Trusted Agent profile · Derby, Derbyshire
★★★★★
181 reviews across 2 platforms
Sandleford House, Rowallan Way, Derby, Derbyshire, DE73 5WX
Part of Acquire Properties, see every office.
Acquire Properties's office in Derby, Derbyshire, at Sandleford House, is rated 4.2 out of 5 across 181 reviews on two platforms, including 145 Google reviews rated 4.4.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays
5/5
GoogleBeth M. was our estate agent and we are beyond grateful for all of her help. Beth has made sure the renting process has gone smoothly and all of the documents were ready. Beth has also helped us during the moving in process with making sure we have access to all the meter reading and supplier changes. We wish anyone to be provided with such great service as Beth has given. Klaudia & Jan
1/5
Googleif I could give 0 star I would! was told before lock down we would be put on a waiting list for a property and be called once finished building, however no phone call, when asked them we was told all property's had been leased and no more available, after looking on the website and seeing more property's available phoned to ask about these to be told they don't have any. Been constantly fobbed off by this company, recommended nobody waste there time asking about the rent to buy scheme as they never have any when they say they do!NegativeProfessionalism
5/5
FacebookMR ANTHONY ALEX HAS REALLY HELPED ME IN TRADING AND MAKING A LOT OF MONEY FOR THE SUPPORT OF MY BUSINESS, I HIGHLY RECOMMEND HIM TO EVERYONE IN THIS PAGE TO ALSO GET ADVISE FROM HIM ON HOW TO MAKE MONEY ON FOREX TRADING. I saw so many people talking about a man called Mr ANTHONY ALEX and i kept wondering if he is really an expert trader like they say and not a scammer like the others, then i contacted him and i was shocked and amazed that with just $500 i invested,ANTHONY ALEX helped me managed my account and after 7 days of trading, i made my first withdrawal of $6200. I can't keep this to myself with the COVID19 PANDEMIC the world is facing now. contact Mr ANTHONY ALEX via Email on ANTHONYALEXFOREXTRADER@GMAIL.COM and make good profit WhatsApp:+1(860)4990467 "Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact him now and start trading ASAP”
2/5
GoogleThis was the first time in renting through an Estate Agents, I had been in the house two years. I was told new windows would be fitted, the fence would be fixed or renewed. None of this happened, If a repair wanted fixing , had to report two or three times.
Morning, please can you let us know which property you are from, repairs are logged online and have timescales. Unless these works were offered since March this year, they should have been done ‘if’ offered. Luxury repairs are on hold due to lack of contractors at the moment.
1/5
GoogleEvery property I've checked currently on their website says I can book a viewing, let's me book it then I get an email saying its no longer available. This has been on every property I've booked a viewing on. Should take properties off their website quicker.
Thank you for the 1 star rating based on the fact we couldn’t offer you a viewing, it’s not as though we booked you in and then cancelled on the day.
1/5
FacebookAwful experience. Did absolutely nothing but mess us about knowing I’m 8 months pregnant. We had to chase them up over everything. The communication between the staff was none existent, making the application process take LONGER which they blamed on us! I’d never go through them or try to again.
I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
5/5
GoogleI had rented a property with Acquire Chellaston Branch and would recommend it to all. Kristian had been very reponsive to all my queries and most importantly he helped to search and finalize a house according to my requirements very quickly. Thank youPositiveResponsiveness, Professionalism
Happy to hear the Kristian and the team secured a property for you. Thank you for the review.
5/5
GoogleAmazing service and help from the whole team, i would definitely recommend going there as they'll look after you.. especially Beth who was an absolute star ☺☺
5/5
FacebookExcellent service received from James when selling my property. He went above and beyond what was required of him and kept me fully informed at all times. Would definitely recommend them to sell a property.
I never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
5/5
GoogleAs a tenant, I have to be honest and say I have had a problem with this company when it came to getting a particular repair done - its the only problem I have had though. But, I am happy to report that it finally got resolved and the engineer that did the work was superb! Overall however my experience with this company has been great! Shannon at the Derby branch has been particularly good and gone out of her way to ensure things get done chasing left, right and center as I found out from her colleagues. So, if you get the option of someone to deal with, request her - although I am sure the others are just as good ;-) Not a perfect company (but then who is?) Perhaps then, the next best thing and highly recommended by myself for any prospective tenants. Thanks for reading!
1/5
FacebookCrap, crap, crap!! Worst estate agents I've ever had to deal with! Any appointments they have with you they are always late by at least an hour!! Absolutely useless when you need something fixing then if you want your deposit back you have to fight to get it back - STAY AWAY!!!!
Currently trying to get my deposit back. I think they're taking the tactic of not responding to anything I send them.
