Every review we hold for the Derby office, from every platform, shown as written. First names only.
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5/5
GoogleI couldn't be more pleased with the service I received from Emma, Lucy and the rest of the team at Haart. They provided a valuation higher than that of any of the other agents I spoke to. Within a week they had secured me an offer nearly 10% over what seemed like an ambitious target. Throughout they have been friendly and professional, and responded promptly to all queries.
Sam Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Sam, thank you for the wonderful review. Glad to see you were happy with the price we achieved for you.
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5/5
GoogleSheβs nice and friendly
AKHERE Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your 5* review.
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5/5
GoogleFinally after months of struggle to get our deposit back, Rami from Haart derby stepped in and sorted everything out, He was very polite and professional, He also found out that we paid and extra month of rent
and made sure we got that back along with deposit
If you'll ever have an issue He's the man
Tony Β· 17 June 2023
Agent replied Β· 16 June 2024
Many thanks for your 5* review. All the best.
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5/5
GoogleHaart derby have been so helpful with everything from helping me find somewhere to rent to making sure I was settled into the property.
Keira and Claire have been so help any questions I had they got back to me and helped me with any problems I had so I would like to say thank you π
Alex Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Alex, thank you for the 5 star review.
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5/5
GoogleWe are happy new owners to the property advertised by haart. We found haart, both haart agent Roger and Move manager Lucy, always very friendly and helpful. Reoger enthusiasm just rubs at you and Lucy tried her best to help us with the purchase and was very efficient middle person driving the sale through. Thank you both.
Jana Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Jana, thank you for your 5 star review and its great to hear that Roger, our Burton on Trent Partner and Lucy looked after you and provided a 5 star service.
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5/5
GoogleKierah Hudson from Haart was an absolute star. Very professional, organised and highly responsive. This was the only estate agency in Derby who was willing to help on short notice, and was super friendly and the property she showed was very clean, and neat - really presentable. I will highly recommend Haart.
VENITA Β· 20 October 2023
Agent replied Β· 16 June 2024
DearVenita, thank you for the 5 star review.
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5/5
GoogleBeen dealing with Katie for a little while. Can't thank her enough. Always so helpful and goes the extra mile to assist with any queries. Extremely polite and always prompt with getting back with answers to any questions. Will definitely be happy to continue dealing with her to find the right property.
Scott Β· 20 October 2023
Agent replied Β· 16 June 2024
Dear Scott, thank you for the 5 star review.
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5/5
GoogleEmma flowers have been a great help to the both of us it has been a quick and easy process and a lot of support, thank you for youβre help
Lily Β· 1 December 2024
Agent replied Β· 8 December 2024
Dear Lily Jones
Thank you for the 5 star review for our lettings manager Emma Flowers
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4/5
GoogleWe have been with Haart for almost two years now and, as so far, have had an enjoyable experience. Any issues or queries we have had regarding the property have been resolved promptly. Our contact for Haart has been Rami, who has been friendly throughout our communications.
We would recommend using Haart Estate and Lettings Agents.
William Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear William thank you for the 5 star review.
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5/5
GoogleEmily was helpful and professional throughout the process helping keeping a good line of communication between all parties.PositiveProfessionalism
Shaun Β· 17 June 2022
Agent replied Β· 16 June 2024
Dear Shaun, thank you very much for the 5 star review and kind words about Emily.
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5/5
GoogleI have been very impressed by Gerilee and her role in selling my house. She has kept me informed all along the way and listened to my needs and concerns. I would recommend her to anyone wanting to sell there house
Karen Β· 17 May 2024
Agent replied Β· 16 June 2024
Thank you for your 5 star review!
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5/5
GoogleIt was lovely having to work with Haart and my agent Kierah who assisted me in finding my home. She was very patient and assisted me in every way possible and I am truly greatful for her patience and her professionalism. Would highly recommend them in a heartbeat!
Safiyyah Β· 19 December 2023
Agent replied Β· 16 June 2024
Dear Safiyyah, thank you for the 5 star review.
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5/5
GoogleSasha Hall from haart estate agents Derby came to do a valuation on my home, he was friendly and made me feel comfortable and gave me all the information I needed.
Laurie Β· 27 October 2024
Agent replied Β· 10 November 2024
Dear Laurie, thank you very much for the 5 star review.
