My Pad Phillips and Co reviews

★★★★★ 1/5

Google

Re: I called the office on 04 March to check if the property is still available & I was told it's not available anymore. So I politely asked to take the property advertisement off as it would be frustrating to those looking to rent a property and I was told that the listing will be removed by the end of the day. It's 08 March 10:15pm and the advertisement is still live without any updates. Except the word inconsiderate, I do not find any other words to describe the attitude. Also, there had been no other way of communication as stated in the owners reply. I never made an application either to be unsuccessful. No fault in accepting your attitude instead of making lies ----------- Property at Victoria Avenue is not available to rent; but the advertisement is still available online without any updates on it. Wasting others time without any consideration

Dein · 10 June 2022

★★★★★ 5/5

Google

Cannot fault the service I received from selling my property with MyPad, having impulsively put an offer on a house I was keen to get my property on the market and Stuart pulled out all the stops. The property was sold in 3 days, and following this MyPad kept me up to date with both mine and the buyers situation, and if I had any queries I could easily contact MyPad, I found the team to be very easy to talk to and professional. Many thanks to Stuart and the team at MyPad.

Craig · 10 June 2022

★★★★★ 5/5

Google

Stuart, Shelley and the team at My Pad are Amazing. I sold my house with them completely hassle free. We sold our house on the 3rd viewing for the full asking price so was extremely happy. I would highly recommend anyone to use MyPad. Definitely worth a five star rating.

Jonathan · 25 July 2024

★★★★★ 5/5

Google

Second time using My Pad Phillips & Co to sell my house, it took less than 4 months to sell and complete. Stuart and the team in the office were brilliant yet again, couldn't do enough for us constantly liaising with the solicitor's, they also gave us access to their traders for work on the house. I'd highly recommend them if you are looking to sell your house. Adrian

MGX · 31 January 2025

★★★★★ 5/5

Google

💯 highly recommend the whole team very professional and can say I have had a💯commitment from start to finish my house went up for sale with out a for sale board my choice and was solid with in the first person viewing and paid over the asking price can’t recommend them enough …

Susan · 26 December 2025

★★★★★ 5/5

Google

Our experience of being a buyer with My Pad was excellent, the help, support and advice for our son as a first time buyer was outstanding, a massive thank you to Debs and Niall for the professionalism that they showed throughout a difficult time due to our bad choice of solicitor!! Our seller chose John M Lewis recommended by MyPad and said they were brilliant. We have no doubt whatsoever when we come to sell our home we will be using My Pad.PositiveResponsiveness, Professionalism

Jan · 25 August 2021

★★★★★ 5/5

Google

I have used MyPad Phillips & Co for many many years and would highly recommend them for both sales and lettings. The whole team are approachable with a can do mentality. I have worked with other agencies in the past and MyPad are far superior in every way. Long may the relationship continue.

Rebecca · 26 November 2025

★★★★★ 5/5

Google

Stuart, Shelley and the team at My Pad are fantastic. We bought our house with them hassle free, and have been using their letting agency to manage our rental property for many years. They are extremely helpful, always available and very proactive. I personally cannot recommend them enough. Keep up the great work team.

Benjamin · 12 December 2023

★★★★★ 5/5

Google

Once again Stuart and the team from my pad have sold I think my 4th house I can't remember I've known Stuart for many years and he has never let me down I've always took his advice on selling my property's and they sell great price fantastic customer care from him and the team and I will be selling again soon thanks for all your help yet again Neil dallison

Neil · 10 June 2022

★★★★★ 5/5

Google

From the moment that we decided to sell to the moment we walked into our new homes, Stuart and his team ensured that we were taken care of every step of the way. We were kept up to date with the progress at all times, ensuring that we could attend to any potential problems before they developed. Thank you Stuart, Shelley, Niall and the team. We recommend you wholeheartedly.