1/5
FacebookWe would not touch this company with a barge pole ever again. Avoid at all costs if you are considering letting a house via them. Poor customer service, they do not care about their tenants. When you leave your contract they will charge you for ridiculous things and try everything to keep your deposit and do not communicate with you. It's literally ran by a group of college leavers that clearly have no experience. They're also quite happy to put you and your children's safety at risk. Avoid!
5/5
GoogleScott valued our property yesterday , he had thoroughly researched the area and came with a list of similar properties to help us compare. His valuation was spot on , he also listened to our concerns , answered our questions and demonstrated a knowledge of the area suggesting properties and areas we may be interested in moving to He e mailed us back the same day with all the information Well done and thankyou
5/5
GoogleWe had previously viewed at a house through Acquire which we were outbid on and they contacted when a similar house was about to be placed on the market. Having had an offer accepted Acquire were quick to help us list our property and we accepted an offer within a week of first asking them to list it. I can honestly say that without Louise from Acquire doing the constant chasing for us the chain would have collapsed. I wouldn't hesitate recommend Acquire
5/5
GoogleVery happy with my property sale recently. The team at Chellaston, especially Leah was very professional. Communication was good and they assisted me through all the key stages. Cannot fault them. J Sohal
5/5
GoogleWould 100% recommend Acquire Properties especially Chris Manning, communications was great always there or got back to us straight away when needed!PositiveResponsiveness, Professionalism
5/5
GoogleWe have moved every 2 years, so I can say we have seen so many agents. (8 agents to be precise) By far Acquire has been the easiest, most transparent agents I have dealt with in my life. They are also prompt, honest and considerate of your property needs. Once you are a tenant, most agents disappear for good even when you need then. Acquire has been there for us in emergencies. Some experiences with Acquire will indicate why:- 1. The contract including renewal and all other paperwork is simple. 2. We had an ant issue for literally 1 day. They gave some solutions on the 'report a problem' online form and the ants were gone as suddenly as they had appeared, never to occur again. 3. I had just come back home from the hospital with my new born and the boiler decided to give way. Understanding the emergency of the situation, it was fixed in less than 3 hours. All the team members are [professional and easy to deal with. Specifically, Shannon and Dolly have been fantastic. I hope to see Acquire grow and expand while retaining their current people centric, caring values/ business principles. Kudos!
1/5
FacebookOnce you realise that most if not all of their 5* reviews are from their own staff you'll get the gist of what a shower of sh*t this lot actually are. DONT trust them, get everything in writing or better still don't bother using them at all unless you want a load of lies and crap thrown your way. they will do anything to get a sale/let but then that's it they aren't bothered about you totally unethical and I suspect the only reason they were awarded anything was because (the same as reviews on here) they nominated themselves or got friends and family to do it for them Don't be fooled!!!!!!!!!
1/5
FacebookMy local office was Burton on Trent who I had dealings with. I can honestly say I have never dealt with a bunch of young jobs worths , unprofessional liars in one place. The place I went in was grubby, disgusting and needed painters throughout and I was told by John Rees firstly the house would be painted throughout, it wasn't and a month later I was told the scheduled decorating wasn't for another 18 months / 2 years, I was told by Sam Detheridge ( maintenance manager apparently )my faulty electrics and sockets weren't a priority, when I have a 3 year old child !! I'm still waiting for a call back after 2 months from the Manager Cushy or whatever he's name is. Bunch of absolute arseholes that haven't got a clue about customer service, all they want is to collect money off tenants without sorting serious issues with property's. Pretty sure 99.9% of landlords know nothing about the way this business is run. I will never deal with these idiots again
5/5
GoogleThanks to the team at Acquire in Chellaston, with special thanks to Scott Light for dealing with the sale of our property with utmost transparency, honesty and professionalism.
5/5
GoogleThe staff at the Chellaston branch have been fantastic in getting the new tenants into the property within 5 working days. Especially to Suzanne and Faith in conducting a very detailed inspection and inventory list. The report was complied …
5/5
GoogleJames has sold three properties for us and we have exceptional service from start to finish. He kept us up to date every step of the process and helped to negotiate and navigate the sale for our best interests. We will not hesitate to use his again.
1/5
GoogleAwful experience. They messed up everything possible. Was without hot water for 2 months. Never replied to my emails. Never returned my calls. Didn't return my deposit in time. Most incompetent company I have ever come across. Avoid at all costs.
We apologise for any inconvenience caused by feb lack of hot water and return of deposit. The deposit was registered with TDS and this could’ve been lodged as not returned in time. We endeavour to return monies once your obligations are adhered to with 14 days and do not feel we exceeded this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acquire Properties's Derby office has 181 reviews across two platforms: 145 on Google, 36 on Facebook (across the whole business).
Acquire Properties Derby is rated 4.2 out of 5 across all 181 reviews, and 4.4 out of 5 on Google from 145 reviews.
Acquire Properties Derby, Sandleford House, Rowallan Way, Derby, Derbyshire, DE73 5WX.
