Trusted Agent profile · Derby, Nottingham
Verified
★★★★★
1,616 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,616 reviews on three platforms, including 232 Google reviews rated 4.1.
232
Reviews on Google
This office
1,362
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
TrustpilotWorked with Jenna
Worked with Jenna, have to note that she is very efficient and helpful to work with. Thanks for working with us.
Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.
5/5
TrustpilotAwesome
Awesome, Experience the Agency always assist prompt, thanks so much to Tina, for always giving support whenever needed
Thank you for sharing your wonderful experience with us Talent. We are delighted to hear that our team, especially Tina, has been so helpful and supportive. Your feedback is important to us and we look forward to continuing to support you.
5/5
GoogleReally helpful with finding a place to rent, especially Ellie Wheawall, who’s been really friendly, informative and very quick to respond. Couldn’t have asked for anymore
Thank you for sharing your experience Hamish. We are delighted to hear that Ellie provided you with helpful and quick support. We appreciate the recognition and look forward to continuing to support you.
5/5
TrustpilotReview for Gita Patel
As a tenant with John Shepherd for 3 years, I have been consistently impressed by the professionalism and care shown by my property manager - Gita Patel. She manages every matter with clarity, and genuine consideration, making the entire experience smooth and reassuring. Her communication is prompt and courteous, and she always ensures that any issues are addressed swiftly and thoroughly. Gita’s dedication and reliability have made my tenancy exceptionally well‑supported. A truly outstanding property manager - highly recommended.
Thank you for taking the time to share your review. We are delighted to hear that Gita has provided you with professional and reliable guidance throughout your tenancy. Our team strives to offer helpful and communicative support, and it's wonderful to know that you felt well-supported. We appreciate your recommendation and look forward to continuing to support you in the future.
5/5
TrustpilotGita Patel of John…
I have dealt with Gita Patel of John Shepherds for many years. She is always polite, helpful and willing to answer any query I may have. She never fails to return my calls.
Thank you for your review Georgina. We are so happy to hear about your experience of working with Gita and great to see you have built such a great relationship. Thank you again and we look forward to supporting you again in the future.
5/5
GoogleGreat experience with John Shepherd. Kelvin Zakeyo was very helpful, professional, and friendly throughout the process. Highly recommended!
Thank you Ali for sharing your experience. We're thrilled to hear that Kelvin provided you with professional and helpful support. Your recommendation is appreciated and we look forward to supporting you further.
5/5
TrustpilotThank you Teresa
I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stressful time and is certainly an asset to the team.
Thank you for sharing your experience with us. We are so glad to hear that Teresa provided you with helpful and professional support during a stressful time. If you need anything further, please do not hesitate to reach out to us.
5/5
GoogleI had a really great experience collecting the keys to my new apartment. Kalvin who handed me the keys was incredibly nice, friendly and welcoming. The whole process was quick and completely hassle-free, and he made everything feel very easy and straightforward. He was genuinely lovely and helpful, and I really appreciated how friendly and professional he was. A great first experience moving into my new apartment! 😊
Thank you for sharing your wonderful experience. We are delighted to hear that Kelvin provided such friendly and professional support during your key collection. Our team strives to make the process easy and hassle-free, and it's great to know we succeeded. If you need any further assistance, please feel free to reach out to us. Wishing you all the best in your new home!
5/5
TrustpilotGreat service
Shannon was extremely helpful as were all the other staff in the sale of my house. The process went smoothly and very quickly. Thank you
Hi Suzanne, thank you for sharing your experience with us. We are delighted to hear that Shannon and our team provided you with professional and helpful support during the sale of your house. We appreciate your trust in us and look forward to assisting you again in the future.
5/5
TrustpilotAlex Shomari is one of the few agents that you can trust and followed through with promises and requests made. Amazing guy
Alex was great in following up on all of the questions I had about the property. He even took personal time on his day off to help me view the property on the only day I had, he was always fast with his responses and agreed changes regarding the property for improvements with the landlord fast. Lovely guy and was happy to help any any time and was the fastest process I have ever had with an agency. He allowed me to look around without the sales pitches. It’s hard to come across and agent that you can trust but he has been a superstar and would highly recommend him. He is an asset to the John Shepherd agency. Thanks once again
5/5
TrustpilotSue is absolutely wonderful
Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.
Thank you for your kind words Mrs Al-Khamiri. We are delighted to hear that Sue has been so helpful and communicative and that we have made doing business with us easy. We appreciate your recommendation and look forward to supporting you further.