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5/5
GoogleClaire Page at the Derby office is always very helpful whenever I contact her about management of our property.
In addition, Gerilee has also been very helpful during our recent property search.
I appreciate and value them jointly working together to deliver good customer service now and into the future.PositiveResponsiveness
David Β· 20 October 2023
Agent replied Β· 16 June 2024
Dear David
thank you for your 5 Star review!
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5/5
GoogleExcellent service ! Best experience while buying a house π specially the best sales lady i ever met in my business career- i wish i had staff like that- Miss Gerilee @ Haart xshe is the best - thank you for the three great sales β¦
Maddy Β· 18 January 2024
Agent replied Β· 16 June 2024
Dear Maddy, thanks for the 5 star review.
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5/5
GoogleI couldnβt have asked for a better service provided when purchasing a house from Haart. Gerilee always kept me updated and was prompt and polite in all of her communication. Iβll definitely work alongside her again to buy more houses.
Rhys Β· 17 May 2024
Agent replied Β· 16 June 2024
Thank you so much for the 5 star review!
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5/5
GoogleHaart managed to sell our house within 7 days of receiving instructions and their whole approach has been amazing. The guidance we received from the beginning has been spot on. They promised us viewings and they delivered. Amy and Lucy have been very professional whilst also being very friendly. We wouldn't hesitate to recommend Haart to anyone. Fantastic thank you thank you.PositiveQuality, Professionalism
Martin Β· 25 August 2022
Agent replied Β· 16 June 2024
Dear Martin, such a great review, thank you very much.
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5/5
GoogleWould highly recommend. Iβve recently rented a property through haarts derby and cannot recommend them enough, from the first point of contact through the getting the keys and aftercare the communication and professionalism demonstrated by the team has been exemplary. Huge thanks to both Emma Flowers and Claire Page for your support throughout!
Elaine Β· 22 July 2023
Agent replied Β· 16 June 2024
Dear Elaine, thank you for the 5 star review.
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5/5
GoogleI arranged to see two properties with Haarts last Friday and member of staff, Matt could not have been more helpful. He provided a door to door service to both properties in the work pool car, which saved me a lot of time and aggravation. He was knowledgable, honest and extremely friendly. His service continued back at the office and he spent more time showing me properties fitting my criteria. The other staff in the office were equally as friendly. All in all a five star service and I would highly recommend them.
Lisa Β· 18 June 2017
Agent replied Β· 16 June 2024
Dear Lisa Murray, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleHave being dealing with Kelly from the Derby office. She show me around few houses , and I have to say it was the most informative and pleasant viewings.
Moved to Derby recently and with limited budget, I found it hard locating a house at the right area for the money I had. Haart was very helpful and quick. they managed to point out to me a very nice house that had just got in to market which I fall in love with.
Evan Β· 18 June 2017
Agent replied Β· 16 June 2024
Dear Evangelos Kourentzis,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.Wishing you a great day until the next time we meet.
Kind Regards
Ben Waters
Branch Manager
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5/5
GoogleEmma has a fantastic team with Keci and everybody. Excellent communication and ongoing support. Thank you so much for everything you have done so far and looking forward to our continued working relationship. As a landlady i would highlly recommend xx
A Β· 17 April 2024
Agent replied Β· 16 June 2024
Dear Amanda
thank you so much for the 5 star review!
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5/5
GoogleTom gave us the best viewing we have had since we started looking to buy a house. He was knowledgable about the property, friendly and open to questions we had as well as helping us to pursue the property after we chose to put in an offer in a timely manner. Would highly recommend.
Antony Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Antony, thank you for your 5 star review and excellent feedback about Tom.
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5/5
GoogleSo far so good with buying a house with Haart, Derby. Gerilee who is dealing with me has been great at keeping me informed and pushing through the offer price. Things seem to be moving along nicely.
Jen Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for your 5 star review!
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1/5
GoogleNothing but issues since being with Haart. Can never get hold of anybody, not even in an emergency! Had several letters stating we hadnβt paid our rent, we had to provide evidence to show we had (on several occasions) No heating and hot water last winter, and after two weeks of them ignoring us after initially saying someone would be out to fix it, we spoke directly with the landlord and the problem was resolved the same day.
Shane Β· 19 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.