - we really appreciate you taking the time to post this kind review for Andrew and the team.

5/5

Google

From the offset, Jonas Robinson listened to our requirements and showed us a lot of different options. Libby and Danielle were tireless in trying to find us 'the one', and they succeeded. Their expeditious processing was painless. We are very happy to be in our new home. Thanks Andrew for keeping us informed of every development.

Ceri · 23 March 2025

Agent replied · 24 March 2026

That's so great to hear - Libby, Danielle and Andrew will really appreciate your feedback and were so pleased to be of service! Enjoy your new home!

5/5

Google

We were very impressed with our viewings on the 17th March, it was easy to book the viewings and Izzy was already waiting for us at the first property. Izzy is an asset to the company, we were impressed with her knowledge of both properties and answered questions straight away all in all good viewings.

Viv · 23 March 2025

Agent replied · 24 March 2026

Thank you, Viv - we really appreciate you taking the time to post this kind review for Izzy.

5/5

Google

I have used Jones Robinson in Devizes as both a letting agent and to sell a property. I’ve always been very pleased by their service. I’m quite “old school” and like to know who I’m talking to, and I got that from Jones Robinson.

Ceri · 28 August 2026

Agent replied · 29 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones Robinson just dealt with the sale of our house in Pewsey. All along the journey they were excellent. Toby in the Pewsey office and Andrew in Devizes along with all their colleigues kept us fully informed at all times. Couldn't recommend them enough. Very efficient service and highly recommended.

Will · 7 July 2026

Agent replied · 11 July 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jones Robinson's Google reviewsLeave Jones Robinson a review

Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Devizes office has 548 reviews across 1 platform: 548 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 548 reviews, and 4.8 out of 5 on Google from 548 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Devizes won Platinum; Jones Robinson, Newbury won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Devizes office?

Jones Robinson, 3 Wine Street, Devizes SN10 1AP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.