Trusted Agent profile · Derby
★★★★★
840 reviews across 1 platform
Liversage Street, Derby, DE1 2LH
Lovell's office in Derby, at Liversage Street, is rated 4.1 out of 5 across 840 reviews on 1 platform.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
4/5
TrustpilotBuying experience at Royal Victoria Court
Very professional staff at Royal Victoria Court. Explained the process in great detail.
Thank you Syeda for leaving a 4 star review of your experience with the Lovell sales team.It's wonderful to read your comments and we have passed them on directly to the team. We know that they will be very happy to read them.We hope that you are very happy in your brand-new Lovell home!
5/5
TrustpilotI was extremely impressed with quality…
I was extremely impressed with quality of builders show house realistic . Sales staff extremely efficient helpful and knowledgeable of site and buildings . I would recommend and commend to those looking for new quality house .Robin Postle
Thank you for the wonderful review! It is very much appreciated and I will make sure to pass on your kind comments to the sales team. Delivering 10/10 service is at the forefront of everything we do, so its fantastic to hear Jo and Dulcie were so helpful and you would recommend us. We are delighted that you decided on a Lovell Home.
5/5
TrustpilotThank you so much to Lovell Homes…
Thank you so much to Lovell Homes staff's for making buying my first home with my wife so stress free. I would do it all over again,everything was just on point thanks again Lovell Homes.
We are glad you are enjoying your experience with us and thank you for your review. We have passed your positive comments onto the team and we look forward to welcoming you into your brand-new Lovell home.
5/5
TrustpilotThey were very helpful during the…
They were very helpful during the purchase of our new home and were quick to respond to any concerns
Hi Brian Thank you so much for your review.It’s great to hear your experiences with the sales team at Bowlers Green has been so positive.Debbie and Ellie will be so pleased to hear your kind comments.The Lovell Team
5/5
TrustpilotSandcastle Development at Middle Deepdale.
Unfortunately we had to abandon our plans to move to this development as we could not sell our property. This was not a problem, Debra and Anne at the Sancastle development were exceptionally helpful throughout the process. We wish them well for the future.
5/5
TrustpilotGood sales team.
Tanya in the sales office very good at her job made the whole experience easy to work through arranged & explained everything. Thank you.
Thank you very much for your 5 star review. I have passed your feedback to Tanya in the sales team. We look forward to welcoming you into your brand-new Lovell home.
1/5
TrustpilotReally disappointed with Lovells
Really disappointed with Lovells. After promising to install land drainage in our waterlogged garden the Regional Director has now gone back on his undertaking. Other tenants on this estate have been let down with numerous outstanding snags and major issues. We are regretting the day we decided to purchase this property 18 months ago as we are still unable to fully use and enjoy the garden, having also lost many shrubs and plants through the flooding issue.
5/5
TrustpilotVery helpful and friendly
Very helpful and friendly, great service all round.
Thank you Trevor for leaving a lovely 5* review of your experience with Lovell Homes at All Saints Green in Stradbroke.It's wonderful to read your comments about our team, and we have passed them on directly to Matt, who we know will be very happy to read them.Thank you again Trevor, we hope that you will be very happy in your new Lovell home!The Lovell Team.
4/5
TrustpilotShe has been lovely polite and helpful
Dear Mohammed, thank you for taking the time to leave such a positive review of our team. I'll make sure they see it also. Have a wonderful day and if you need anything further you know where to find us. Many thanks, Lovell Midlands
5/5
TrustpilotGood customer relations,
Good customer relations,Every beat of explanation was fantastic.
Thank you very much for your 5* review Bukola. We are pleased to hear you have had a positive experience. We have passed your comments on to our Sales Executive at St Aidan's Garden and we look forward to welcoming you to your new home.
5/5
TrustpilotHappy buyer
Purchased a lovell home a year ago and very pleased with the quality of the home we received. Good aftercare too, issues have been resolved promptly.
Thank you for your kind review, we are glad that any issues you have had have been resolved quickly. We will pass on your lovely comments to the team.Kind RegardsLovell Homes
5/5
TrustpilotPerfect experience and really helpful…
Perfect experience and really helpful informative discussions into buying our first home
Thank you Dan for leaving a lovely 5* review of your experience buying a new Lovell Home at Locke Gardens and congratulations on buying your first home!Your comments have been passed onto the sales team. Thank you again and we hope that you will be very happy in your new home.