5/5
TrustpilotKelvin Zakeyo ⭐️⭐️⭐️⭐️⭐️
Kelvin Zakeyo was really friendly and has helped us find the perfect property last minute. We are a group of 5 girls and we’re on the verge of tears trying to find a place for 3rd year until Kelvin stepped in and helped us find a place straight away.
Thank you so much for sharing such a wonderful review! We will share your lovely feedback with Kelvin!
5/5
TrustpilotOver the years I have always dealt with…
Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave
Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.
5/5
GoogleChino has been great, he helped me assist two clients move into their new homes smoothly! hopefully more to come
Thank you for your kind words Hussain. We are thrilled to hear that Chino provided helpful support in assisting your clients with their moves. Our team is dedicated to building lasting relationships and we look forward to helping you with more clients in the future!
5/5
TrustpilotRooms looked good for the price
Rooms looked good for the price, spacious enough, good enough window view considering the price. I currently pay more money for less space, so can’t wait to change locations. Kelvin was a great tour guide, had good manners and stayed patient despite running into some problems.
Thank you for sharing your experience with us. It's wonderful to hear that Kelvin provided helpful and professional guidance during your search. We look forward to continuing to support you.
5/5
TrustpilotAleemah’s great
Aleemah was very helpful and knows what she’s doing which made me feel very certain.
Thank you for your kind words Anjuma. We are delighted to hear that Aleemah provided you with reliable guidance and made you feel confident in our services and overall gave you a positive experience. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleGreat experience with the company! Kevin was very helpful, professional, and friendly throughout. Excellent service and communication.
Thank you for sharing your wonderful experience Salim. We are delighted to hear that Kevin provided you with professional and helpful service. We appreciate your feedback and look forward to assisting you again in the future.
5/5
TrustpilotJoe Farrar Professional Service
Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.
Thank you for sharing your experience. We are glad to hear that Joe provided you with professional and reliable guidance. We appreciate your trust and look forward to assisting you again in the future.
5/5
TrustpilotFinally - a great agent!
It’s rare in this day and age to find a great estate agent who takes your calls, helps you out and does what he says he will do with professionalism and speed. Having been a developer for 30 years I have come across many shapes and sizes! Most are quite useless. So Joe Farrer is a rare breed - and a great asset to John Shepherds - if I employed him I would hold onto him with both hands!
5/5
TrustpilotTina is always helpful...
Tina is always helpful and goes the extra mile to assist. Both my husband and me are getting on in years and Tina's patience is fantastic.
Thank you for your kind words Vanden. We are delighted to hear that Tina's helpfulness and patience have made a positive impact on your experience working with us. Thank you again for your recommendation and please don't hesitate to contact us if we can support further.
5/5
TrustpilotLara Soars White has been excellent in…
Lara Soars White has been excellent in dealing with all my enquiries and engaging with my tenant to ensure any issues are dealt with in an effective and efficient manner. Excellent landlord and tenant customer service.
We appreciate you taking the time to share your review. We are so glad to hear that Lara has gone above and beyond supporting both yourself and your tenant. We look forward to supporting you again in the future.
5/5
TrustpilotWe rent our property and have always…
We rent our property and have always found Tina Margetts to be most helpful when responding to our enquiries. Tina is a credit to John Shepherd Lettings.
Thank you for your kind words Craig. We are delighted to hear that Tina has been so helpful and professional in assisting you. We thank you for your recommendation and look forward to continuing to support you in the future.
5/5
TrustpilotA+ service from Faith
Big shoutout to Faith Hughes of Derby for being an amazing flat agent! 🙌 She was super patient with me and kept me posted when a new flat popped up. And let's be real, her responsiveness was on point - she got back to me ASAP every time I emailed her 😊.
Thank you for this lovely review and wonderful feedback, we will pass this onto Faith
5/5
GoogleHolly was amazing in helping me get my deposit back! Thank you so much fantastic customer service and very professional!
Thank you for sharing your experience Stephen. We are thrilled to hear that Holly provided you with such helpful and professional support in getting your deposit back. Thank you for the recommendation and if you need anything further, please don't hesitate to reach out to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Shepherd's Derby office has 1,616 reviews across three platforms: 232 on Google, 1,362 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
John Shepherd Derby is rated 4.4 out of 5 across all 1,616 reviews, and 4.1 out of 5 on Google from 232 reviews.
John Shepherd Derby, 42 Queen's Rd, Derby, Nottingham, NG2 3DT.
