Trusted Agent profile Β· Derby

haart Derby reviews

β˜…β˜…β˜…β˜…β˜… Excellent

772 reviews across 1 platform

24-25 Cornmarket, Derby, DE1 2DP

haart's office in Derby, at 24-25 Cornmarket, is rated 4.8 out of 5 across 772 reviews on 1 platform, including 772 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

772

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Derby office, from every platform, shown as written. First names only.

5/5

Google

Great experience with Haart- Emily has been fantastic, keeping us updated at every step! As first time buyers, we can’t thank you enough. Would highly Recommend.

Greg Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Greg, thank you for the 5 star review.

5/5

Google

Francesca at Haart has been both thoroughly professional yet extremely friendly and personable. She has dealt with all our nervousness about preparing to move with patience and understanding. We have found the entire process so far much less daunting than we envisaged due to her expertise and calm manner. Francesca has given us all the time to discuss anything and everything and the time needed to come to decisions. We are very happy clients.

Deborah Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Deborah, how great to hear such a great review about Francesca. She will be very glad to see such kind words. Thank you for the review and the 5 star rating.

5/5

Google

Fantastic and informative viewing with josh very friendly and welcoming

Chauntell Β· 16 October 2025

Agent replied Β· 16 April 2026

Hi Chauntell, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart

5/5

Google

We put our bungalow on the market with Haarts in Derby. From the outset we were dealt with by pleasant people. Sasha Hall in particular came out to value our bungalow, wrote up the particulars, took some great photos, and then came back a few days later to take a video. We also spoke with Tom & Emily who kept us up to date with appointments for viewings, and in no time we had 4 offers above the asking price. We are now busy searching for a property in Chesterfield (to be closer to our grandson!). We are very pleased with the professional and courteous service we have received from Haarts.PositiveResponsiveness, Professionalism

John Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Mr McGregor, thank you for the 5 star review and kind words. Very much appreciated.

5/5

Google

The team at Haart Derby have been professional, friendly and very efficient with the marketing/sale of my property and my purchase. All members of the team I have spoken to have been helpful and they have been very good at keeping me updated throughout the process so far. Lucy Haarts move manager was very helpful, and kept me updated throughout the whole process.

Stacy Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Stacy, thank you for the lovely 5 star review.

5/5

Google

Amy is a very welcoming person. She received me and helped me introduce mortgage advise! I hope I can complete my home purchase transaction here!

θ΄Ίι‘« Β· 17 June 2022

Agent replied Β· 16 June 2024

Thank you very much for the 5 star review.

1/5

Google

Very polite and Kind to to talk and help

Tylar Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations, and we strive to provide better service in the future.

5/5

Google

LUCY ADAMS and LAUREN BAYLIS you Legend. Bought a house from heart and we were realy looked after. We were a bit sceptical of doing everything through the estate agents due to a bad experience elsewhere. But heart apselutly smashed it. Lucy and Lauren held our hand all the way through and was just on it. Couldn't ask for more Thanks 😊

Glyn Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Glyn, thank you so much for such a lovely 5 star review. Great to hear such amazing comments about Lucy and Lauren. Thank you.

5/5

Google

Very good service and polite

Neil Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you for your 5* review and kind words about Ellie!

5/5

Google

When we had to sell our mother's house, Emma Clarke came to value it for us and explain the sales process. Emma had already done a lot of background research and was able to explain the local pricing situation and how the house would be marketed to best effect. I felt we received an honest appraisal of the value and reassured that Emma would be our point of contact for the sale.

Nicola Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Nicola, thank you very much for the 5 star review. It is great to hear how professional Emma was in the valuation of your home.

5/5

Google

I'm so pleased with how good haart is for finding you a home , my experience with Kiera and kelci was truly wonderful they answered every question and worked with me day by day very polite and listen to every need I had I fully recommend haart .

Chantelle Β· 17 April 2024

Agent replied Β· 16 June 2024

Dear Chantelle, thank you for your 5 star review.

5/5

Google

The most welcoming agency ive ever dealt with all the people go the extra step to make sure we are happy,miss Claire helped us a lot through a difficult situation we came through,we are very grateful of all the people there!

Alex Β· 17 August 2024

Agent replied Β· 24 August 2024

Dear Alex, thank you for the 5 star review.

5/5

Google

Quick response and easy to book an evaluation. Tom came to our house and was brilliant! Friendly, easy going and professional throughout. We particularly appreciated his honesty and practical approach - definitely the reason we chose haart to sell our property.

Rubi Β· 17 August 2024

Agent replied Β· 24 August 2024

Dear Rubi, thank you for the 5 star review.

5/5

Google

I contacted Haart to sell my property and from the very start they were so lovely, initially spoke with Emily who then arranged for Stephan to come out and value / photograph my property, this happened almost immediately. Within a day we had a viewing with another 2 lined up. Fantastic communication throughout, I would highly recommend Haart estate agents to sell your property. 100% happy with the fantastic customer service.

FileyBayCaravans Β· 17 June 2022

Agent replied Β· 16 June 2024

Thank you very much for the 5 star review and the kind words about Stefan and Emily.

