Hall & Benson Allestree reviews in Derby

★★★★★ 5/5

Google

Thanks to Katie Broderick who helped me get into the property in super fast time over the festive period with ease, and supported with any questions i had!

Emma · 29 December 2024

★★★★★ 5/5

Google

I'm currently letting a property in belper and can honestly say that the service I have received from the team at Hall and benson lettings has been second to none. I first spoke to Jessica about my letting and she swiftly got everything into place for me keeping me informed at every step of the process. I also would like to say Anjali is also fantastic, when ever there is an issue she let's me know and deals with in the best way possible. Thankyou Hall and benson I would definitely recommend them to anyone.

Joshua · 26 October 2023

★★★★★ 5/5

Google

My experience with Hall and Benson was heavenly. The entire process was seamless and very pleasant all thanks to Hayley Lunn. From the first viewing till the day I came to pick up the keys to the apartment she was nothing but friendly, patient and very professional. I have no doubt that I and my family are in safe hands thanks to her expertise. I’ll recommend Hall and Benson any day to anyone looking to rent or buy a property. Great job guys!!!

Ogbonne · 26 October 2023

★★★★★ 5/5

Google

Recently rented via Hall and Benson Allestree, and found the whole process very smooth. I have previously been with with other letting agents who have left me unsure of what steps are next, and had dates changed multiple times regarding moving in, but everything at Hall and Benson was a lot more informative. We dealt with Hayley, who would be very helpful whenever we’d be ringing with silly little questions, and explained the whole process throughly. From the viewing to picking up the keys, we felt supported the whole time. She also helped us set up home insurance, the outsider company ‘Tilli’ was very useful to us, especially regarding gas and electric. Would definitely recommend, though hopefully next time it’d be to sales instead of lettings! 😊

Sarah · 26 October 2023

★★★★★ 5/5

Google

Just wanted to say a massive thankyou to molly for all your help and support, and understanding. Molly went above and beyond to help me She is a credit to the company, Thankyou for everything.

Sharon · 27 June 2024

★★★★★ 5/5

Google

Never been so grateful for molly and Katie during our process of everything . Been ever so helpful , persistent , caring and so professional with everything. We can now call a place home thanks to the help of these girls !

Khyla · 17 November 2025

★★★★★ 1/5

Google

My experience with hall and benson has been extremely poor! Started of alright from what we thought as I messaged about a property early hours Monday morning, had a phone call by 10:30am and was there viewing it by 2:30 and paid a holding …

Ellie · 17 October 2025

★★★★★ 5/5

Google

We have found Hayley and the team at H&B Allestree very good. They have been helpful, patient and explained the whole rental process simplistically to complete novices like ourselves. A very efficient and expedient service conducted with professionalism. Thank you from the novices!

Justin · 26 October 2023

★★★★★ 5/5

Google

Katie has been our main point of contact concerning our new home, everything has been great and been dealt with as needed.

Michelle · 20 November 2024

★★★★★ 5/5

Google

Katie was great at getting me into my rental property. I needed to be in within a few days and she managed to sort it with no hassle. Highly recommend

James · 25 July 2025

★★★★★ 5/5

Google

Katie was very helpful from day one.

June · 21 March 2025

★★★★★ 5/5

Google

Our experience from start to finish was exemplary and professional. We met Joe Blaney, one of Hall and Benson’s Lettings Valuers, who arrived on time and had all the information that we needed. He communicated, clearly and precisely and explained “everything” in detail, clarifying points that we raised. We left that meeting knowing that the letting of the property was in safe hands. Following that initial meeting, Joe dealt with all aspects of the letting and kept us informed throughout. He concluded the letting of the property, as it has started, speedily, professionally, with “nothing” being too much trouble for him, or the Lettings’ Team. In summary, Joe was friendly, easy to communicate with and always returned phone calls, texts, or emails, with the relevant answers, or replies, etc. I have no hesitation in recommending Hall and Benson.