Jayne · 10 June 2022

★★★★★ 5/5

Google

Mypad sold house in two days and achieved over the asking price. All the staff at Mypad have been so helpful and made the process stress free. They always replied to my emails and telephone call promptly. I would defiantly recommend using Mypad. We chose the payment upfront package, and I can honestly say the service was amazing. Thank you Stuart and your teamPositiveResponsiveness, Quality, Professionalism, Value

Kendal · 25 August 2022

★★★★★ 5/5

Google

I can’t recommend MyPad enough and wouldn’t dream of using anyone else to sell any of my properties in the future. The team are faultless… always answer the phone, always reply to emails and always get back to you when they say they will. Amazing 5 star service right from the initial valuation through to completion. Thank you Stuart, Deb & Niall, you really do take the stress out of moving house.PositiveResponsiveness, Quality, Professionalism, Value

Katherine · 10 June 2021

★★★★★ 5/5

Google

The entire team at MyPad have been nothing but helpful, professional and provided excellent customer service when selling my house. I can’t recommend them highly enough. I would definitely use them again without a doubt. Stuart was excellent during the initial valuation of the property and Debbie and Niall have been so helpful throughout the rest of the sale process and have made it all a stress free experience. Thank you very much.PositiveResponsiveness, Professionalism, Value

Vanessa · 10 June 2021

★★★★★ 5/5

Google

The service received from Stuart and his team at My Pad was truly exceptional. I have always been treated in a professional,friendly and pragmatic way but most of all fairly. Which in the current property market is critical. I can't recommend them highly enough and will continue to do business with them into the future.

Kevin · 15 July 2023

★★★★★ 5/5

Google

I am a tenant through My Pad and I can honestly say they have been great throughout my tenancy. Shelley is prompt to reply to emails and is always helpful when matters need attending to.

Claire · 10 August 2024

★★★★★ 5/5

Google

Excellent service, Niall went the extra mile for us. Updated us regularly and each time we rang with a problem he went out of his way to resolve the issue. The whole team have been very professional and I would definitely recommend My Pad . Many thanks Andy

Andy · 14 August 2023

★★★★★ 5/5

Google

MyPad provided new tenants for my rental property. The service & support given by Stuart & Shelley during the process was excellent. When I needed to ring the office for advice, all the staff were always polite, efficient & helpful.

Martin · 26 November 2025

★★★★★ 5/5

Google

Had a great experience buying a house that was listed with My Pad Phillips & co so we decided to sell with them too. Stuart took care of all the viewings at our request and secured a sale quickly. The team were relentless in progressing the …

Dan · 16 September 2025

★★★★★ 5/5

Google

After suffering little or no feedback after 3 -4 months from an Estate Agent I contacted in the first place to sell my Aunties property, I switched to MyPad Philips & Co and after only one week the property was sold. Excellent service and good feedback to our satisfaction. More than happy to recommend My Pad Phillips & Co to sell your property

Garry · 25 February 2025

★★★★★ 5/5

Google

Thanks to all the staff at My Pad (especially Niall) for their professionalism and help during our long protracted house sale that was no fault of My Pad. I will definitely recommend My Pad to any friends or family who are considering moving. Paul (John) and Julie Taylor

John · 10 June 2023

★★★★★ 5/5

Google

I cannot speak highly enough of the exceptional service provided by My Pad Estate Agents during the sale of my apartment. From the moment I contacted them, Stuart, Niall, Emma, and the entire team were incredibly attentive, professional, and dedicated to ensuring a smooth process from start to finish. Communication was excellent throughout the entire journey. They kept me informed at every stage, promptly responding to any queries or concerns I had, which provided me with peace of mind during what can often be a stressful time. Their expertise and advice were invaluable, guiding me through each step with clarity and confidence. I felt supported and reassured knowing that I had such a knowledgeable team on my side. Thanks to My Pad, the sale of my apartment exceeded my expectations. I highly recommend their services to anyone in need of a reliable and trustworthy estate agent. Stuart, Niall, Emma, and the team truly go above and beyond to deliver outstanding results.

Darren · 10 May 2024

★★★★★ 5/5

Google

Just sold a property using Mypad. A great service from valuation to completion of sale. Every member of team helpful and professional. Was kept updated with progress of sale and really quick to answer any questions I had. Really could not have been better. So impressed.

Carole · 10 June 2023

★★★★★ 5/5

Google

Throughout the whole process of buying my house through My Pad Philips and Co Beth, Stuart and Lucy have provided a high class professional service. The buying process unfortunately was quite tricky due to a number of factors, extremely …

Vee · 16 October 2025

★★★★★ 5/5

Google

All we can say is,Dont try other agents',try My Pad.best Estate in Derby, Stuart is a genius, he said it would sell quickly,sold in 4 days,two people put in the full asking price.And Debbie is the best, we got more help from her than our Solicitor.All in all they were brilliant. Thanks Christine and John Sims....

John · 10 June 2022