5/5
TrustpilotFriendly and professional
Ellie was really friendly, welcoming and informative. I had as much time as I needed to look around and did not feel rushed. Much appreciated advice given to help the decision process.
Trusted Agent profile · Dereham
Minors and Brady Dereham reviews
★★★★★
2,126 reviews across 2 platforms
9a Market Place, Dereham, NR19 2AW
Part of Minors and Brady, see every office.
Minors's office in Dereham, at 9a Market Place, is rated 4.9 out of 5 across 2,126 reviews on two platforms, including 361 Google reviews rated 4.8.
Reviews
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleIt has been a very long journey with the sale of my property and Jamie Laville was there for me every step of the way. I haven’t been the easiest of clients to deal with but Jamie always stayed calm, professional. He always kept me updated and went above and beyond. Thankyou Jamie!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy friend and I are currently purchasing our first home through Minors and Brady and we are extremely pleased with how smooth the process has been. Our estate agent Charlie Payne was most helpful when we first started this process, and I would recommend that anyone who values professionalism should look to go through these guys!PositiveProfessionalism
5/5
GoogleFantastic service - Dan and the team in the Dereham branch were great at keeping us updated and informed on viewings, and Jamie in after sales was excellent! I have dealt with several estate agents and never had someone so on top of after sales and pushing the sale along - would definitely recommendPositiveResponsiveness, Quality, Professionalism
5/5
Trustpilot1st class
My main dealings were with Claire and she was absolutely brilliant, weekly updates, constantly staying in touch and a very welcoming presence. A card and a bottle was a very welcome surprise upon collecting the keys. I’d also like to give Chris and Joe a mention, Joe showed us round the property and was great, Chris dealt with the initial proceedings with our purchase and was again very responsive to our queries, welcoming and professional!
5/5
Trustpilotabsolutely fantastic service from Sarah.
kept updated at all times, plenty of viewings when the property went live and buyer found very quickly. everyone I have had the pleasure of speaking to have been very helpful especially Sarah.
5/5
TrustpilotSonya Balls
Sonya Balls has been our contact since we started the rental of our tenancy and throughout she has been very professional, responsive to requests, and understanding of our requirements and needs as tenants.
5/5
GoogleOutstanding service received from Jack, he went above and beyond to assist us on a Friday evening to get the job done. It's so refreshing to deal with an estate agents who are friendly, helpful, professional and actually want to assist you. We now know where to go for anything property related! Thank you Jack and all at Minors and Brady Dereham!PositiveProfessionalism
4/5
GoogleHats off to the team at Dereham branch, especially Dan and Lexy. They have been amazing so far with regards to promoting our property and have produced a fantastic brochure! When we have been viewing houses, Lexy has been the agent showing us around various properties and has been knowledgeable, friendly and polite at all times! Highly recommend this agent!PositiveQuality, Professionalism, Value
5/5
TrustpilotConnor has been great
Connor has been great! It's the first time I have dealt with the lowestoft branch. They've all made such an effort and really gave it a family feel.
5/5
TrustpilotRosie at Minors and Brady is fab
Rosie at Minors and Brady has done a great job at helping to facilitate our sale and purchase through to completion, including quick and effective comms between all parties. We’re very happy with where we’re at and looking forward to a smooth move. Thanks Rosie!
5/5
TrustpilotAfter sales was a joy!!
What can we say. The sales team were efficient and professional producing a great sales brochure and everything leading up to the sale. Thereafter we were looked after by the after sales team, Rosie who to be honest probably did more than all of the solicitors put together.To have someone you just knew was on it was such a comfort and whilst very professional was also a delight to work with, almost like a good friend as opposed the business connection.She worked so hard and got all parties talking and along the way had to put up with alot of stress, but did it with a smile and an incredible sense of humour. So good to be able to interact with a human and someone you just know you could rely on.Rosie, you did an incredible job and we will never forget that, top of the table!!Thank you so much.
5/5
TrustpilotGreat property launch with Chanelle
Faultless from the first contact with Minors and Brady to having the property launched with Chanelle. She made sure that everything was to my liking with the write up and photo's prior to going live ensuring that was 100% satisfied. Thank you Chanelle, and thank you Minors an Brady.
5/5
TrustpilotJoe was very informative and friendly
Joe was very informative and friendly. He had clearly done his homework on the property before the viewing and was well equipped to deal with any questions.
5/5
GoogleOur experience with Minors and Brady estate agents has been nothing short of excellent. From the initial valuation, through the viewing process and through to sale progression, we found them to be both professional, and proactive. A special mention must be made of Nagilla Santos who was instrumental in guiding us through the ups and downs of progressing the sale. We found her to be both professional and polite, and she kept us informed through every stage of the sales process. We highly recommend Minors and Brady estate agents and would not hesitate in using them again in the future.
5/5
TrustpilotBrilliant service
We recently viewed a house and had our offer accepted. Hannah Graver couldn't have been any more accommodating. She was so friendly and helpful. She had taken note of our questions and got back to us with answers promptly. Nothing was a problem and she reminded us that absolutely anything we needed, be it extra viewings or any more information about the house, just to call her and she would sort it all. She is a star!
1/5
TrustpilotAbsolutely Useless!
I called first thing on Monday morning to get an appointment to view a property to rent. After being asked some questions, including information about our earnings (usually asked during the application process) I was told that they will contact the landlord to see if they can get me an appointment for a viewing.By the afternoon I hadn't heard anything so I called them again to ask. I was again told they have to speak to the landlord.The following morning resulted in no contact so I called them once again. After being passed to another person (probably to give themselves time to pull out their list of excuses) I was told that the property has now gone; apparently a let was agreed the previous afternoon.This is one of a number of estate agents that have failed to help us. Our current situation has meant we need to find another place to live, and pretty soon; however the lack of communication and/or sheer incompetence is making this process exhausting, disappointing and downright irritating.
5/5
TrustpilotClaire was absolutely brilliant
Claire was absolutely brilliant all through the process of selling my mum‘s house I just like to thank her very much for the correspondence and to just be on the other end of the telephone if there was anything for us to ask once again I thank you Claire
5/5
TrustpilotFantastic service with this agent
Fantastic service with this agent, I would highly recommend and personally would like to thank Samuel Carpenter who went above and beyond to ensure everything went smoothly for our move-in. BIg thank you and hope we can secure more properties soon with you.
5/5
TrustpilotVery helpful and honest service
Very helpful and honest service. Special thanks to Jessica kemp she helped me a lot. very appreciate it
5/5
TrustpilotMacey Wright- Thankyou!
A big shoutout to the lovely Macey Wright. Can't thank you enough for all your support on getting us our first home! Massive help in the last 2 months booking all of our viewings for us, quick responses throughout and then successfully helping us make an offer on the house. Couldn't of asked for a better property consultant. Thankyou and best of luck, From Mr & Mrs Browning
5/5
TrustpilotThanks Claire
Claire has been regularly in contact to update me on progress and has been friendly and professional throughout.
5/5
TrustpilotLexi is a wonderful colleague that…
Lexi is a wonderful colleague that always goes the extra mile to support her customers, nothing is ever too much for her and a credit to your organisation!! A true keeper!!
5/5
TrustpilotProperty viewing with Sophie
Sophie Wright showed us round a property, this was our 3rd viewing in the area, but first one with Minors and Brady. She was incredibly polite, friendly and knowledgeable. Made the viewing stress free and easy, and she was happy to answer any questions and gave us a lot of information about the sellers position which is really helpful going forward as a buyer. She is a credit to the team and we would recommend Minors and Brady on this basis.
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