5/5
TrustpilotGreat service
Great service, Shannon is friendly, professional and helpful who took us through the purchase, thanks!
Trusted Agent profile · Derby, Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,618 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,618 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,363
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic company
Fantastic company, always willing to go the extra mile. Drew and Lily have been very professional and accessible. I will continue to use their services and cannot speak highly enough of them.
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotMegan was very helpful and dealt with…
Megan was very helpful and dealt with my questions in a timely manner. Thank you
5/5
TrustpilotMy personal experience of renting
I am eighty two years of age and the people I dealt with were very supportive and helped me to understand what was happening as the process was being done and I would like to say a big thank you to all at John Shepard
5/5
TrustpilotAn excellent timely and personal…
An excellent timely and personal service. We used them for a tenant finding service. They found us a tenant within a week, completed the checks without any delays and produced the best moving in inventory we've ever had. Tom and Adrian, you are superstars!
5/5
TrustpilotWe have used John Shepherd Estate…
We have used John Shepherd Estate Agents for just under a year now and would always recommend them!Lily Johnson and Kate Slater are always highly responsive and couldn't be more helpful.
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotBrilliant
Brilliant! Natalie & Mia (sales) & Adrian (manager & valuer) we’re absolutely fantastic, extremely professional, friendly & so helpful. They assisted me through a very stressful sale & purchase & I cannot recommend them highly enough. I feel I discovered 3 new friends! I have no negatives at all regarding this Estate Agency.
5/5
TrustpilotExtremely friendly helpful courteous…
Extremely friendly helpful courteous and professional
5/5
TrustpilotExcellent support
I was having a difficult time finding an appropriate apartment but John Shepherd Estate Agents intervention made the process easy and seamless. Lily’s support has been outstanding thus far, she’s always responsive to questions and concerns.
5/5
TrustpilotExcellent service
Excellent service, Rickie was immense Quality
5/5
TrustpilotI have been very happy with every…
I have been very happy with every aspect of my experience with the staff at John Shepherd, from the management of my property to its eventual sale. Communication has been excellent and nothing has ever been too much trouble. Thank you so much: I heartily recommend.
5/5
TrustpilotGreat Experience
Great experience from them throughout the letting process, and especially my property manager Rajak Ali has also helped me, always quick to reply back and sorted lot of things. Would highly recommend them.
5/5
TrustpilotA real 5* letting agency for once
Great letting agency. I can't praise this team enough. They keep up top date with letting me know what's going on in my properties, send me the required HMRC paperwork on time and are thoroughly nice people to deal with.....a real 5* company for once :-)
5/5
TrustpilotVery pleased with their service
John Shepherd was an amazing choice, everything went well despite the lockdown, the lettings agents were very helpful and supportive from the start, we are happy with their service.
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotHad a nice experience with john…
Had a nice experience with john shepherd, was moved in within two weeks with the help of Brendan from cannock. Made us feel at ease. Could recommend them enough!
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
2/5
GoogleThey never respond to queries on Rightmove.
5/5
GoogleWorking with Acaboom on an integration was not only easy and professionally done but also enjoyable. The team are great, easy to speak with and they understand how to make estate agents journeys with clients so much better.
1/5
TrustpilotA Joke!
Incompetent, unprofessional, pathetic - they are a joke!
5/5
TrustpilotThe team at John shephard were very …
The team at John shephard were very helpful and patient. As my computer skills are poor at best.. Nice people to deal with, many thanks to u guys.
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotLily Johnson, a very good Operations Support Manager
Lily Johnson - MARLA, Operations Support Manager, is friendly, helpful, responsive and has been providing the best landlord services. It is a pleasure to work with her and I hope everything keeps running smooth in the future.
5/5
TrustpilotThe team at John Shepherd Collection
The team at John Shepherd Collection, led by Harry Moore and supported by Jack Richardson, provided an excellent service selling our house. Although there were a few bumps along the road they were sorted out very quickly. On the whole the process went very smoothly. Highly recommended!
1/5
GoogleAvoid! Low level impolite management
5/5
TrustpilotEvery member of the team was kind and…
Every member of the team was kind and professional. They made the whole renting process less tedious and fast.
5/5
TrustpilotI went 3 years overseas and during all…
I went 3 years overseas and during all this time John Shepherd Team did at brilliant job. Always taking care of everything and doing above and beyond what you could except. The best thing I ever did on property management. The added value is fantastic. If you want problem free is where you need to go. Love it.
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