4/5
TrustpilotThis is a good experience to rent this…
This is a good experience to rent this house. Lily is a good staff. She responds patiently and efficiently.
Trusted Agent profile · Derby, Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,618 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,618 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,363
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSam Lawrence came to our home and gave us a valuation he was polite, curtious and professional with a very friendly manner. We would definitely use John Shepherds.
Sam Lawrence came to our home and give us a valuation on our house, he was polite, friendly, professional and down to earth making us feel very comfortable. We would definitely use John Shepherd to sell our home.
Agent replied · 8 May 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
1/5
TrustpilotThe worst letting agency in the world.
The worst letting agency in the world.I called in and they said they will call me back but didnt. I called after a few days and they said the same but never called back.Fk them
Agent replied · 8 May 2024
Thank you for your comments. We pride ourselves on our customer service and I am sorry you feel that way in regards to getting a call back from ourselves. If you would provide us a contact number and name I can ensure a colleague gives you a call.Thank youDrew Swadkins | John Shepherd
5/5
TrustpilotPerfect service by John shepherded and…
Perfect service by John shepherded and specially Quinten
Agent replied · 8 May 2024
Thank you for your feedback.
5/5
TrustpilotExcellent communication
Excellent communication with Amy and Ellie. Great advice and recommendations during our purchase process.
5/5
TrustpilotEfficient Estate Agent
Very pleased with John Shepherd Estate Agents. Harry was well presented and very efficient from start to finish. Highly recommend.
5/5
TrustpilotWe were looked after by faye at the…
We were looked after by faye at the cannock branch.from the time we met till signing for the keys her service was excellent.she was helpful,kind,compassionate and helped us through all the steps.what an asset she is for the company.the staff at this branch are a great team,and i would recommend them.miss sallyanne law.
1/5
TrustpilotCorporate black hole
I tried to do business with them as a landlord. Emailed their lettings department giving my details. Never heard back. Gave up. Presume they have all the business they need.
1/5
GoogleThey promise that they will send the virtual tours or more details. However nothing happened
5/5
TrustpilotThe service was superb everything was…
The service was superb everything was handled professionally and the reception was very good. The house was well presented with some treats which was wonderful though the family does not consume alcohol but the intentions were good. Thank you very much. We can work with you again
1/5
TrustpilotIncompetenr
These guys are uncontactable. They are not available for urgent repairs. I have contacted them 4 times. Never use them.
5/5
TrustpilotLily
Lily has been exceptional sourcing reliable tenants and providing ongoing support as we look at other potential investment properties.
5/5
TrustpilotFantastic experience..
We've had a fantastic experience using the John Shepherd to move a house. Professional and prompt Service throughout. Sana Shaikh dealt with us throughout the process , all questions and queries were answered quickly and we were successful in obtaining the property.
5/5
TrustpilotI had a very pleasant experience…
I had a very pleasant experience dealing with John shepher agent Megan. Was very helpful and approachable. Went extra mile to show us the properties for the time i requested due to work schedules. Recommend highly.
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
GoogleGreat company. Everyone always has a smile on their faces and happy to help.
3/5
TrustpilotRepairs that were highlighted befor my…
Repairs that were highlighted before my tenancy started were not completed before I moved in. This is still ongoing over 3 wks into my tenancy. Had to report the same repair several times via the website instead of it being passed to the relevant contractor for completion.
5/5
TrustpilotGreat experience!
I’ve been speaking with Natasha at Land, New Homes, and Collection looking to start my property search and found Tash to be very knowledgeable and informative on the market at present. We are at the very early stages of looking for a property and will already choose John Shepherd moving forward. Very impressed
5/5
TrustpilotWere really helpful during the whole…
Were really helpful during the whole purchase transaction - keeping things moving and keeping me informed
1/5
GoogleI had a very disappointing experience with ''Satnam Kaur'' as my letting agent. Unfortunately, she consistently failed to meet expectations throughout the process. …
1/5
TrustpilotWorst letting agent ever
Worst letting agent ever, utterly unprofessional, avoid at all cost!
5/5
TrustpilotCaitlin MacDonald has been brilliant
Caitlin MacDonald has been brilliant - so helpful and ‘on it’. I have been really impressed with all the service I have received. Thank you so much!!!
5/5
GoogleRaheem Is the best estate agent ever!! Please go with John Shepard for him !!
1/5
Google1 star is generous for these shady crooks. Avoid at all costs
4/5
TrustpilotFriendly, professional but all a bit overwhelming at times.
Very professional but lots of paperwork and statements are not clear to a newbie.Set up included lots of direction towards certificates, sign offs (smoke detector) and insurances- not sure which were needed and which were up selling.Staff always willing to answer queries and always pleasant and friendly.
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