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Jones Robinson reviews

★★★★★ Excellent

548 reviews across 1 platform

3 Wine Street, Devizes SN10 1AP

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Jones Robinson's Devizes office at 3 Wine Street is rated 4.8 out of 5 across 548 reviews on 1 platform, including 548 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

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4.8 / 5

548

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Devizes

At Jones Robinson, estate agents in Devizes, we value your home. That simple phrase has two meanings for us. Of course, we value your home, as in we’ll come and tell you how much it’s worth. However, at Jones Robinson Estate Agents we also value your home, we realise how much it means to you. After all, it’s probably your most valuable asset. Our expert and friendly team here at Jones Robinson are on hand to help whether you're looking to buy or sell. If you're keen to sell, we'll help you to achieve the best price for your home and will be on hand to help you through every step of the process. If you're looking for a letting agent in Devizes, we can help you find an excellent rental home that suits your needs or help you find trustworthy and reliable tenants if you're looking to let. With over thirty years in the business, Martin Walker joined forces with Jones Robinson in 2016. The coming together of the two businesses meant that the Devizes estate agents were able to tap into the mass home moving market across West Berkshire, North Hampshire and Oxfordshire resulting in an increased number of viewings and offers across both the sales and lettings sectors. Martin has over thirty years' experience and remains a senior valuer at Devizes, alongside office manager Rosie Souster (20 years' experience) and sales manager Andrew Francis (who has a staggering 45+ years' experience in the estate agents industry), who are assisted by the sales team Mikyle Andrews, Jayne Baker and Charlie Douglas. Sian Cockerell manages the lettings department at Devizes, assisted by Andrea Deegan. Dora Kristiansen and Stacey Howell carry out our weekend viewings. Jonathan Shortt is a RICS valuer and conducts commercial valuations for a variety of purposes, as well as landlord and tenant negotiations; he also disposes of commercial land and buildings and can offer acquisition advice. The Devizes estate agents office is in Wine Street, just round the corner from the Market Square.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Devizes office, from every platform, shown as written. First names only.

5/5

Google

All the staff at Jones Robinson were very friendly and helpful! I would like to say a huge thank you to Andrew in particular, who made the purchase of our first home as easy as possible. His communication throughout was fantastic and nothing was ever too much trouble so thank you!

Ella · 23 March 2025

Agent replied · 11 November 2024

Thank you for taking the time to post this review, Ella! Andrew has loved being of help.

5/5

Google

Having recently sold our property through Jones Robinson I would highly recommend the Devizes branch without a doubt to anyone. Andrew and Chloe were absolutely incredible with constant updates, clear and …

Dan · 8 October 2025

Agent replied · 22 December 2024

Thank you so much Dan, we were so pleased to be of assistance! Andrew and Chloe loved being of help!

5/5

Google

Feel very fortunate to have just bought a house from the Devizes branch of Jones Robinson. From the first telephone call, viewing, offer, and throughout the conveyancing process they were friendly, helpful, professional, communicative, and straightforward. Thank you to Andrew and the team!

Simon · 23 March 2025

Agent replied · 24 August 2024

Thank you, Simon - we really appreciate you taking the time to post this kind review!

5/5

Google

Andrew was brilliant and kept me updated as well as possible. I was buying one of their properties so there was only so much he could do but I would strongly recommend any one selling in this area to use Jones and Robinson.

Jan · 23 March 2025

Agent replied · 24 March 2026

Thank you, Jan. Andrew has loved being of help!

5/5

Google

Absolutely great service! Couldn’t have asked for more, Had a few external delays which the team helped escalate, resolve and get the sale completed! Really appreciate your work and will definitely use again in the future!

Steven · 27 July 2026

Agent replied · 27 July 2026

Thank you so much for this fabulous review Steven, we really appreciate your feedback!

4/5

Google

We had a brilliant viewing with Dora on Saturday 6th January. What a lovely lady, Dora knew everything about the property, to the point that we didn't even have any questions. It was such a pleasure to be shown round by her. She was also very sweet with our little boy. Thanks Dora, a great asset to Jones Robinson.

Natasha · 22 June 2024

Agent replied · 24 March 2024

Thank you for posting this kind review, Natasha! Dora has loved being of help!

5/5

Google

We were very impressed with the quality of service provided by Jones Robinson and especially Danielle. The information provided was spot on and all our questions were answered promptly showing expert knowledge of the properties we visited. Thanks very much.

Kevin · 23 March 2025

Agent replied · 10 December 2024

Thank you, Kevin! We really appreciate you posting this review.

5/5

Google

Great service fro the team at JR, during a sale that was more drawn out than it should have been! Andrew Francis kept us up to date with developments at all times and we got there in the end!

Maggie · 23 March 2025

Agent replied · 24 August 2024

Thank you for taking the time to post this review, Maggie! Andrew has loved being of help.

5/5

Google

I highly recommend Andy and the entire team at Jones Robinson, Devizes. They are very professional, efficient and go above and beyond to help resolve any issue. 5 star service from start to end of tenancy!

Arran · 23 April 2025

Agent replied · 24 March 2026

Thank you, Arran! We really appreciate you posting this review.

5/5

Google

From start to finish all the team we dealt with were extremely helpful and kept us up to date as needed. Happy to help talk us through an issues or questions - as first time buyers this was very appreciated!

Nicki · 4 June 2026

Agent replied · 8 June 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Jones Robinson were really proactive in finding us properties that would interest us. We were fussy, so it took a while but they persevered and we eventually found the right one. Sophia showed us round most of the ones we looked at and has been very patient, helpful and timely in looking after us and finding answers to all our questions.