5/5
TrustpilotAnne & Gill from the sales office on…
Anne & Gill from the sales office on the Lovell sandcastles Development in Scarborough have been amazing & made our decision to down size an easy one.Can’t thank them enough 😊
5/5
TrustpilotGreat experience very inviting
Great experience very inviting, very professional, explain ins and out of everything very helpful made 2hrs feel like 30 minutes Gaynor, Amy and Tracy are great
Thank you for your 5 star review Claudio, we have passed your comments onto the team. We look forward to welcoming you into your brand-new Lovell Home.
5/5
TrustpilotPleased with everything
We have been very pleased with every part of the buying process.
Hi Michael, Thank you for your 5 Star Review! We are delighted you have been pleased with your buying process so far and we look forward to welcoming you into your new home soon!Thank you again, Lovell Homes
5/5
TrustpilotGreat experience with professional…
Great experience with professional service. Mandy helped us through the whole process, kept us updated regularly and was happy to help with any questions we asked.
Thank you for leaving us a 5* review Tony. We have passed your comments on directly to Mandy at The Acorns and we are looking forward to welcoming you to your new home.The Lovell Team
5/5
Trustpilotwilliam's park wymondham
everything was easy from start to finish all staff was very helpful and nothing was to much trouble
Thank you Steven for your 5* review of your experience at William's Park in Wymondham. We have passed your comments on directly to the team there, who we know will be really pleased to read them. The Lovell Team
5/5
TrustpilotExcellent service through out
Excellent service through out. From choosing a home, selecting our options and through the buying process. Also very helpful and responsive to any issues we had after moving in, with any of these problems solved quickly.
Thank you for your review and we are glad to hear you have had an excellent experience with ourselves.Thank you again, Lovell Homes.
5/5
TrustpilotQuick, friendly and easy
Quick, friendly, supportive and efficient! Buying our first home was made simple and stress free.
Thank you very much for your 5 star review. We are so pleased to hear your positive comments, which have been passed onto the sales team. We look forward to welcoming you into your brand-new Lovell home.
5/5
TrustpilotFeedback
Professional, knowledgeable, approachable, friendly advise from the sales executive and the site manager. Always happy to help and answer questions.
Hi Sarah, Thank you for your lovely review, I will make sure to pass your kind comments onto our sales executive and site manager on the development! Thank you again, Lovell Homes.
1/5
TrustpilotShocking service
Shocking service, work incomplete, walls not straight, doors don't fit, wait nearly 5 weeks for work to be carried out - that is if they come and if it is done right.Terribly rude staff that make derogatory comments about other homeowners.Buy at your own risk!
Hello Shaun and thank you for your review. We're sorry to read of your concerns regarding the service you have received with your home. This isn't the type of feedback we hope to receive and we'd like to look into this matter further.So that we can do this, and also verify your review for Trustpilot, we've requested some further details and we'd appreciate if you could please provide these details as soon as possible.Thank you again for your review, and for raising your concerns with us.Lovell Homes
5/5
TrustpilotGreat, helpful and friendly service
I received great, helpful and friendly service from the three different reps I have dealt with during my search for a property and then during the reservation stage and I have no doubt will continue until the day I move in. The company is a lot more flexible than other developers I have dealt with during my search. I would recommend to others, many thanks
5/5
TrustpilotFirst time buyers
Lovell have been so tentative over these last few months. They talked us through the whole process with an understanding and friendly mindset. We would recommend this company to other first time buyers.
Thank you for your positive feedback. I will pass your comments onto the team and we look forward to welcoming you into your new home. We are delighted to hear that you are enjoying this process. Thank you for choosing a Lovell Home.Lovell Homes
5/5
Trustpilotsales rep was very knowledgeable
sales rep was very helpful and knowledgeable kind and approachable
Thank you very much for your 5 star review. Your feedback has been passed onto the sales team. We look forward to welcoming you into your brand-new Lovell home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lovell's Derby office has 840 reviews across 1 platform: 840 on Trustpilot (across the whole business).
Lovell Derby is rated 4.1 out of 5 across all 840 reviews.
Lovell Derby, Liversage Street, Derby, DE1 2LH.