5/5

Google

It was truly a wonderful experience, Kelci Bates from harts went high and above to show me the properties. She was patient and had answers to all my questions. She is very professional, I will definitely recommend Haart for lettings. I give them a 5 star

Ilenbiluan Β· 17 May 2024

Agent replied Β· 16 June 2024

Thank you for your 5 star review!

5/5

Google

From the first viewing with Emily on the property we bought we were given a professional and friendly service. As our sale progressed the high quality of professional support continued with Jessica Nicholls the moving manager, in fact with her friendly professionalism and ongoing interaction between us, the vendors and our solicitors it made the buying process so much smoother. Jessica responded to our emails and calls promptly and effectively which gave us confidence in Haart.PositiveResponsiveness, Professionalism

Kay Β· 17 June 2021

Agent replied Β· 16 June 2024

Dear Kay, thank you so much for the kind review and 5 star rating. Good luck in your new home from the team at Derby haart.

3/5

Google

1 🌟 I tried to buy a property. Sent an email. Got no response. Called them, was told that someone will contact me. Nobody did. It's been a month. Update 3 🌟 They got in to contact with me. The viewing was arranged swiftly. I'll update again down the line.

Michal Β· 17 February 2024

Agent replied Β· 16 June 2024

Dear Michal, I believe somebody has now been in touch with you, apologies if this was missed.

5/5

Google

We purchased our first home through haart estate agency and Lucy Adams supported us through the whole process. The level of professionalism she displayed really made our experience buying our first home simple and easy. Communication was upheld from start to finish and this was really important to ensure the purchase was completed in a timely manner. Would highly recommend.

Evie Β· 17 June 2023

Agent replied Β· 16 June 2024

Dear Evie, thank you so much for the 5 star review and lovely words about Lucy.

5/5

Google

I had wonderful experience with Kelci .she is so kind & nice. she listen us carefully n helped us in everything for letting a property. she is such a very kind lady who is happy to help. God bless her.

Mandeep Β· 20 August 2024

Agent replied Β· 24 August 2024

Dear Mandeep, thank you for the 5 star review, regards haart Lettings.

5/5

Google

I'm so happy with the service provided by Haart but specifically Emily Yeomans who was so helpful in helping me secure my first home! Emily helped lead me through the buying process right from the beginning and gave me full reassurance every step of the way. If you get chance to work with Emily or Haart I'm sure you will come away feeling very satisfied! Thanks again for the help!

Ross Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear Ross, thank you for such a lovely review of haart Derby and kind words about Emily. Feedback such as this is great to see.

5/5

Google

Emily and Sasha (and anyone else I've spoken to at Haart) have been excellent from the first phone call when I asked them to do a valuation. I knew immediately I was going to use them and didn't regret it as I got more than I expected for my property, and sold it in a week! The communication throughout has been first class and I wouldn't hesitate to recommend them.

Horris Β· 17 June 2022

Agent replied Β· 16 June 2024

Dear James, thank you for such a great review and the 5 stars. Great to see that Sasha and Emily in particular have been excellent.

5/5

Google

I give Haart 5 stars. As a partially sighted, ancient single mum of a uni student, I put off selling my flat because of having to show people around, explaining my circumstances over and over again, feeling like a fussy seller and buyer. I walked into Haart and was overwhelmed by the friendliness of the staff and enthusiasm of Emily and Francesca. They understood my specific needs, took away all my fears about selling on my own. Francesca came around to value my flat, was honest and gave amazing tips about how to ensure my photos were top quality and even helped with some of the donkey work!. Emily took me under her wing and takes me to any Haart viewings and if they look after my potential vendors like they look after me at their other clients properties, then I am thrilled. As property buying and selling is one of the most stressful events in life I feel calm and relatively stress free. All calls to the office are answered with the same professional friendly attitude, what they say they’ll do, they do. Brilliant

Maggie Β· 17 June 2020

Agent replied Β· 16 June 2024

Dear Maggie, thank you so much for the thorough and detailed review. Feedback such as this is lovely to hear.

5/5

Google

Came to view a property today and was greeted by Samantha who was the estate agent. She was very kind and was genuinely a nice person. She made me and my family feel at ease. She was very helpful and answered all questions to the best of her knowledge. I am incredibly impressed by her professional manner and I think that she is representing Haart estate agents to an incredibly high standard. I would definitely recommend this estate agents. Very impressed.

Nina Β· 17 June 2020

Agent replied Β· 16 June 2024

Dear Nina, thank you very much for your review and 5 star rating. Your feedback is very important to us and it great to hear that Samantha in particular has provided you with an excellent service.

5/5

Google

Exceptional professionalism by Haart Estate Agents in Derby. Gerilee Robinson's customer-centric approach and effective communication at every step made life easier. I highly recommend her and Haart to anyone looking for outstanding service.

Farid Β· 24 November 2024

Agent replied Β· 8 December 2024

Thank you for your 5* review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Derby

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Derby won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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