Sylvia · 9 December 2025

Agent replied · 24 March 2026

Thank you, Sylvia! We really appreciate you posting this review.

5/5

Google

18 months on and our circumstances have changed and we might need to move so I called in JR to value our house. Good to see the high standards of service are still being upheld from Mikyle, Andrew, Jane and the team. It's always a pleasure dealing with people who clearly care passionately about providing excellent service and the advice and information has been incredibly useful as I hoped it would be. I have no doubt if we decide to sell you will get a sale and a purchase in no time. Thank you. We bought our house in Devizes through Jones Robinson and were very impressed with the service from meeting Rosie on site, negotiating with Mikyle to the endless support and help provided by Andrew. I was a real pleasure to do business with this great bunch of people and Andrew in particular was a real star without whose help we would never have moved. His experience, skill and tenacity was tested to the full but he was neve once not cheerful and professional. I think it goes without saying I HIGHLY RECOMMEND Jones Robinson Devizes

Phil · 30 July 2022

Agent replied · 30 July 2023

Phil, this is an amazing recommendation! Thank you so much for taking the to post this for our team!

5/5

Google

Jones Robinson, in particular Andrew Francis my main contact, were a pleasure to deal with throughout my house purchase.They were always responsive, reassuring and a pleasure to deal with through a stressful time

Jess · 23 April 2025

Agent replied · 24 March 2026

Thank you, Jess. Andrew has loved being of help!

5/5

Google

Right from the start selling my late mother's house, JR were very helpful and supportive, staff were friendly and helpful.

Linda · 24 September 2026

Agent replied · 26 September 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

These guys were so polite and professional and would definitely revisit next year when we will start looking again

Roy · 29 September 2026

Agent replied · 30 September 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Recent house sale completed in 7 weeks thanks to Jones Robinson sales dept in Devizes. A special mention to Andrew Francis for his professional manner, accurate judgment, and continuous support throughout the process.

Nigel · 23 March 2025

Agent replied · 24 August 2024

Thank you, Nigel - we really appreciate you taking the time to post this kind review for Andrew.

5/5

Google

Many thanks to Danielle, Andrew and Rosie for helping my mother purchase her next home. It’s nice meeting helpful and knowledgeable people who are dedicated to making the big move possible.

Andrew · 23 March 2025

Agent replied · 24 March 2026

Thank you for taking the time to post this review, Andrew! Danielle, Andrew and Rosie have all loved being of help.

5/5

Google

Jones Robinson (Andrew Francis) handled a very tricky sale for us and completed the negotiations with a very satisfactory outcome. Thank you and happily recommend them.

Charles · 17 July 2026

Agent replied · 18 July 2026

Thank you for taking the time to post this review, Charles! Andrew Francis has loved being of help.

5/5

Google

From putting an offer in to completing on the house we were buying, we were met with kindness and Professionalism with the staff from jones Robinson, in Devizes, Andrew liasoned with us and the seller, and made the Communication much easier.. so special thanks to Andrew and Toby..

Sheelagh · 22 June 2024

Agent replied · 18 October 2023

Thank you for posting this review, Sheelagh! Andrew and Toby have loved being of help.

5/5

Google

Mikyle was knowledgeable and professional. He gave us an honest opinion of our property without any sales pressure. We would definitely use this company when we sell our house.

Nicola · 23 March 2025

Agent replied · 23 October 2024

Thank you, Nicola. We really appreciate you posting this for Mikyle.

5/5

Google

We had the pleasure of working with Andrew Francis, the Sales Manager at Jones Robinson’s Devizes branch, for our home purchase, and we couldn’t be more satisfied. From the very beginning, Andrew was incredibly helpful and guided us through …

Grand · 8 October 2024

Agent replied · 24 March 2026

Thank you for posting this kind review, Grand! Andrew and Chloe will love reading these kind comments and have loved being of help!

5/5

Google

The team at Jones Robinson were extremely supportive of a person who has never been involved in the sale of a property before. My thanks to Andrew who “nursed” me through the process and was always at the …

Kathryn · 8 October 2024

Agent replied · 30 December 2023

Kathryn - thank you for posting this kind recommendation! Andrew and team have loved being of help!

1/5

Google

Extremely unprofessional and frustrating experience. I expressed interest in a property and submitted my application promptly, only to be left chasing for updates. Communication was poor-voicemails were ignored, and when I finally heard back, I was told the landlords had chosen another tenant without any opportunity to negotiate. I offered more money and an earlier start date, but again, I received no response. The lack of follow-up and dismissive attitude from the staff was unacceptable. Overall, a complete waste of time and a very disappointing experience.

Elena · 17 January 2025

Agent replied · 24 January 2025

We are naturally disappointed to read your feedback and will investigate with the lettings team.

5/5

Google

Prompt, friendly and efficient service from Danielle at Jones Robinson on 27 March 2025. Viewing went well. Danielle's inputs greatly appreciated. Thanks, Roger L.

RC · 23 April 2025

Agent replied · 24 March 2026

Thank you for taking the time to post this review! Danielle has loved being of help.

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Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Devizes office has 548 reviews across 1 platform: 548 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 548 reviews, and 4.8 out of 5 on Google from 548 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Devizes won Platinum; Jones Robinson, Newbury won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.

Where is Jones Robinson's Devizes office?

Jones Robinson, 3 Wine Street, Devizes SN10 1AP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.