Martyn · 26 October 2022

★★★★★ 5/5

Google

Paula was a god send. After trying and failing to secure a rental property for the last 4 months due to high demand and no help from estate agents. She truly stepped in and really helped. She listened to my familys needs. Picked out properties as they became available and phoned me straight away with viewing times. Also worked around my working hours to get the viewings in. I truly felt looked after during the entire process, we pick our keys up in the next 24 hours, been a nice smooth process start to finish. Amazing service all round

Rob · 26 October 2022

★★★★★ 5/5

Google

I'm really, really pleased with the service given by Lisa and her team. They always seemed on top of the job. I'm delighted I made the decision to go with them. They were very professional in the initial discussions on the sale of the property, they got the valuation absolutely right and they handled the viewers well and the eventual buyer. I was delighted with the visibility they gave on viewing and the progress on the sale ...... and they always reacted to requests and would follow up on issues. I'm delighted with their service and would choose them again.

Trevor · 26 October 2022

★★★★★ 5/5

Google

Very impressed with Tyler the Manager & team at Hall & Benson Allestree. Very helpful & approachable which complemented a good Buying experience all the way to completion. Thankyou

Lindsay · 11 December 2025

★★★★★ 5/5

Google

The entire process of renting an apartment with Hall and Benson was really seamless. They are extremely fast and efficient with a top notch customer service. Hailey was our go to person, and she was so lovely at every point. She responded to all our queries in a timely manner, and ensured we were carried along at every step of the way. I highly recommend them.

Iyanu · 26 October 2023

★★★★★ 5/5

Google

We are very pleased with the three re-lets Hall & Benson have made this year, in both the rents achieved and the quick re-letting once the properties were available. Also many thanks to Dan Featherstone from the maintenance side, for his project management of the refurbishments of two of the properties prior to rental, especially as we don't live in Derby. Ann & Dave Crackles

Ann · 26 October 2023

★★★★★ 5/5

Google

We can’t thank Kirsty enough. As first time buyers we weren’t entirely sure what we were getting ourselves into but she explained all aspects of buying our first home. Not all mortgage advisors go through the cost of moving so we were grateful for all of the information she gave us and how we were going to afford it. We would not go anywhere else for any mortgage advice, we can’t thank her enough. Would highly recommend!

Lewis · 26 October 2022

★★★★★ 5/5

Google

My letting agent was Molly very professional was there to answer all my queries fast replies and now I’m moved in and happy with my experience.

Johno · 11 December 2025

★★★★★ 1/5

Google

If possible I would give minus stars! I rented a property for 4 years and initially I had no problem with them until the landlord wanted a 50% rent increase and I was issued with a section 21. From then on it was continuous calls and emails asking when I was leaving the property. Left me on the verge of a breakdown and had absolutely no compassion. 2 months on after leaving the property , in better condition than when I moved in, I'm still fighting for my deposit as they are claiming for everything under the sun. Daniel featherstone has been completely unprofessional throughout, ignoring emails and with a 'my bad' attitude ( his exact words) when I eventually managed to speak to him on the phone. Avoid this joke of a letting agents at all costs!

Lisa · 26 October 2023

★★★★★ 1/5

Google

Poor customer service. The agent meant to come for viewing didn’t show up and texted after 10 mins you didn’t attend for viewing! Very bad experience with this agency and it’s agents

Mohammad · 5 October 2025

★★★★★ 5/5

Google

Molly was absolutely amazing. She is so down to earth and is so willing to help. She needs promoting!

Lauren · 27 June 2024

★★★★★ 5/5

Google

Fantastic valuation from the wonderful Sophie. Plenty of information and straight to the point. Very happy

Dominic · 17 February 2026

★★★★★ 5/5

Google

Highly recommend! I have been in contact with Katie Broderick over the last two weeks, whom has gone above and beyond to help me moving house. Katie has proceeded in a highly professionally manner at a prompt pace, explaining everything in great detail and has provided me with instant updates accordingly. Thank you very much! Kind regards.

Amelia · 27 November 2024